CLJ 9500hdn printer getting error about 59.6 M

Dear team,

I'm facining CLJ his error display of 59.6 M 9500hdn printer issue, I changed the cartridge and the new drum unit magenta even question,.

Please help me solve this problem.

Thank you & best regards

Sisi

Sathyamd, this seems to be a problem with the magenta ink/drum FRO the printer.

The post on the forum here offers a solution that has worked for other clients:

http://www.FixYa.com/support/t9326338-59_6m_printer_error

Remove and shake the cartridge magenta ink and then place it in the machine - then turn the printer off, then on again. If the problem persists, remove and reinstall the drum of ink (located under the toner cartridges).

There is also information available through a HP troubleshooting guide for this as well: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl12227&prodTypeId=18972&prodSeriesId=25470&locale=en_US

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Tags: HP Printers

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