Charge of $621,78 for the bad hard drive

Hi all

I know that this is not a question of remedy, but it should be expressed somewhere I found that I was charged for a Fujitsu 250 GB SATA HDD $621,78. Exact same drive price on ebay is $ 68. The party is certainly my fault. It was a warranty repair that turned bad. I put the old hard drive in the corner, and I forgot to return it. Warning e-mails of an imminent load was not read because of anti-spam filters. My fault. However, there is no way anyone can claim that a hard drive is worth anywhere near that amount. The laptop (a dv6700) was around $ 800! I called customer service and said that it can not be repaid, even if I have to return the defective part. I am currently waiting on a call while my case was refitted. I want just opinion of the public on this, and perhaps an HP employee who can actually do something about it will be advice. The spare part # the disk hard is 453775-001. Come on HP!

Frustrated,

-Corey Hansen

Gee... Thanks for the helpful reply. I already know it's my fault. The point is, I can't expect to pay that kind of money for a hard drive.

In any case, I'm happy to say that my money will be repaid. I got on the phone with them yesterday and they sent me directly to their row escalated. Apparently, the guy who helped me before in fact did nothing. All I have to do is send in the old part. Done and done.

At least we know there are a couple of sane people that work the lines of HP service. Just pray you get one when you call.

Tags: Notebooks

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