CinePlayer problem

Roxio CinePlayer Sonic v2.2 (XP Home SP3) running. Recently, when I play the movie it displays "upside down and backward. Program reinstalled; chipset of the computer updated; tested hardware/software (MediaPlayer) all displays very well. Seems to be a software conflict with the CinePlayer. Yet once again, the CinePlayer has worked well for years until recently. Any ideas on how to correct this issued software / conflict?

Hello

Method 1.
If you suspect a software conflict with this program you can try to play a video in the clean boot state and find the conflicting app.
You need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

Method 2.
If this problem started occurring recently, you can also restore the computer to a previous state.
How to restore Windows XP to a previous state
http://support.Microsoft.com/kb/306084

Method 3.
If the problem persists I would recommend you contact Roxio support.
http://www.Roxio.com/enu/support/

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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