Chromebook scrolling is jerky and hesitant

I had my chromebook less than two weeks, I was in love, but these last two days pushed me crazy.

Scrolling is jerky and freezes for about five to ten seconds, he does constantly seconds out.

I use a mouse, but it was fine for the 10 or 11 days before it started. I tried to use the buffer, but it always does.

I found on another forum someone with the same problem and they said to check applications and extensions added. I added no new, I even took a little exsiting apps that I is not enough, but it always does.

He also said disconnect and go until invited, I tried and it was much better.

My chromebook is an Acer, model cb3-111-c4gd.

If anyone has hints or help, it would be much appreciated. Thank you.

Hi croths,.

So the step of logging in the guest account is a great first step. The underlying idea is that you wouldn't have any of your personal applications or settings loading and can isolate if the problem is related to the software (operating system or hardware). Whereas it was better, but not perfect (?) the next step would be to do a wash of 'power' that will rebuild the operating system and allow you to start over. It is fast and takes just a few minutes, but if you have personal data you want to save, you have to press this first.

Here are the steps to do a powerwash: http://acer.custhelp.com/app/answers/detail/a_id/27685

Next step would be to perform a full recovery of the system, you can download an OS to a flash drive and install it in your Chromebook. Here are the steps: http://acer.custhelp.com/app/answers/detail/a_id/27637

Finally, if you still having problems I would suggest contacting support as it may be a hardware problem, that we have for you.

Hope this helps,
Cory

Tags: Acer Laptops

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