Charged, but still cannot use Lightroom

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• I've already paid for the subscription, but still cannot use anything

  I have already purchased a monthly subscription for first CC 2015, but I still can't use, each time when I opened first, I'll be warning: can not find any subscription FRO this Adobe ID, you can buy a new subscription...

  I have received emails confirming that I paid, and my email address has been confirmed as well, so why this error occurs again? Please tell me how to solve the problem, thank you!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I have loaded Avast on my computer and my Firefox browser has been disabled. I uninstalled Avast but still cannot use Firefox

  Currently using iPhone to get help

  (I'll remove the solution as you always seem to have the problem)

  So either Windows Safe Mode and Safe Mode of Firefox did not help at all?

  You can do a clean reinstall and remove the folder from the Firefox program before (re) install a new copy of the current version of Firefox.

  • Download the installer of Firefox and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all/

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  my browser cannot open google and facebook and other https sites that it does not open even the app store does not work, I tried to change my DNS google DNS and disable IPv6 but still no use, help PLZ!

  You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

  Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

  Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

  Step 1

  VSearch malware tries to hide by varying names of the files it installs. It regenerates itself also if you try to remove it when it is run. To remove it, you must first start in safe mode temporarily disable the malware.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for other instructions.

  Step 2

  When running in safe mode, load the web page and then triple - click on the line below to select. Copy the text to the Clipboard by pressing Control-C key combination:

  /Library/LaunchDaemons

  In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

  There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. Files that belong to an instance of VSearch will have the same date of change for a few minutes, then they will be grouped together when you sort the folder this way, which makes them easy to identify.

  Step 3

  In the LaunchDaemons folder, there may be one or more files with the name of this form:

  com Apple.something.plist

  When something is a random string, without the letters, different in each case.

  Note that the name consists of four words separated by dots. Typical examples are:

  com Apple.builins.plist

  com Apple.cereng.plist

  com Apple.nysgar.plist

  There may be one or more items with a name of the form:

  com.something.plist

  Yet once something is a random string, without meaning - not necessarily the same as that which appears in one of the other file names.

  These names consist of three words separated by dots. Typical examples are:

  com.semifasciaUpd.plist

  com.ubuiling.plist

  Sometimes there are items (usually not more than one) with the name of this form:

  com.something .net - preferences.plist

  This name consists of four words (the third hyphen) separated by periods. Typical example:

  com.jangly .net - preferences.plist

  Drag all items in the basket. You may be prompted for administrator login password.

  Restart the computer and empty the trash.

  Examples of legitimate files located in the same folder:

  com.apple.FinalCutServer.fcsvr_ldsd.plist

  com Apple.Installer.osmessagetracing.plist

  com Apple.Qmaster.qmasterd.plist

  com Apple.aelwriter.plist

  com Apple.SERVERD.plist

  com Tether.plist

  The first three are clearly not VSearch files because the names do not match the above models. The last three are not easy to distinguish by the name alone, but the modification date will be earlier than the date at which VSearch has been installed, perhaps several years. None of these files will be present in most installations of Mac OS X.

  Do not delete the folder 'LaunchDaemons' or anything else inside, unless you know you have another type of unwanted software and more VSearch. The file is a normal part of Mac OS X. The "demon" refers to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

  If you are not sure whether a file is part of the malware, order the contents of the folder by date modified I wrote in step 2, no name. Malicious files will be grouped together. There could be more than one such group, if you attacked more than once. A file dated far in the past is not part of the malware. A folder in date dated Middle an obviously malicious cluster is almost certainly too malicious.

  If the files come back after you remove the, they are replaced by others with similar names, then either you didn't start in safe mode or you do not have all the. Return to step 1 and try again.

  Step 4

  Reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

  ▹ Safari preferences... ▹ General

  and click on

  Set on the current Page

  If you use Firefox or Chrome web browser, remove the extensions or add-ons that you don't know that you need. When in doubt, remove all of them.

  The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

  Step 5

  The malware lets the web proxy discovery in the network settings. If you know that the setting was already enabled for a reason, skip this step. Otherwise, you should undo the change.

  Open the network pane in system preferences. If there is a padlock icon in the lower left corner of the window, click it and authenticate to unlock the settings. Click the Advanced button, and then select Proxies in the sheet that drops down. Uncheck that Auto Discovery Proxy if it is checked. Click OK, and then apply.

  Step 6

  This step is optional. Open the users and groups in the system preferences and click on the lock icon to unlock the settings. In the list of users, there may be some with random names that have been added by the malware. You can remove these users. If you are not sure whether a user is legitimate, do not delete it.

• I use CS5.1 and cannot open it all at once. I get the prompt to get the SC6 JAVA run-time inheritance.  I installed, but still cannot open Photoshop. Any ideas?

  I use CS5.1 and cannot open it all at once. I get the prompt to get the SC6 JAVA run-time inheritance.  I installed, but still cannot open Photoshop. Any ideas?

  Would you please install Adobe Application Manager from the link below, then try again to install the application again:

  Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager

  ~ Sarika

• I buy creative cloud, but forget the serial number cannot use lightroom, how do?

  I buy creative cloud, but forget the serial number cannot use lightroom, how do?

  Log, activation, or connection errors. CC, CS6, CS5.5

  Mylenium

• Hi there, I need to be able to read the raw files on an Olympus Stylus 1 via CS5 and Lightroom 4.  I downloaded Raw plugin v 6.7.1 file but still cannot read the files.

  Hi there, I need to be able to read the raw files on an Olympus Stylus 1 via CS5 and Lightroom 4.  I downloaded Raw plugin v 6.7.1 file but still cannot read the files?

  Read this http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html table

  The Olympus Stylus 1 was first supported Camera 8.3 crude which is compatible with the CS6 and CC.

  It is not compatible with CS5 or more and never will be.

  If you do not upgrade to CS6 or CC, then you can dwonload the free Adobe DNG converter, convert all Stylus 1 Raw files to DNG, and then edit the DNG in CS5.

  Camera raw, DNG | Adobe Photoshop CC

• When I click on the bookmark icon in the Google toolbar that asks to connect you that I do, but still cannot access my favorites.

  My OS is Vista Business and I'm on Firefox version 8. I'm using the Google toolbar and I have an icon for bookmarks, but when I click on it a message «Connect to access your favorite Google.» I signed but still cannot access my favorites.

  The Google toolbar is not compatible with versions of Firefox beyond Firefox 4. If you override the extension for compatibility is enabled in Firefox 8, which will not work because Google has changed the URL to connect a few months before; who crossed the Google toolbar even further.

• I've got LR 5.7 and I installed (Windows 7/64) profile of color ICC Blurb but I cannot use it to create a copy for proofing. How can I do?

  I've got LR 5.7 and I installed (Windows 7/64) profile of color ICC Blurb but I cannot use it to create a copy for proofing. How can I do?

  Blurb profile is CMYK, and so does not test in Lightroom. Having said that, really, you don't want to use their profile for nothing because they use a lot of different printers and that a profile will probably not represent the printer that is actually used, so it is useless and could lead you to the wrong path. Expect variability in reproduction of the color of their share even if you send the same task twice. Nothing you can do to control that unfortunately. Wobertc advice is spot on. Don't worry if you ship it directly from LR. Use sRGB if you export images to use in another page layout program. Forget proofing for this service.

• Hello all: I have a problem with my Illustrator? When I export final work, the text that is does not, I can config it? I have try several times, but still cannot fix it.

  Hello all: I have a problem with my Illustrator? When I export final work, the text that is does not, I can config it? I have try several times, but still cannot fix it. inactiveforumnotifier Newsgroup_User Zoheir Illustrator

  What is the format of your final work? How are you viewing? What version of Illustrator do you use?

  Here are some common reasons why your type might be missing - is your type completely on the artboard and bleed?

  Is your type on a layer that is set up to print not? Is your white type and position it to overprint?

  

  

• Still cannot use e-mail on my iPhone 5s

  Still cannot use e-mail on my iPhone 5s since the 9.3.1 update.

  What happens exactly? We need more information to help you.

• Firefox 3.6 doesn't open, uninstalled and reinstalled but still cannot open any web browser except IE8

  Firefox 3.6 doesn't open, uninstalled and reinstalled but still cannot open Firefox or other web browser except IE8

  After the Java Update

  User Agent

  Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152 .NET CLR 3.5.30729)

  Hi - yes even!
  I did nothing else during the last 3 days but now Firefox has decided to install and it loads fine - I have no idea why or what caused it as I have not downloaded one thing - but thanks for the aid application. Regards Terry

• PDF will not be printed. I wonder save. Then the document is saved as a file .prn, but still feel used?

  PDF will not be printed. I wonder save. Then the document is saved as a file .prn, but still feel used?

  In the print options of drive that appear (or perhaps on an Advanced button) there is a choice "print to file". Somehow this has been activated. Turn it back on, and all should be well.

• I ordered the creative cloud Sunday and received a number control but still cannot open any programs. When I check the status of my order online, he says that he can't find it. Is this normal after 3 days?

  I ordered the creative cloud Sunday and received a number control but still cannot open any programs. When I check the status of my order online, he says that he can't find it. Is this normal after 3 days? I tried to ask in a chat instead of the forum window, but no one answered and after 10 minutes, my screen restarted and closed window cat. It seems a bit frustrating not knowing what happened to my order and not being able to communicate with anyone. This habit with Adobe or are they just of technical problems this week?

  Your subscription to cloud appears on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I've already paid for a monthly subscription, but still cannot open any software

  I paid for a monthly plan for 2015 of creative cloud for mac, but when I open a software, a bump the window appears, saying that cannot find all subscriptions to this Adobe ID code I already confirmed my email address and I got e-mail received, confirming that I've already paid, but why this happens again? I tried to removed and reinstall but still can not use it! Why? All my transactions are correct, that I do not understand why they do not want me to use it!

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html