Cisco Security Manager integration with Cisco ACS troubleshooting

Hi all!

I have a problem with the integration between Cisco Security Manager and ACS. I've done the integration, but the identity of the user system doesn't have enough privileges. I know what the problem is, but I don't know how I can change the login of the ACS to the local MSC?

I found a file that specifies the following:

Q.

Is there a backend script or command line interface options to change the ACS to local CicsoWorks connection module?

A.

To restore the server LMS ACS local user mode mode, stop the CiscoWorks

demons and run the following script:

NMSROOT/bin/perl ResetLoginModule.pl

(for Solaris)

NMSROOT\bin\perl ResetLoginModule.pl

(for Windows)

Then, restart the daemon.

I did it, but does not work, any idea?

Hello

I guess you can try to go through the question on WSC and GBA integration troubleshooting:

http://www.Cisco.com/en/us/docs/security/security_management/cisco_security_manager/security_manager/3.0/troubleshooting/guide/rbacts.html#wp1043629

Few things might have gone wrong:

1 - this command must be run on the server MCS cmd prompt (make sure that you are not on the client computer)

2 - NMSROOT is the directory were MSC Server is installed. Is usually c:\Progra~1\CSCOpx

3. you must stop the deamon Manager before performing this action (and restart)

For example if the directory is the one above to reset the connection locally, you can try the following:

net stop crmdmgtd---> that stops the daemon Manager (can be done by the services window)

c:\Progra~1\CSCOpx\bin\perl c:\Progra~1\CSCOpx\bin\ ResetLoginModule.pl---> restores local authentication

net start crmdmgtd---> restart the Daemon Manager

Can you maybe try again and let me know how it goes?

Thank you

Tags: Cisco Security

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