charged for the purchase, that I don't have them they

I recently received an invoice by e-mail to Apple for an article that I did not order or purchase. So, I think that my apple account has been compromised.

I have now changed my password and completed the form 'Cancel and manage subscriptions' but I have not received an email back from Apple about the cancellation of this order.

Can someone help me find a way to ensure that this purchase not approved is cancelled my account while I am not charged for something that I have not bought?

Also if there are other forms or a person / group I have to contact in particular with regard to my compromised account I you would be very grateful if someone could let me know.

Thank you very much in advance for your help



What 'form' have you completed? It is likely to have been a phishing e-mail trying to get the details of your account and payment and not Apple.

Phishing and similar e-mail: Phishing and other suspicious emails

The phishing emails: identifying fraudulent "phishing" email - Apple Support

ITunes real e-mails: identification of legitimate on the iTunes Store - Apple Support emails

View the purchase history of your account: view the history of your purchases from the iTunes Store - Apple Support

If it is a real e-mail and it shows on the purchase of your account history, and no one else has access to your account or computers/devices, please contact iTunes Support: . And change the password of your account (which is how you already changed it?) - after changing: what to do when you have changed your Apple ID email address or password - Apple support.

If it is a phishing e-mail you send to Apple: [email protected] and then delete him.

Tags: iTunes

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