Chromebook 14-q011sa HP: HP Chromebook 14 - Lite on IT SSD - warranty issue

My HP Chromebook 14-q011sa has been crashing at random.

A SSD test revoilé 380 + defective

Chromebook has a 1 year warranty standrd but nobody knows if the SSD has a duration of the warranty as do most HDD?

Model number Lite on this SSD is LSS-16L6G-HP

Thanks in advance

louca001

Sorry, but it's just a volunteer community support forum.  We are not allowed to answer questions on the HP hardware warranty.

To get these answers, you need to contact HP customer care.

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!
---------------------------------------
However, HP customer care is generally not available on weekends, so you will have to wait until Monday to contact them.
---------------------------------------

Good luck
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I'm a volunteer and I do not work for, or represent, HP.
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Tags: Notebooks

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