charge for something that I've ever bought
I've never even been on this site before but ive had to come back because what ive been charged £239.99 on my card when I don't have to buy anything. ow id even happen? How can I get a refund?
What Web site?
I suggest that contact the site directly and possibly your credit card company.
Tags: Windows
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I received an email telling me that I was charged for something I've ever had.
Original title: billing
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It might be spam.
(1) the validity of the sender (name, phone number, mailing address, etc.)
(2) check if they understand your credit card or checking account numbers in the Email.
If they then contact your banking company or credit card on the possible actions you can take if you think that it is a fraudulent attempt to get the $$$
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Photoshop is part of the collection of product called creative cloud. If you pay $9.99 a month, you have the Creative cloud photography Plan, which lets you run Photoshop and Lightroom until you stop paying. So, you could have what you need - check your receipt.
Despite the 'cloud' in the name, the apps run locally.
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Hi Joanne,
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Hello
I see three possibilities for what happened here:
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3. your ID Apple is compromised.
You can sign in to report a problem or use iTunes on a Mac or a PC (see your purchase history in iTunes store on Mac or PC - Apple Support) and see past purchases made from your account. If you see something that shouldn't be there, contact Apple directly. On the Web page report a problem , there is a button next to each purchase made during the last 90 days, allowing you to more, to report a problem.
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Follow the instructions in this article to support: report a problem with an item purchased on the iTunes Store or App Store, Mac App Store and iBooks Store - Apple supported
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We can always followed & escalate the problem if needed.
Concerning
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It's a scam. Do not respond.
Double click on the Home button, and then drag upward on the preview of Safari.
Go to settings - Safari - clear history.
Restart Safari.
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I also recommend that you post a new feature request in the Manager of incidents, but following the link below:
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Charged for something I didn't buy
Hello
I received a bill for:
Sing! Karaoke by Smule, subscription VIP (automatic renewal)
Monthly | August 31, 2016
Report a problemIn-App purchase
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I didn't buy it, and when I go to the link to cancel my malware checker stops at the opening page. The full email address it comes is: [email protected]
What is a phishing scam? Or if someone has hacked my info?
I don't know where to go / person to contact about this.
Thank you
many of them appearing on the forums, it seems to be a scam and everything is necessary, it's an email, no need of piracy.
Apple's documentation on the identification of the emails from them or e-mail
Identification of legitimate emails from the iTunes Store - Apple Support
You can report scams here Apple.
http://www.Apple.com/legal/more-resources/phishing/
If it is indeed a legitimate email, you should contact apple using the contact at the bottom of this page.
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Hello
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(I have attached a screenshot).
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