Cisco Jabber

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• iOS 10 with Cisco Jabber

  Dear Cisco support community,

  as seen on http://www.apple.com/ipad/business/work-with-apple/cisco/

  Only the spark is described here. There will also be a better integration of the call with Cisco Jabber?

  Spark.PNG

  

  According to me, they're trying to transmit only apple ios 10 best interactive aura to the customer of the spark. This does not mean that jabber for iphone will be less functional in ios 10.

• Cisco Jabber CDR analysis and reporting: the lost packets and other info call stating "Null."

  Hello

  I have recently setup Cisco Jabber Setup and make a video call between Mac and Windows laptop. When I go to the CDR reporting, I can find my call details when I search after the end of the call. However, I see lost packets, jitter, latency as Null.

  I looked in the support forums and made all the required configurations such as going to service settings and allowing the call diagnosis. I also uncheck CDR load only one box, but not seeing any information other than the ip address and the details of the bandwidth of VideoCAP.

  Am I missing something?

  CDR.png

  

  No, the CMR is not implemented in any current version of Jabber, the next version of Jabber will be the first to have * some * RMC capacity.

  What you see at the present time, is the expected behavior.

• Certificado Cisco Jabber mobile eror

  Buen dia a todos,

  I have a problema con iniciar cesion al con Cisco Jabber v. 10.6.2 mobile devices en as al momento querer iniciar cesion indica el siguiente error:

  «Se ha rechazado UN certificado no valido.» Póngase in contacto con su administrator. »

  Hasta ahora el error appears tanto en como en andriod iphone, are themselves from the e instalo instalo el Jabber in any appears message algun momento pero para aceptar el certificado, the tests were breakfast desde red interna, CUCM version Escalin 8.6.

  I hope can help me saludos.

  Buenos dias Adrian,

  Hay you dumb bug description

  CSCuu29303 Jabber iOS 10.6.2 drop invalid certificate

   

  Description

• Cisco Jabber on iPhone lost configuration settings

  After my upgrade to iOS4 for iOS5 on my iPhone the Cisco Jabber client lost configuration.

  As a user, I have to configure at least the device ID and the TFTP server.

  What is an iOS or problem Cisco Jabber and y at - it a fix for this problem.

  Alex

  Sent by Cisco Support technique iPad App

  Thanks for the details. iOS 5 is compatible with Jabber for sure, but at least, I got the info for Cisco Mobile 8.1.2 customer & don't know if tests for 8.5 is over. If you are a Cisco partner, you might want to open a case with PDI www.cisco.com/go/pdihelpdesk Helpdesk so that the PDI team it can confirm for you.

  In the meantime, have you tried reinstalling the client, which could solve the problem of too.

  HTH

  GP.

  Pls rate useful messages!

• Cisco Jabber registration fails.

  Hi, I have a problem with Cisco Jabber request the Android.It fails to sign the CCM.

  CCM version is 8.5, Cisco Jabber is 8.6.1, I followed the documentation

  http://www.Cisco.com/en/us/docs/voice_ip_comm/cumc/cisco_jabber/Android/86/Cisco_Jabber_Android_8.6.x_Admin_Guide.html#wp810478

  And everything looks good. DNS works, I can reach the CCM web portal on the phone's web browser.

  You have some tips how to troubleshoot, for example what newspapers is RTMT would be useful, or if there are balls on Jabber.

  Any help would be appreciated

  I changed the CUCM hostname under system-> server-> to the IP address of the CUCM and now the Jabber client is registered and to obtain the DN. But I'm unable to make or receive calls.

  Any help.

  Kind regards

  Abraham

• Cisco Jabber for Windows - Added new friend

  Hello

  When I try to add a buddy to our internal directory, it does not work. For a short time the new boyfriend is in the buddies and then rinse... never again. In the presence of CUP Viewer, you don't see also no boyfriend.

  When open UPC 8.5.x then, it works perfectly. If the two (Jabber and UPC) has started, add new buddy in! Jabber! and in the UPC he is there. Jabber is not not do anything this boyfriend.

  If now! The new boyfriend UPC or Jabber logs by himself... it would have shown in the buddies of the Jabber Client at all times. But the other guy must be connected by itself.

  (1) file-> new-> contact

  (2) looking for someone

  (3) define the Group

  (4) add

  External friends... added to the list works and they stay there.

  Here the break error report.

  thx for all the help phil

  One of your user names contain a space by chance?  Because I see a similar behavior and I followed it down to user names (and therefore IM addresses) that contain spaces fundamentally break totally Cisco Jabber, but CUPC 8.5.5 works very well with them.

• What is the difference between the video of Cisco Jabber of jabber, WebEx, Cisco

  Hello

  I started reading about Cisco jabber for a few days. I couldn't make out the clear disctiction between Cisco Jabber, WebEx and Cisco Jabber video. What is the difference? Also the one who uses the API of the other? What is APIs that WebEx Cisco Jabber or Jabber user video using the WebEx API?

  Thanks in advance :)

  Does this help: http://www.cisco.com/web/products/voice/jabber.html

  Jabber is a BRAND name for a range of products to run on a variety of devices.  Mainly desktop and mobile.

  It requires not more CUCI.

  WebEx Connect (with CUCI Connect) is/has migrated to Jabber

  CUPC is/has migrated for jabber

  The Jabber SDK is very powerful (url above understands this as well)

  Jabber for telepresence is the old MOVI (Mobile Video) of the Acquisition of Tandberg and more than one piece of theater for VCS registration and control.  But most of the jabber brand above 4 video.

  There will be subtle differences between different brand of jabber clients, so don't read a J4Windows guide and think it's the same for the iPad or Android for example).

  But its great.  Head to head with Lync.

• Cisco Jabber with Cisco multi-party Shared more Licenses

  Hello

  I'm looking for a Solution to video conference for approximately 4000 employees. Currently the customer uses Cisco's Jabber for video calls from point to point. The main requirement is Ad - Hoc videoconferencing by any employee at any time. I looked at both meeting of Cisco and Cisco TelePresence Server server. The two solution requires more or licenses more pluralistic multi-party Personal shared. The customer won't buy a PMP license for each user. Their requirement is multimedia resources shared so that any employee can initiate an ad hoc conference.

  Now the question is: can we use Cisco Jabber with multiparty licensing shared?

  Thank you

  Mockus S

  Yes, it is quite possible.

  The only singularity is with PMP + which applied slightly differently than the head of the Orchestra/vTS. This does not seem to match your use case since you intend to buy only SMP licenses +. From version 2.0 (1) CMS, PMP + licenses - which are less expensive than SMP + - use only if: a) the space belongs to a LDAP user with a PMP + license for which they are responsible; or (b) If a user LDAP with PMP + assigned to them joins the Cisco meeting App space as an authenticated user. In all other scenarios, including ad-hoc escalation with CUCM licensed SMP + is consumed. This is different from that of head of the Orchestra/vTS, which were also able to understand the right to the user for ad-hoc calls.

• Cisco Jabber 10.5 for Windows boot process

  Hi guys,.

  I had following problem and impossible to find a clue that can move me somewhere.

  A customer has a jabber Cisco 10.5 deployed and integrated with Active Directory.

  Every day, customers are initializing requests of sends customers jabber with phone numbers against the AD domain controller (these figures are not the contactlists - personal or company) and as there is that much more of this question in a moment the utillization of the announcement is almost 100%, which also makes the problem with the connection in outlook (is also integrated with the Cisco Jabber for windows)

  I searched the Web for tips but have not found anything.

  My questions are:

  The data for Outlook Personal AddressBook starting the Jabber questioned via Jabber Localy or domain controller?

  What is the process of starting the Jabber for Windows on the integration of directories?

  Is this a normal behavior of jabber?

  #####################################################################

  Here is the configuration of the config.xml file - jabber (passswords and areas are changed):

   
        BDI
          AD
          AD-IP address

  Field of presence
             389
              DC = presence, DC = domain
         Username
          Password
          Fake
          True

  ###########################################################

  Hello

  Jabber will not interview contact Outlook address book DC until a manual search is made.

  Also default contact jabber, the domain controller for the windows PC host.

  Each time that you enter at least 3 characters (default for search), jabber first find cached contacts, then outlook address book and then search the directory.

  The attached config file is BDI type ie. for MAC computers, it will not take effect in windows PC.

• Cisco Jabber for Windows user Photos

  8.6.3 CUPS

  Client Jabber for Windows Version 9.0.1 Build 8802

  I noticed that Jabber Client for Windows Cisco does not automatically refresh with updated photos in Active Directory.

  I had updated the user photo in AD and noticed that he wouldn't. I travelled to "C:\Users\\App Data\Local\Cisco\Unified Communications\Jabber\CSF\Photos" and had to manually delete the users photos in this folder. I left on the Jabber Client and restarted the program. When I did this, crashed the Jabber Client, I saved the report of crash and re-opened the Jabber client. This time the customer opened correctly, and the photos update appeared now!

  It seems that Cisco would not set the photos to be cached on the local computer.

  Any thoughts?

  Hey Ellen,.

  Looks like the similar problem with CUPC. Previously, I had a discussion with our Dev team for CUPC Photos of caching locally.

  This has been identified in the following improvements:

  CSCtu25084    CUPC Contact photo put in cache and do not update dynamically

  http://Tools.Cisco.com/support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu25084

  I will update to add Cisco Jabber for Windows as well.

  Best regards

  JAS

• Cisco Jabber call privilege based on the location

  Hi team,

  a customer asks to change the privilege of call user for Cisco Jabber Extension based on the location to have Mobile call privileges if they are covered by the local Access Point and internal call privilege if they are registered on the Internet

  y at - it an idea how to. ?

  Characteristic of mobility to implement in CUCM device, it does exactly what you ask.

  Chris

• Integration of video telepresence, Cisco Jabber

  Hello

  How are you?

  I have a question, can Cisco Jabber video join a standalone VCS? or is it also a TMS? on his page it is said that a requirement is the MSDS, but if a customer has a VCS with TP EP registered him, he wants to allow video jabber as well on the network and wants to know if it can be done without the need to obtain an MSDS.

  can someone help me?

  Please

  Sincerely,

  Dante Verastegui

  For a demonstration of the concept starter pack a VCS may be feasible, but if you start with

  CTS systems, I would say it is a nogo

  You use CUCM for CTS systems, have the VCS - C for your internal network where

  JabberVideo and MX200 can register and then the VCS-E for external/b2b communication and

  Maybe external registration + TMS to manage.

  The requirement for growth of each message, I suggest you really join Cisco (partner). :-)

  Please note the messages using the stars below!

• CUCM (Cisco Jabber) - VCS - MCU (failed appeal of SIP - SIP)

  Hi all

  in our Videoinfrastructure, there is a little problem with cisco jabber client registry on the CUCM to our MCU.

  The MCU is inscribed on the VCS.

  If I make a call my Client of Jabber Cisco SIP call has failed. I call the number 4925488XXX. The callingparty is the 25203232.

  In the CUCM, there is a Routepattern who translated the «Called Party Number» number = 8099 (this is the SIP Trunk for VCS).

  Called Party Transformations:

  Called mask = 8XXX

  Take the numbers Instruction = None

  Prefix =

  Called number = 8099

  In venture capital, there is a transformation for the 8099 dialed.

  

  The MCU is registerd with [email protected] / * / on the VCS - it's self attandant.

  In the Cisco Jabber client I never receive video or audio of the MCU AA - it looks like the call's not connect.

  If I spent a glance in the VCS, I see the appeal as active and connected.

  

  Also, I traced the call made by the VCS in debug mode.

  SIPMSG:

  | SIP/2.0 180 ringing

  Via: SIP/2.0/TLS CUCM IP SIP; direction = z9hG4bK10ea4511f7965; has received = CUCM; penetration area = CUCMUC

  Call ID: [email protected]/ * /.

  CSeq: INVITE 101

  Contact: <> [email protected] / * /; GR = urn: uuid:c4a744d7-5975-52db-b21c-8c519fbab06e >; isfocus

  From: Stefan Walter "' <> [email protected]/ * */>;tag=252394~c75f2de1-fd7b-43c2-8bd0-6b72860c9048-46890229

  To: <> [email protected] / * / IP >. tag = 11B05829C2080000

  Record-Route: <> [email protected] / * / SIP; transport = tls; LR >

  Record-Route: <> [email protected] / * / SIP; transport = tls; LR >

  User-Agent: Codian MCU 4505 v4.3 (2.18)

  Content-Length: 0

  |

  "2012 10-26 T 15: 33:25 + 02:00 DDUCP001 tvcs: elements UTCTime ="2012-10-26 13:33:25, 230"Module =" network.sip"Level ="INFO": Src - ip = 'CUCM IP' Src-port ="39813"detail =" receive the method Request = CANCEL, Request-URI = sip:[email protected] / * / IP, Call-ID =[email protected] / * / IP.

  2012 10-26 T 15: 33:25 + 02:00 DDUCP001 tvcs: elements UTCTime = "2012-10-26 13:33:25, 230" Module ="network.sip" Level = "DEBUG": Src - ip = 'CUCM IP' Src-port "39813" = "

  SIPMSG:

  | CANCEL sip:[email protected]/ * /: 5061 SIP/2.0

  Via: SIP/2.0/TLS CUCM IP SIP; direction = z9hG4bK10ea4511f7965; receipts = 10.202.131.96

  Call ID: [email protected] / * / IP

  CSeq: the 101 CANCEL

  From: Stefan Walter "' <> [email protected] / * / IP>;tag=252394~c75f2de1-fd7b-43c2-8bd0-6b72860c9048-46890229

  To: <> [email protected] / * / IP >

  Max-Forwards: 70

  Date: Friday, October 26, 2012 13:33:25 GMT

  Reason: Q.850; cause = 3

  Content-Length: 0

  ########################

  Reason: Q.850; cause = 3; text = "no route to the destination.

  Do you have any hint for me where I can troubleshoot further? It's a question MCU or CUCM or VCS?

  Good bye

  Stefan

  Hi Stefan.  I would probably run a Trace SDI on the CUCM as well.  Seems the cancel is coming from CUCM side and end the call.  To check that your possibly fall on: CSCty07061, I could run the trace of the SDI and see after reception of 180 ringing of venture capital if he tries to do a DNS query for @mcu.

  The entries may look like:

  | 1.3508793, 63, 100, 2 ^ 10.52.36.15 ^ *.

  11:20:09.377 | / / SIP/SIPDns (2,72,1) / wait_SdlDnsSrvRecordRsp: received specified SdlDnsSrvRecordRsp is - 1. 0, 0, 0, 0.0 ^ * ^ *

  11:20:09.377 | / / SIP/SIPDns (2,72,1) / copyRecordRspToRecordReq: query retry SRV as a 1 request | 0, 0, 0, 0.0 ^ * ^ *

  11:20:09.377 | / / SIP/SIPDns (2,72,1) / wait_SdlDnsSrvRecordRsp: hostname (DNS A or AAAA query called a query SRV Fail) = mcu

  --------------

  If that's what your race, false address to solve the @mcu would be required for the call to go forward.  I have this based off the coast an explanation here, but cannot actually ensure that it's what your run in.  But check the trace of the SDI AFTER the 180 ringing and see.

  I hope this helps.

  VR

  Patrick

• Cisco Jabber with VCS

  Hello

  I VCSC and TMS in the network, there are of the endpoints configured with SIP and H323. VCSC are not in the field.

  Now we have to enter Cisco Jabber with the VCSC. What are prerequisites them?

  First it requires license for Cisco Jabber on VCSC?

  We need to join the VCSC domain?

  Our VCSC is version 6.1 and TMS is 13.

  TNX

  Bobby

  Yes, you will still be able to authenticate users JabberVideo locally, 'right', you won't be able to use NTLM.

  Also take a look at the TMS Provisioning Deployment Guide:

  http://www.Cisco.com/en/us/docs/Telepresence/infrastructure/TMS/config_guide/Cisco_TMS_Provisioning_Deployment_Guide_13-0.PDF

  /Jens