Changes in prices for the contracts of Support for Cisco IDS/IPS
Nice day
My boss asked me if there is no value added regarding Cisco's recent move to charge separately for hardware and software support for IDS/IPS product line.
Other than what is obvious (need software support for updates of signature, need of material support in case something breaks), I'm having a hard time to provide a response.
Can anyone suggest what is the increased value, other than annual recurrent costs more we get as a result of this change of license?
Also, was there any release press or other notice to the client about this change?
I am at a loss...
Alex Arndt
Alex,
Cut through the spin and the hype... the software support allows us to finance a development team dedicated to signature, which has improved our signature rejection rates and response times. In addition, it is allowing us to expand our coverage to keep IDS 4.1 to get the support of the signature. It is contrary to our previous policy which would have seen 4.1 updates to signature cut shortly after 5.0 released.
A side effect of this is that our development team is now free to focus on the development of the feature, and you will see more updates, more often.
Can't comment on press releases and others, they make your head spin my ;)
Scott
Tags: Cisco Security
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