Chromebook 13s (Cb5-311) lose the screws...

My School District has bought about 120 Acer Chromebook 13s in June of last year. During the year, we noticed that some were lacking in the envelope at the bottom screw. We had this problem before with another brand last year. After talking with other local school districts, this seems to be a big problem regarding Chromebooks (HP, Dell, Acer).

We would like to get these screws replaced, but I can not Acer just send me replacements. They want me to send in each unit for repair (even under warranty it's crazy how it costs us to ship to the Acer ~$7/unit). I was wondering if anyone of you resourceful people out there know the size of the screws for this particular model?

TL Dr. Acer's stingy replacement screws and I'll try to find the size I need for the screws of the low case CB5-311.

Sorry, your products are losing screws. I can help you with the screws that you need without sending your products. Can you please send me a message private so I can work with you for that to be resolved.

Tags: Acer Laptops

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