Cisco Unity Express Configuration 8.6

Similar Questions

• Requirement of Cisco Unity Express (license, package files, application)

  Hello world

  I am about to install CUE on my router c2911 and I am confused with the required license. Currently, I have these permits:

  1 SL-29-UC-K9: unified communications license

  2 FL-CUE-MBX-5: Unity Express license - 5 mailboxes - CUCM and CUCME

  3 FL-CUE-PORT-2: Unity Express license - Port no Re-hostable-2

  4 VWIC2-1MFT-T1/E1: 1-Port 2nd Gen Multiflex Trunk/Wan voice int. Card - T1/E1

  Is there any package of license application/files / I need in order to get this service running?

  Kind regards.

  This should help:

  http://www.Cisco.com/en/us/docs/voice_ip_comm/unity_exp/rel7_1/licensing/Using_CSL.html

  Chris

• Cisco Unity Express 8.5.1 upgrade and licensing

  Hello

  We use CUE on 2900 router. This is the version 8.5.1. We want to install this version 8.6.11. But I can't be sure I'll need to upgrade license or something like that, at least, I have to do after this upgrade license or it is compatible with the newer version?

  Thank you

  Kind regards.

  Given that you run CUE 8.5 it means that the license type is CSL already, so no need to license upgrade either. Refer to this guide for more details:

  http://www.Cisco.com/c/en/us/TD/docs/voice_ip_comm/unity_exp/rel8_6/Inst...

  Concerning

  Deepak

• Example of configuration, VPIM between the unity and Unity express

  I neet to configure the network of VPIM between unit w/Exchange and 3rd-party voice messaging system and want to familize functionality. That's the analogy between unity and unity express research. I can understand between the unit and Exchange, but do not know how it works between Exchange and the express unit. specually the requirement of the domain.

  Can I get the sample configuration for configuring VPIM between unit w/Exchange network and the express unit?

  Thanks in advance,

  Networking VPIM can be used for networking between Unity and Unity Express, just as it can be used for networking with a third-party system, however, each have their own implementation. Unity Express does not connect to the Exchange. I suggest you re-read the chapter ' using VPIM for Networking with Cisco Unity Express or other Cisco Unity Systems "to http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_feature_guide_chapter09186a0080449a39.html and Cisco Unity Express Networking guide at http://www.cisco.com/en/US/partner/products/sw/voicesw/ps5520/prod_configuration_basics09186a008035bbdb.html.

  A third-party system would have concepts comparable to the implementation of unity VPIM, but would not exactly be the same - see the documentation of that system for details.

• Unity Express 8.6 change the auto attendant calls

  Hello, I have Cisco Unity Express 8.6 with autotattendant with the default call flows, for example:

  (1) Welcome to the company, if you know the number of post pls dial, otherwise wait for assistance.

  The question is when the customer do not press any option, the guest plays "you're still here" and I need to remove it with the script editor.

  I want to know in the script where this option to delete or change this prompt.

  Concerning

  Rodrigo

  Hi Rodrigo, are you using a dial by extension step or step in menu or get digit string? I can't see it in the image you attached.

  Take a look at my attachment, I am referring to this maximum retries:

  

• Cisco Unity Connection deployment

  IM deploy CISCO 1.X for one site unit connection. The partition & call search are created on 4.1 CM. Both phones are added to this partition on the call manager for a local test (telephone2 telephone1 - to-).

  On Voice Profile fighter pilot number is 2010 and the DN of departure for the voice port is 3000. I have configured the phone 1 extension (2015) and telephone 2 (2011) on the Cisco Unity connection.

  when im 2010 (pilot number) im getting the busy tone or the phones calling each other it keep humming without leaving numbering MWI

  You can feed me for cisco unity connecton single site deployment.

  Kind regards

  What are the numbers that you actually assigned to the ports of voicemail? Have you created a list of hunting that indicates the number of driver? Go to the port of voicemail list and try to call one of the ports directly? Unity connection answers?

• Cisco Unity call of managers calling entered invalid entry

  I created an Automated Attendant Call Manager that allows callers to dial a (entry of the appellant) extension during the greeting. Key 7 is not locked and expects additional keypress. It works fine if the caller dials the number of correct extension. If the appellant accidentally composed a 7xxx extension that does not exist, they receive the following message in the system of the unit, "I didn't recognize that as a valid entry." "Hello, Cisco Unity messaging system. From a touch-tone phone. "Is it possible to configure the DA call handler to transfer the caller to a call handler I created place of Cisco Unity System Manager? The AA, I created is losing control of the call when it is sent to the system. I would that the AA to hold on to the call to provide it's own 'invalid extension' message appears, then return the appellant to call AA handler greeting. Thank you in advance for your help! -Paul

  You don't specify your version of unity, but I guess that a version 4.x of little flavor or another.

  This can be easily done by editing the greeting of the error. By default it does not appear in the SA, but you can display it by using the advanced configuration tool to turn it on. By default the error greeting will play this generic invites "I didn't understand...". "and transfer the caller to the opening greeting Manager of appeal. You can set it to wrap on itself instead.

  You can also use BulkEdit (found in the tools on your desktop filing) to do that--change the greeting error (still on display in BulkEdit) and in the action dialog box, select "loop back to itself" optional - this way, you can change all the call management and subscribe to the caller of the loop back to the call handler current input not valid.

• Speech and cisco Unity Connection connect

  Hi all, I've read that speech Connect is available for Cisco Unity Connection Version 7.1.3 and later versions. I installed CUC7.1.3 and CUCM 7.1.3 and I would like to configure this feature.

  If someone have this plase share tips or a document.

  Thank you very much

  David

  Speech Connect is actually integrated in the application of the CUC.  There really isn't any special rig or something like you would have with speech Connect for the unit. When you choose ' enable voice ' Manager directory or AA and you search by name, which is essentially the engine speech connect to work. "  If the user has a registered name, you will hear him play.  If this isn't the case, YOUSSOUF (AutoAttendant activated by speech) will deliver the names for you.

  Hailey

• Cisco Connect Express App 4 Android not available in France.

  Hello, I am a very happy user of a WRT54G Router, but I intend to buy an E4200 (v2) for 802.11n. I am very interested to install Cisco Connect Express on my android device, but this app seems to be unavailable in France/Europa? Someone outside of the United States has already managed to install? Thanks in advance for your answers. Vince

  Hello

  Cisco Connect Express for Android is now available in french Market(Google Play) Android since 04/06/2012.

  Thank you.

• Altered in Cisco Unity Connection and cancelled permits NTP server

  I use Cisco Unity Connection 8.6.1 and cancelled my Inbox licenses.  A few days ago I noticed that the timestamp of the voicemails was different from what said our CUCM so immediately, I assume that the NTP servers were different.  I was correct and made the change on our server CUC.  I came back to add another user, a few days later and was motivated that I didn't have enough licenses.  After researching on it after the fact, it seems that this happened because the value of NTP server is one of the values that cannot change with the current license, and I'm in a State of the trial for 30 days (24 days left now).  Now my problem is that I don't remember what would replace this NTP server.  How can I fix this problem?

  Hi William,.

  I guess the connection of the unit is installed on the virtual machine and therefore license MAC is here

  You can get the rehost license by launching the mail to [email protected] / * /

  regds,

  aamns

• Cisco Unity full hard

  Hello

  Running Cisco Unity 4.x

  with exchange 2000 on the same box.

  I have two left that everything is installed in the c:\ drive.

  now c:\ drive becomes full.

  I have drive d:\ with 10 GB of free space.

  How can I use this drive d:\.

  Concerning

  M

  Well, 4.x is not real specific - there are 4.0 (1) by 4.0 (4) - many differences between these versions.

  That said, there are a few places to start here. The first is the maintenance of unity here guide:

  http://www.Cisco.com/en/us/products/SW/voicesw/ps2237/products_maintenance_guide_book09186a0080228417.html

  You can move the directories of newspapers to the D drive (in the guide above)-also known as manage the sizes of mailbox for users as well as turning on a circular logging if you do the regular backups of the Exchange database (this can be what is chewing your space).

  If Exchange is installed on C (I assume you are because you say 'all' is on C), you can then follow this technical trick to move logs store and transaction of the messages to another drive:

  http://www.Cisco.com/en/us/partner/products/SW/voicesw/ps2237/products_tech_note09186a00800c6f5f.shtml

  who will save a lot of space on C if logging stuff above is not sufficient.

  Finally, you can move the SQL transaction logs and files on the D drive - you will find details on this in the installation guide

  http://www.Cisco.com/en/us/products/SW/voicesw/ps2237/products_installation_guide_chapter09186a008022b8af.html#wp1664607

  My guess, however, will be that if you pass by the maintenance of the unit guide and check your situation of journaling Exchange, which will probably be enough to free up disk space on your system - if you do not circular logging and that you don't make regular backups of Exchange using BackupExec or something in this direction, then in Exchange transaction logs files will become big enough and chew your space. Whatever it is, the procedures here, should you get from A to B freeing space on C.

• Cisco Unity Voicemail - view number of messages in specific mailboxes

  Hey all,.

  I am able to see the limit settings, and the size of the mailbox store, but it is for the DB as a whole.  Is it possible to display individual mailboxes mailbox of the user and their limits, whether or not they are full and how many messages currently residence in them.  Currently, the only way I could check physically needs to call voicemail and enter the password to hear that some mailboxes are full.

  Is there a 3rd party tool I woul dneed to find this information?

  Any help would be greatly appreciated!

  Thank you!

  T

  (Running the unit connection 8.5)

  Hey T,.

  You'll want to check this tool of the suite of tools of connection of the unit / unit

  Dump (CUDD) user data connection tool

  The connection user data Dump (CUDD) is a remote database administration tool based on Windows available on the site Web of Cisco Unity tools. CUDD allows you to export specific information about users in a file that can be imported into another application, such as Microsoft Excel or a database utility or read. When the data is exported, the tool automatically creates a header row that lists the type of data in each column output, to facilitate import into other programs.

  The tool is available on the website of the tools of unity "Superb."

  http://www.ciscounitytools.com/applications/CXN/UserDataDump/UserDataDump.html

  See you soon!

  Rob

  «Go easy... step slightly...» Free hosting"

  -Shock

• Component multimedia Cisco Unity has met a serious error.

  Hello world

  I got this error this morning do not know why but computer users caused to stop being able to access their messages voice someone can tell me why this happened and how to avoid this again? Thank you

  Event type: error

  Event source: CiscoUnity_Wav

  Event category: error

  Event ID: 822

  Date: 03/07/2007

  Time: 08:29:48

  User: n/a

  Computer: UNIT

  Description:

  Component multimedia Cisco Unity has met a serious error.

  EXPLANATION:

  A serious failure occurred on port 1, when querying a device of wav formats supported playback. Depending on the severity of the failure, parties on this call might experience unexpected behavior or be disconnected. In some cases, more calls on this port are not managed properly.

  TECHNICAL DETAILS:

  Thread 0 x 00001308 broke down on Port 1 to AvWav

  DESCRIPTION:

  File: e:\Views\cs_CU4.0.4.221\un_Miu\UnityAvWav\WAVOUT. C (1232)

  Method: WavOutSupportsFormat

  WaveOutOpen/FormatQuery failed: call failed with error (6).

  He also has

  Event type: error

  Event source: CiscoUnity_Wav

  Event category: error

  Event ID: 801

  Date:

  Time:

  User:

  Computer:

  Description:

  Component multimedia Cisco Unity has met a serious error.

  EXPLANATION:

  A serious failure occurred on port 1 in the multimedia treatment of wav. Depending on the severity of the failure, parties on this call might experience unexpected behavior or be disconnected. In some cases, more calls on this port are not managed properly.

  TECHNICAL DETAILS:

  Thread 0 x 00001308 broke down on Port 1 to AvWav

  DESCRIPTION:

  File: e:\Views\cs_CU4.0.4.221\un_Miu\UnityAvWav\WAVOUT. C (1496)

  Method: WavOutFormatSuggest

  Failed: call to WavOutSupportsFormat failed.

  AND

  Event type: error

  Event source: CiscoUnity_PHGreeting

  Event category: error

  Event ID: 437

  Date:

  Time:

  User:

  Computer:

  Description:

  An unexpected error occurred trying to play wishes for a Subscriber. One of the reasons could be that the call was interrupted while you wait for the sentence. This can happen when the system of the CPU unit is attached. Technical details - (PersonalGreeting) greeting to call handler id [3052] with alias [ch_kking]. return [0x80004005] online 1173 of the E:\Views\CU4.2.0.110\un_Conv1\Scripted\ConvSub\PHGreeting.cpp file.

  a reboot solved the problem?

  If you log in the unit using desktop remote with the/console. This could be your problem.

  Upgrade solution your remote office application.

  Nice day

• Difference between Csico and Cisco Unity Connection unit

  What are the main differences between Cisco Unity and Cisco Unity Connection (version 7)

  as: 1. in Cisco Unity servers are active - failover Mode and about unity, the servers are in active-active mode

  2 Cisco Unity, knows about unity and unified messaging, integrated messaging

  What is the major difference between Unified Messaging and integrated messaging?

  Please provide some points of difference between the two...

  This may well be true today, but the gap could soon close... otherwise disappear.  Cisco is currently in EFT (field-tested at the beginning) or testing "beta" for the connection of the Unit 8.5 (1), which aims to add features of Unified Messaging Unit connection using WebDav for Exchange 2003 and Exchange Web Services (EWS) for Exchange 2007/2010.  Just a nugget to think when you consider the timing of your client to install and what platform would be best suited to most environments.  Take a look at this blog for more information/thoughts:

  http://www.netcraftsmen.NET/resources/blogs/unity-connection-with-Unified-Messaging-where-will-unity-fit-in.html?blogger=David+Hailey

  Hailey

  Please note the useful messages!

• Conversion of Cisco Mobility Express Bundle

  Hello

  I have a question about the Cisco Mobility Express Bundle (not the device without mobility Express on 1800 series AP). When the beam is bought, is the software on the 2500 WLC a cut version with the day Setup Wizard 0 and the new dashboard or is it the full version of the software that would be the same when you buy a stand-alone 2500?

  Thank you

  Hello

  According to my knowledge, it will be with the full version of the software that would be the same when you buy a stand-alone 2500.

  Regards

  Remember messages useful rates