charged for the purchase, that I don't have them they

I recently received an invoice by e-mail to Apple for an article that I did not order or purchase. So, I think that my apple account has been compromised.

I have now changed my password and completed the form 'Cancel and manage subscriptions' but I have not received an email back from Apple about the cancellation of this order.

Can someone help me find a way to ensure that this purchase not approved is cancelled my account while I am not charged for something that I have not bought?

Also if there are other forms or a person / group I have to contact in particular with regard to my compromised account I you would be very grateful if someone could let me know.

Thank you very much in advance for your help

Camgirl2

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What 'form' have you completed? It is likely to have been a phishing e-mail trying to get the details of your account and payment and not Apple.

Phishing and similar e-mail: Phishing and other suspicious emails

The phishing emails: identifying fraudulent "phishing" email - Apple Support

ITunes real e-mails: identification of legitimate on the iTunes Store - Apple Support emails

View the purchase history of your account: view the history of your purchases from the iTunes Store - Apple Support

If it is a real e-mail and it shows on the purchase of your account history, and no one else has access to your account or computers/devices, please contact iTunes Support: https://support.apple.com/contact . And change the password of your http://appleid.apple.com account (which is how you already changed it?) - after changing: what to do when you have changed your Apple ID email address or password - Apple support.

If it is a phishing e-mail you send to Apple: [email protected] and then delete him.

Tags: iTunes

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