Clearing paper jams

My HP Photosmart 2610 all-in-one does not print. The report shows there are 10 of paper jams. There is no paper in the printer. "" It started when I tried to use a different size, slightly heavier paper (5 1/2 "x 8 1/2") when I also had 8 1/2 "x 11" paper in the tray. I removed the back cover & there is no indication of any paper in the printer from both rear & front. How can I clear it so I can print?

Thank you

Al

If it says 10 paper jams in the queue (on the computer), then this can help:

http://support.HP.com/us-en/document/c02205477

Tags: HP Printers

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