CHKDSK error: cannot open the volume for direct access.

CHKDSK is on the machine does not work it gives me the error:


Cannot open volume for direct access.
Autochk cannot run because of an error caused by a recently installed software.
Use the system restore feature in the control panel to restore the system to a point prior to the installation of the new software package.
An unspecified error has occurred (766f6c756d652e63 3f1)


When I run it.

I also tried a boot following the instructions of clean boot in Microsoft (through the http://support.microsoft.com/kb/331796 URL) and then try to run a CHKDSK command-line command (cmd) prompt in an administrator account and it always gives me error 766f6c756d652e63 3f1

I also have the CD of Windows 7 available and administrator of the computer. I don't know how to get it to make CHKDSK work correctly at startup
Thank you

Hello Mitcherator777,

You can connect to your computer in normal mode or only in safe mode?

It would be the best way to run the Chkdsk command:

1 disable any security software before you attempt to upgrade or do a clean install.
2. make sure that your computer is updated (devices and applications)
3. disconnect all external devices before installing.
4. check your hard disk for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.

Let us know the status of your question.

Thank you

Marilyn

Marilyn,

This problem has been resolved, I contacted Microsoft directly on the phone in the time of September.
Question has proved to be a dirty disc. as my 1 year limited manufacturer expired warranty, I have since last week bought a new HDD to solve this problem.
Please examine this issue.
Thank you.

Tags: Windows

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