Cisco VPN Client causes a blue screen crash on Windows XP Pro (Satellite M30)

Hello

I have a Satellite Pro M30 running Windows XP Professional.

After you start a vpn Tunnel via a customer of Cisco VPN (Version 4.6 and 4.7), the system crashes with a blue screen.

I see that the key exchange is successful, but immediately after the vpn connection is established Windows XP crashes with a blue screen.

Someone has any idea how to solve this problem?

Perhaps by the updated device driver? And if so, which driver should be updated?

Kind regards

Thorsten

Hello

Well, it seems that the Cisco client is a problem.
I m unaware of this product because it of not designed by Toshiba.
I think that the drivers are not compatible with the Windows operating system.
However, I found this site troubleshooting cisco vpn client:
Please check this:
http://www.CITES.uiuc.edu/wireless/trouble-index.html

Tags: Toshiba

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    127    22:49:16.974  06/23/13  Sev=Info/5          IKE/0x63000001

    Peer supports NAT-T

    128    22:49:16.974  06/23/13  Sev=Info/5          IKE/0x63000001

    Peer supports IKE fragmentation payloads

    129    22:49:16.977  06/23/13  Sev=Info/6          IKE/0x63000001

    IOS Vendor ID Contruction successful

    130    22:49:16.977  06/23/13  Sev=Info/4          IKE/0x63000013

    SENDING >>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONTACT, NAT-D, NAT-D, VID(?), VID(Unity)) to 203.99.111.44

    131    22:49:16.977  06/23/13  Sev=Info/6          IKE/0x63000055

    Sent a keepalive on the IPSec SA

    132    22:49:16.977  06/23/13  Sev=Info/4          IKE/0x63000083

    IKE Port in use - Local Port =  0xCA7C, Remote Port = 0x1194

    133    22:49:16.977  06/23/13  Sev=Info/5          IKE/0x63000072

    Automatic NAT Detection Status:

    Remote end is NOT behind a NAT device

    This   end IS behind a NAT device

    134    22:49:17.000  06/23/13  Sev=Info/5          IKE/0x6300002F

    Received ISAKMP packet: peer = 203.99.111.44

    135    22:49:17.000  06/23/13  Sev=Info/4          IKE/0x63000014

    RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 203.99.111.44

    136    22:49:17.211  06/23/13  Sev=Info/4          IPSEC/0x63700008

    IPSec driver successfully started

    137    22:49:17.211  06/23/13  Sev=Info/4          IPSEC/0x63700014

    Deleted all keys

    138    22:49:23.207  06/23/13  Sev=Info/4          IKE/0x63000013

    SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 203.99.111.44

    139    22:49:23.393  06/23/13  Sev=Info/5          IKE/0x6300002F

    Received ISAKMP packet: peer = 203.99.111.44

    140    22:49:23.393  06/23/13  Sev=Info/4          IKE/0x63000014

    RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 203.99.111.44

    141    22:49:23.393  06/23/13  Sev=Info/4          IKE/0x63000013

    SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 203.99.111.44

    142    22:49:23.401  06/23/13  Sev=Info/5          IKE/0x6300005E

    Client sending a firewall request to concentrator

    143    22:49:23.401  06/23/13  Sev=Info/4          IKE/0x63000013

    SENDING >>> ISAKMP OAK TRANS *(HASH, ATTR) to 203.99.111.44

    144    22:49:23.427  06/23/13  Sev=Info/5          IKE/0x6300002F

    Received ISAKMP packet: peer = 203.99.111.44

    145    22:49:23.427  06/23/13  Sev=Info/4          IKE/0x63000014

    RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 203.99.111.44

    146    22:49:23.427  06/23/13  Sev=Info/5          IKE/0x63000010

    MODE_CFG_REPLY: Attribute = INTERNAL_IPV4_ADDRESS: , value = 10.2.193.69

    147    22:49:23.427  06/23/13  Sev=Info/5          IKE/0x63000010

    MODE_CFG_REPLY: Attribute = INTERNAL_IPV4_DNS(1): , value = 10.2.5.2

    148    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x63000010

    MODE_CFG_REPLY: Attribute = INTERNAL_IPV4_DNS(2): , value = 10.1.5.2

    149    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_SAVEPWD: , value = 0x00000000

    150    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_SPLIT_INCLUDE (# of split_nets), value = 0x00000001

    151    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000F

    SPLIT_NET #1

    subnet = 10.0.0.0

    mask = 255.0.0.0

    protocol = 0

    src port = 0

    dest port=0

    152    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000E

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_DEFDOMAIN: , value = example.org

    153    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_PFS: , value = 0x00000000

    154    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000E

    MODE_CFG_REPLY: Attribute = APPLICATION_VERSION, value = Cisco Systems, Inc ASA5525 Version 9.1(1) built by builders on Wed 28-Nov-12 11:15 PST

    155    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_SMARTCARD_REMOVAL_DISCONNECT: , value = 0x00000001

    156    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D

    MODE_CFG_REPLY: Attribute = Received and using NAT-T port number , value = 0x00001194

    157    22:49:23.445  06/23/13  Sev=Info/4          IKE/0x63000056

    Received a key request from Driver: Local IP = 10.2.193.69, GW IP = 203.99.111.44, Remote IP = 0.0.0.0

    158    22:49:23.445  06/23/13  Sev=Info/4          IKE/0x63000013

    SENDING >>> ISAKMP OAK QM *(HASH, SA, NON, ID, ID) to 203.99.111.44

    159    22:49:23.477  06/23/13  Sev=Info/5          IKE/0x6300002F

    Received ISAKMP packet: peer = 203.99.111.44

    160    22:49:23.477  06/23/13  Sev=Info/4          IKE/0x63000014

    RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIME) from 203.99.111.44

    161    22:49:23.477  06/23/13  Sev=Info/5          IKE/0x63000045

    RESPONDER-LIFETIME notify has value of 86400 seconds

    162    22:49:23.477  06/23/13  Sev=Info/5          IKE/0x63000047

    This SA has already been alive for 7 seconds, setting expiry to 86393 seconds from now

    163    22:49:23.477  06/23/13  Sev=Info/5          IKE/0x6300002F

    Received ISAKMP packet: peer = 203.99.111.44

    164    22:49:23.477  06/23/13  Sev=Info/4          IKE/0x63000014

    RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:NO_PROPOSAL_CHOSEN) from 203.99.111.44

    165    22:49:23.478  06/23/13  Sev=Info/4          IKE/0x63000013

    SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to 203.99.111.44

    166    22:49:23.478  06/23/13  Sev=Info/4          IKE/0x63000049

    Discarding IPsec SA negotiation, MsgID=F3E3C530

    167    22:49:23.478  06/23/13  Sev=Info/4          IKE/0x63000017

    Marking IKE SA for deletion  (I_Cookie=CD65262E1C3808E4 R_Cookie=912AE160ADADEE65) reason = DEL_REASON_IKE_NEG_FAILED

    168    22:49:23.478  06/23/13  Sev=Info/5          IKE/0x6300002F

    Received ISAKMP packet: peer = 203.99.111.44

    169    22:49:23.479  06/23/13  Sev=Info/4          IKE/0x63000058

    Received an ISAKMP message for a non-active SA, I_Cookie=CD65262E1C3808E4 R_Cookie=912AE160ADADEE65

    170    22:49:23.479  06/23/13  Sev=Info/4          IKE/0x63000014

    RECEIVING <<< ISAKMP OAK INFO *(Dropped) from 203.99.111.44

    171    22:49:24.310  06/23/13  Sev=Info/4          IPSEC/0x63700014

    Deleted all keys

    172    22:49:26.838  06/23/13  Sev=Info/4          IKE/0x6300004B

    Discarding IKE SA negotiation (I_Cookie=CD65262E1C3808E4 R_Cookie=912AE160ADADEE65) reason = DEL_REASON_IKE_NEG_FAILED

    173    22:49:26.849  06/23/13  Sev=Info/4          IKE/0x63000001

    IKE received signal to terminate VPN connection

    174    22:49:26.855  06/23/13  Sev=Info/4          IPSEC/0x63700014

    Deleted all keys

    175    22:49:26.855  06/23/13  Sev=Info/4          IPSEC/0x63700014

    Deleted all keys

    176    22:49:26.855  06/23/13  Sev=Info/4          IPSEC/0x63700014

    Deleted all keys

    177    22:49:26.855  06/23/13  Sev=Info/4          IPSEC/0x6370000A

    IPSec driver successfully stopped

    Any ideas why the second client of Windows 7 does not work?

    Kind regards

    Rick.

    Rick

    Thanks for the additional output. It shows the xauth authentication step, which is good to see. But it does not offer much clarity on what is causing the problem.

    My attention is drawn to a couple of message on the balls that are in line with the two sessions for which you posted newspapers.

    32 00:36:08.178 24/06/13 Sev = Info/5 IKE/0x6300005E

    Customer address a request from firewall to hub

    I'm not sure that we see any answer to this, but it makes me wonder if it is somehow involved in the issue. Is it possible that there is a difference in the configuration of firewall and operating between two clients?

    I am also interested in this series of posts

    48 00:36:08.210 24/06/13 Sev = Info/4 IKE / 0 x 63000056

    Received a request from key driver: local IP = 10.2.193.69, GW IP = 203.99.111.44, Remote IP = 0.0.0.0

    I don't know why the pilot requested a key at this point, and I wonder why the remote IP is 0.0.0.0?

    It is followed by a package in which the ASA provides the value of the life of SA - which seems to be on the path to a successful connection. that is followed by

    55 00:36:08.350 24/06/13 Sev = Info/5 IKE/0x6300002F

    Received packet of ISAKMP: peer = 203.99.111.44

    56 00:36:08.350 24/06/13 Sev = Info/4 IKE / 0 x 63000014

    RECEIVING< isakmp="" oak="" info="" *(hash,="" notify:no_proposal_chosen)="" from="">

    during which the SAA indicates that no proposal has been selected. It seems therefore that the ASA is not happy about something.

    If we do not find indications of the client that allows to identify the problem, then maybe we look at the ASA. Are all log messages generated on the SAA during this attempt to establish VPN that could show us the problem? Would it not be possible to run debugs on the SAA in a trial of this machine?

    HTH

    Rick

  • Cisco VPN client + VPN site-to-site

    Hi all

    I have two ASA5505 with a site to site VPN.

    One of the ASA is connected to the internal network 192.168.150.0.

    It is connected to 192.168.151.0.

    I also configured IPSec Cisco VPN client that is connected to 192.168.150.0.

    I would like to know if it is possible for a connected with the Cisco VPN client to access the 192.168.151.0 by the site-to-site VPN network.

    Thank you!

    Hello

    If you mean that the IP addresses of the VPN Pool are something like 192.168.150.x then I suggest to use a totally different network than those used on LANs.

    At the software level 9.1 basically causes changes to how are the NAT0 configurations.

    MAIN SITE

    network of the VPN-POOL object

    subnet x.x.x.x y.y.y.y

    being REMOTE-LAN network

    192.168.151.0 subnet 255.255.255.0

    destination of static NAT VPN VPN-POOL POOL (outdoors, outdoor) static REMOTE - LAN LAN

    REMOTE SITE

    network of the VPN-POOL object

    subnet x.x.x.x y.y.y.y

    the object of the LAN network

    192.168.151.0 subnet 255.255.255.0

    NAT static destination LAN LAN (indoor, outdoor) static source VPN-VPN-POOL

    Otherwise, I would imagine that the same kind of configurations above apply. You need the ' same-security-movement ' command to allow the 'outside' to ' outside ' of the movement. You will have to ensure that the ACL from Tunnel Split contains the remote site network. And of course, you should make sure that the ACL crypto sets / include traffic between VPN pool and the network 192.168.151.0/24 on both sides ASAs.

    -Jouni

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