Cleaning disk and Defrag lost files?
You need to reinstall the System Tools folder. Seems to have lost this folder for Vista Home Edition. Folder is not displayed when the hard drive is searched.
Disk Cleanup C:\Windows\System32\cleanmgr.exe is and Disk Defragmenter is located in C:\Windows\System32\dfrgui.exe. You can create shortcuts to the latter on your desktop and then access it with a double click or you can open the System Tools folder (right click, then click on open all users) and create shortcuts in there.
Good luck.
Tags: Windows
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I try to use the clean disk and after it starts I get a message that it has stopped working
I try to use the clean disk and after it strats up, I get a message that it has stopped working
Original title: clean work investor disc
Please use this tutorial and try to do the cleaning disc again.
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where are the 'cookies' clean located ANDS defragment the disk and cleaning
I need to clean my cookies and defragging my computer can u please tell me where to loknat this condo I was telling you about
Hi Deborah Spangler
You can refer to the links below and check if the information provided will help you-http://Windows.Microsoft.com/en-us/Windows-Vista/improve-performance-by-defragmenting-your-hard-disk
http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup
http://Windows.Microsoft.com/en-us/Windows-Vista/strategies-for-freeing-disk-space
http://Windows.Microsoft.com/en-us/Windows-Vista/delete-your-Internet-cookies
http://Windows.Microsoft.com/en-us/Windows-Vista/cookies-frequently-asked-questions
http://Windows.Microsoft.com/en-us/Windows-Vista/delete-temporary-Internet-files
I hope this helps.
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Accidentally changed view and toolbar lost «file display tools help» Favorites
While working on a form accidentally changed my mind and lost "File view favorites tools help" instructions from tool bar said only way to change it back is to press F9. It did not work. Tried a disconnection. Help
It's strange, F9 should work. What version of Acrobat are you using?
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Help, why does take hours for my acer make 3 windows updates, when my static pc does in a few minutes.
Thanks for any help.
Help, why does take hours for my acer make 3 windows updates, when my static pc does in a few minutes.
Thanks for any help.
Without real specifications-, I venture to say that the machine is old and slow, maybe not the latest hardware device drivers installed, could have some system problems that must be resolved, etc.
-
computer running slow, I did a scan disk and Defrag
What can I do else.. .i have done a scan of the disc and a Defrag... .my computer running slowly?
Lack of information.
Windows XP Edition with Service Pack _ _ (* if * professional edition is 64-bit?)
What is the make & model of the system - especially if it's something in the sense of a Dell, HP, Gateway, Lenovo, etc. ?
How much memory you have (RAM) installed?
How many total and free space on your C:\ drive?
What is your video & model device manufacturer? It has its own memory or share some of your memory (RAM) system?
Are all your drivers for hardware devices to date form the manufatcurers of individual hardware device?
What application antivirus (name and version) are you using? Have you ever used another? Do you ever leave the expiration of the subscription on one of your antivirus applications?
What internet connection speed do you have your internet service provider? (Download and upload speeds, please.)
If you have supposedly done a defrag and CHKDSK of disk... Okay - I suggest the following, in the order, repeating the defrag/chkdsk as given.
Search for malware:
Download, install, execute, update and perform analyses complete system with the two following applications:
Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)
Search online with eSet Online Scanner.
The less you have to run all the time, most things you want to run will perform:
Use Autoruns to understand this all starts when your computer's / when you log in. Look for whatever it is you do not know usingGoogle (or ask here.) You can hopefully figure out if there are things from when your computer does (or connect) you don't not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not - start using your resources without reason.
You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory. This can help you to identify applications that you might want to consider alternatives for and get rid of all together.
Do a house cleaning and the dust of this hard drive:
You can free up disk space (will also help get rid of the things that you do not use) through the following steps:
Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.
If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
http://www3.TELUS.NET/dandemar/spack.htm
(Especially of interest here - #4)
(Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning
How to use disk cleanup
http://support.Microsoft.com/kb/310312You can disable hibernation if it is enabled and you do not...
When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:
-Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
-Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
-Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.You can control the amount of space your system restore can use...
1. Click Start, right click my computer and then click Properties.
2. click on the System Restore tab.
3. highlight one of your readers (or C: If you only) and click on the button "settings".
4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
5. click on OK. Then click OK again.You can control the amount of space used may or may not temporary Internet files...
Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...
-Open a copy of Microsoft Internet Explorer.
-Select TOOLS - Internet Options.
-On the general tab in the section 'Temporary Internet files', follow these steps:
-Click on 'Delete the Cookies' (click OK)
-Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
-Click OK.
-Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
-Once it's done, click OK, close Internet Explorer, open Internet Explorer.You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:
CCleaner (free!)
http://www.CCleaner.com/
(just disk cleanup - do not play with the part of the registry for the moment)Other ways to free up space...
SequoiaView
http://www.win.Tue.nl/SequoiaView/JDiskReport
http://www.jgoodies.com/freeware/JDiskReport/index.htmlThose who can help you discover visually where all space is used. Then, you can determine what to do.
After that - you want to check any physical errors and fix everything for efficient access"
CHKDSK
How to scan your disks for errors* will take time and a reboot.Defragment
How to defragment your hard drives* will take timeCleaning the components of update on your Windows XP computer
While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need. This will help you ensure that your system update is ready to do it for you.
Download and run the MSRT tool manually:
http://www.Microsoft.com/security/malwareremove/default.mspx
(Ignore the details and download the tool to download and save to your desktop, run it.)Reset.
Download/install the latest program Windows installation (for your operating system):
(Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
(Download and save it to your desktop, run it.)Reset.
and...
Download the latest version of Windows Update (x 86) agent here:
http://go.Microsoft.com/fwlink/?LinkId=91237
... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:Close all Internet Explorer Windows and other applications.
AutoScan--> RUN and type:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.(If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...
Reset.
Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
How to reset the Windows Update components?Reset.
Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you've cleaned the "additional applications" that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine - it is only only one other thing youpouvez wish to make:
Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.
If you want, come back and let us know a bit more information on your system - particularly the brand / model of the system, you have - and maybe someone here can guide you to the place s x of law to this end. This isn't 100% necessary - but I'd be willing to bet that you would gain some performance and features in making this part.
-
Forgot pswd no reset disk and I lost disk vista please help
I have forgotten my password and have no disc reset also, if things weren't bad enough ive lost the vista disc that came with the computer is there any hope?
http://support.Microsoft.com/default.aspx/KB/189126
"Microsoft's strategy concerning lost or forgotten passwords"
Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.
There is no Vista free download legal available.
Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.
Normally, they do this for a cost of $ small.
In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.
See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.
Normally, you have to press F10 or F11 at startup to start the recovery process...
Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.
Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.
They will tell you how to do this.
Every computer manufacturer has their way of doing recovery disk/s.
Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.
If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):
Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.
At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu
http://support.Microsoft.com/default.aspx/KB/918884
MS advice on the conduct of clean install.
http://www.theeldergeekvista.com/vista_clean_installation.htm
A tutorial on the use of a clean install
http://www.winsupersite.com/showcase/winvista_install_03.asp
Super Guide Windows Vista Installation
After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.
See you soon.
Mick Murphy - Microsoft partner
-
I have problems with the slow startup and shutdown and the appearance of the desktop with icons of different size with occasional erratic behavior and unexpected reboots which lead me to believe that I probably have a few errors or corrupted files.
The system is a gateway E6100 recently updated from XP to Vista Home Premium with upgrade software.
Is there a software out there that I can use to clean the entire system?
Hello
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3Hope these helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Programs on the user account and the lost files
Hi all, yesterday I came home after having some holidays and started my pc and when I chose my user, all my files and programs have disappeared, even my wallpaper was by default... So I went to: C:\Documents and Settings\(my user) \desktop and everything was there, so I moved all my important things for the user 'new '... Today, when I chose my user, I go to my former user, with all my stuff and my old wallpaper, but the things that I moved just disappeared... I need help, these things that I've lost are really important...
Not good.
You initially suffered a corrupted profile. When this happens, Windows compensates by logging in with a temporary profile that is deleted when you disconnect you. What you should do at this point is presented in one of the following articles:
"How to recover damaged Windows XP user profile"
<>http://support.Microsoft.com/kb/555473 >
or, Alternatively,.
"How to copy data from a corrupted to a new profile in Windows XP user profile"
<>http://support.Microsoft.com/kb/811151 >What you did instead was to move all your data in your temporary profile that is deleted when you disconnect. You must be disconnected, that's what happened. Files passed. So, your best alternative is to this point to restore your files from your backups. ('Very important' things are always saved).
If you have no backups, then you learn now why they are needed. You should immediately stop using your computer/drive, remove the drive and take it to a professional that can recover deleted files. You can also (on another computer), you can search the Web for programs that can be used to recover deleted files accidentally. Sorry, but I can offer no recommendation on such programs.
Sorry and HTH.
JW -
Clean disk and now cannot wake up from his "sleep".
Hello
Like many others I deleted some files that I wouldn't go for a drive clean and now when my laptop goes to sleep, he can't wake up, and the only solution is to re-boot your laptop.I have read many of the questions already asked and I already tried the guest "powercfg-h" method, but not luck.Very grateful if someone has an idea to try and fix.Kind regardsNeilHello
There is a link that I gave you to scan files
How to analyze the entries in the log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista
http://support.Microsoft.com/kb/928228#appliesTo
If you windows can not fix it, you should try to borrow a DVD of Vista from Microsoft
-
Want to format a disk and set up time machine
Hi all
I don't currently have access to a MAC, so yo please would undergo some basic questions?
I have a client with a G-Drive 2 GB with NTFS. I would like to format it for what is Time Machine friendly and configure for Time Machine. Could someone point me to the proper indication?
How to partition and format the disk and what (FS) file system should I use?
Time Machine RESIDE on every MAC or what I need to download and install it?
Where the time Machine? Utility applications?
Thank you very much
T
I see on the web when you plug the thing, get you will invite to time machine.
1. consider a Mac and then see #5.
2. see #5.
3 Time Machine is present on every Mac running 10.5 and newer.
4 elements of it are in system preferences, then the Applications folder.
5. Yes, you will be. Time Machine manages the process of formatting before the first backup.
(142901)
-
Windows xp starts
I lost my backup for windows xp home disks and now my computer asks me for the startup disk. Is there anywhere I can download the file on a dvd?Hi DrKathy1950,
· Did you do changes on the computer before the show?
· When she asks the startup disk?
· You get the error message?
· Are you able to boot to the desktop?
Answer with the information required to help more.
For reference:
How to replace Microsoft software or hardware, order service packs and replace product manuals
-
Please help I don't have the money to have someone come out and look for me.
Welcome to the Microsoft Answers community.
System Restore and the temporary files can be placed on your hard drive, but can easily be recovered.
Try the utility Disk Cleanup to delete files and system restore points that you can safely remove.
You can start disk cleanup, by doing one of the following:
- Click Startand then click run. In the Open box, type cleanmgr, and then click OK.
-or-
- Click Start, point to programs, point to Accessories, point to System Toolsand then click on Disk Cleanup.
-or-
- In Windows Explorer or my computer, right-click the disk in which you want to free up space, click Properties, click the general tab and then click on Disk Cleanup.
Remove files stored on your hard drive
To remove files stored on your hard disk that you no longer use, follow these steps:
- Click Startand then click my computer.
- Right-click the disk in which you want to free up space, and then click Properties.
- Click the general tab, and then click Disk Cleanup.
- Click the Disk Cleanup tab (if it is not already selected), click to select the check boxes beside the files that you want to remove, and then click OK.
- Click Yes to continue it with this action, and then click OK.
Remove Windows components
To remove Windows components that you don't use, follow these steps:
- Click Startand then click my computer.
- Right-click the disk in which you want to free up space, and then click Properties.
- Click the general tab, and then click Disk Cleanup.
- Click the Other Options tab, and then under Windows components, click clean.
The Windows Components Wizard starts.
- In the components list, clear the check box next to the component you want to remove.
- A checkbox grayed out next to a component indicates that only some of its subcomponents are installed.
If you want to remove a subcomponent, click Details, clear the check box next to the subcomponents that you want to remove, and then click OK.
- A checkbox grayed out next to a component indicates that only some of its subcomponents are installed.
- Click Next.
- At the end of page Windows Components Wizard, click Finish.
- Click OK, click Yes to proceed with this action, and then click OK.
Remove installed programs
To remove programs that you no longer use, follow these steps:
- Click Startand then click my computer.
- Right-click the disk in which you want to free up space, and then click Properties.
- Click the general tab, and then click Disk Cleanup.
- Click the Other Options tab, and then under installed programs, click clean.
The dialog box Add / Remove Programs is displayed.
- In the currently installed programs list, click the program that you want to remove and then click Remove (or Change/Remove).
- If you are prompted to confirm the removal of the program, click Yes.
- Repeat step 5 and 6 to delete other programs you use is no longer and then click close.
- Click OK, click Yes to proceed with this action, and then click OK.
Delete restore Points
To delete all points except the most recent restore restore point, follow these steps:
- Click Startand then click my computer.
- Right-click the disk in which you want to free up space, and then click Properties.
- Click the general tab, and then click Disk Cleanup.
- Click the Other Options tab, and then under System Restore, click clean.
- Click Yes to remove all but the last restore point.
- Click OK, click Yes to proceed with this action, and then click OK.
I hope this helps!
Lisa
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. - Click Startand then click run. In the Open box, type cleanmgr, and then click OK.
-
Help! How can I recover all my files that I lost? I was answering an e-mail message when I heard a couple of clicks then my computer off.
I thought that my computer was destroyed. Nothing I tried would bring it to the top, so I decided to use the system recovery disc that
came with my computer. I've also downloaded all the drivers for the application. My computer is back on, but I lost everything.
It's like putting into service with a new computer. I had a lot of important information in the files that I lost. I've tried everything I know to do
without success. Is it still possible to recover these lost files? Thank you very much for your help!
Hello
I'm sorry, but when you did the recovery of the system you have disabled your hard drive of everything, including your files.
You now have a new computer.
You can try this program (it's free) to see if he 'can' find and recover your files. no guarantee:
http://www.Piriform.com/Recuva
See you soon.
-
I usually have my updates installed automatically, but this time he asked me, I told it to install, and it took hours and never finished to download. I have reset FF according to your help article and I now get the "the opereation could not be completed because the item Firefox.app is I use. When I close FF and try to install the update is says that I do not have authorization to ensure that the lock is open and file sharing is on. It still does not work. I need help. I don't know what to do. It never happened all these years to have. I'm on Intel iMac and use Lion 10.7.5.
If he has problems with the update or the permissions then simpler is to download the full version and trash the version currently installed to do a clean install of the new version.
Download a new copy of the Firefox program and save the file on the desktop disk image (dmg)
- Firefox 19.0: http://www.mozilla.org/en-US/firefox/all.html
- Basket of the current application of Firefox (for example, open the Applications folder in Finder and drag the Firefox application to the trash) to do a clean install (re) -
- Install the new version you downloaded
- https://support.Mozilla.org/KB/installing+Firefox+on+Mac
Your profile data is stored in the Firefox profile folder, so you will not lose your bookmarks and other personal data if you uninstall and (re) install Firefox.
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