Close / sleep problem - HP Pavilion Notebook PC 15-e055st

Similar Questions

• Microsoft office problem - HP Pavilion Notebook PC g6

  Name of product: notebook PC HP Pavilion g6

  Windows 8

  the problem: when I open microsoft office, it says enter product key

  where can I find this key?

  You will need to purchase a key of Microsoft Office on the online store from Microsoft or a vendor who sells the version you want.

  Computers laptops HP are not delivered with Microsoft Office, unless it's a trial version. Laptops have been delivered a few years back with Microsoft Office Starter. Which is no longer supported by Microsoft and laptop manufacturers about two years ago.

• HP Spectre13-3010dx sleep problems, Shutdown

  Hello

  I recently bought this ultrabook and I noticed that the sleep and stop functions do not work as expected. Restart works very well.

  Description of the problem

  • When you try to put the computer to sleep, the screen goes black, but the system stays on (lights on the keyboard, the fan spins again). I'm unable to recover from this State unless I make a difficult stop (hold down the power button / stop) or wait 5 minutes, how the computer off simply. This kind of... defeated the purpose of "sleep". Haha.
  • Same thing happens when I stop the laptop - screen turns off, turns on and the fan turned on and unless I turned off by force, laptop remains in a vegetative state for five minutes and then shuts down its own.
  • In both cases, I am unable to recover from the black screen. No response from the computer, regardless of the key combination (Ctrl + Alt + Delete, etc.)

  I dug around here the support forums and noticed other people had issues similar, but on different computer models (i.e., Pavilion, dv6, etc.), so I tried to take these specific solutions to solve my problem, but there has been no result.

  Steps taken to solve the attempt

  • The laptop came with the version of BIOS Insyde F.09, so I updated the version of BIOS to F.13. Does not solve the problem
  • I went into the BIOS and reset all default settings. Still has not solved the problem.
  • I found another thread that the user had the same problem as me, but on a different model specifications. I tried to use their solution to roll back BIOS. However, it has not yet solve the problem.
    http://h30434.www3.HP.com/T5/notebook-lockups-freezes-hangs/shut-down-sleep-problem-HP-Pavilion-note... ***

  Note: Problem of this other user has emerged due to a BIOS upgrade, while my computer was delivered to me with this already existing problem.

  From this moment any help would be much appreciated.

  Thank you

  Mike

  ______________________________

  "I'm very much in the idea of genius to be beautiful." -Sean Booth

  Hi all

  I am not convinced that it could not help others, but they gave me a day after I posted this, notification to install updates on my laptop and these updates fixes the problem. I do not know what updates took place, but they work.

  For those who still know the problem, my apologies. I'm not really sure what HP update to solve this problem.

• HP Pavilion x 360: stop and sleep problems

  I've updated for Windows 10 and now my computer won't shut down or sleep. In order to shut down the computer completely I have to restart my computer, and then stop. If I used my computer for more than an hour, it will not be stopped or he wake up from sleep mode. I have updated my drivers and graphics cards, as well as disabled the quick start. I checked the BIOS and there is no update available. I also ran the updates of Windows. At this point, I don't know what else to try.

  Hi @bn485,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion Notebook of 360 and problems with the Shut Down mode and sleep.  I see that if you change the balanced power plan options option in the book will help. Here is a link that will help you.

  Go to your power options. Select balance, then click on change plan settings. Click on change advanced power settings. Then save changes. Restart your computer and see if the options have changed.

  You can try to use the Windows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

  You can also try:

  In Device Manager, click the arrow next to display adapters to expand this category
  Right-click on the graph, and then select Update driver software if more than 1 graphic adapter do 1 at a time.
  Select search automatically for updated driver software.

  The laptop must find and automatically install the updated driver
  Once the installation is complete, restart your laptop.

  I hope that helps.

  Thank you.

• HP Pavilion Notebook 15-p119: HP Pavilion Notebook 15-p119 do not close completely

  Hello.

  I checked the forum for this question, but the questions that other users have slightly vary from my problem.

  My laptop: HP Pavilion Notebook 15-p119

  I recently installed an official Windows 10 OS on the laptop (64 bit). It was fully installed from scratch.

  Everything seems to work fine except for a very annoying problem: whenever I say the laptop shut down it proceeds to stop never totally as normal until the screen is blank (as is normal), the light on the power button turns on and the machine stops. It remains in this state until the battery sinks and dies. The only way to shut down the computer at this stage is to press the power button until it is difficult to stop. When you start the computer again, all right, and there is no bad effects of the hard stop down.

  When he is in the State where the screen went blank and the indicator light remains on, it is not not clear if Windows is running or if Windows has closed, but the computer itself is still ongoing.

  Help, please

  Hello
  
  Suggestion of his grueling value HP Expert of David here:
  http://h30434.www3.HP.com/T5/notebook-operating-system-and-recovery/shutdown-problem/m-p/5564084
  
  Concerning
  
  Visruth

• HP Pavilion Notebook - 17-f100: Internet connection, drivers problem

  Hello

  I have the HP Pavilion Notebook - 17-f100 (with bios, specifications: http://support.hp.com/hr-en/product/HP-Pavilion-17-f100-Notebook-PC-series/7234909/model/7492687/doc...) and after installing Windows7 have a problem to connect to internet, as well as to use/access to USB keys and using a mouse. Could you please help me to get more important drivers (unknown device, video controller, bus controller sm bus controller USB, PCI, ethernet, network controller controller device driver) and the most important for you to connect to the internet.

  Thanks in advance,

  Goran

  You are the very welcome.

  Here are the drivers wireless and bluetooth for this card template...

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827 & swItemId = ob_143747_1 & swEnvOid = 4058

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827 & swItemId = ob_142906_1 & swEnvOid = 4058

• HP Pavilion Notebook N9R33EA # a: problems with the BIOS update (HP Support Assistant)

  I was offered an update of software SP77359, which seems to me to be an update of the BIOS provided by HP Support Assistant. Version F.82Ap1. Two days ago, I updated the BIOS via the support and, on the report wizard got an other update via the support Wizard. I applied this patch to find that it was still an other BIOS update and now, which has been applied this third update has appeared. Please let know us how I do.
  
  The model number of my machine is actually N9R33EA #ABU (as reported by the Assistant to support) but ths was too long to type in the name of the product.

  Your laptop is a HP Pavilion Notebook - 15-ab208na (ENERGY STAR) for later use.

  I wouldn't update. Simply click the X to remove the download and install the list in the help Wizard.

  The current version on your laptop support portal is F.8.1

  http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-15-notebook-PC-series/8499306/model/8942501

• Need to keep the computer running while the lid is closed, but don't know where to go in the settings to change that. -Hp Pavilion Notebook PC g6

  I have a HP Pavilion Notebook PC with Windows 8 g6 on it and it is a 64-bit. I always stuff running in the background and or download, but I don't want to leave the cover upwards all the time from my laptop. Where should I go for my computer continues to run downloads and programs while the lid is closed because the wifi shuts off when I close my laptop? I know, there should be something in the settings area that might solve my problem.

  Hello

  Try Control Panel... Power options... and click the blue "Change Plan settings" and click on

  "Change power avancΘs."

  In the window that opens, you will see the options for the power buttons and lid.

• 15-ab271sa Pavilion: Pavilion Notebook 15-ab271sa occasionally won't boot to the top

  Hello

  I recently bought this new laptop and have problems with it sometimes does not start windows.

  I see on the HP website there is an update of the BIOS for this machine which apparently addresses the problem that I am experiencing, but I'm confused because my current BIOS Version is not displayed in the list of previous versions of the software in the BIOS and when I run the softtware Assistant support installed on the machine there is no mention of an update of the BIOS.

  Either way, I did all the recommended software updates by using the help Wizard, but when I look at available updates on the Web Site for my machine there are numerous others proposed.  In addition, some updates are repeated as Rev A and Rev B, and I don't know what that means.  In addition, because there are updates for the other elements of software for different brands of hardware, I expected only these updates appear in the Support Assistant that relate to my particular machine.

  I would like any advice or comments on this situation before proceeding further.

  MB

  Hello @Mo42,

  Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the matter with Notepad starts and tried to help you!

  There seems to be a problem with the update of the BIOS by the HP Support Assistant.  For now, you can download the BIOS directly from the HP site.  You can find the drivers for your product here: HP Pavilion Notebook - 15-ab271sa (ENERGY STAR)

  Once you update the BIOS and reboot the laptop, let me know if the problem is resolved.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP Pavilion Notebook - 15-ab10: my guard disconnecting wifi.

  I recently bought a HP Pavilion Notebook - 15-ab101ax model #: P3C85PA. Caution disconnect the wifi. I've updated the wifi adapter driver, but this problem is still present. How can I stop this from happening?

  Hallo,

  Install this update to the BIOS. It should solve your problem.

  BIOS: http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75199.exe

  Please let me know the result.

• HP Pavilion notebook 15-ab054c: CA of Hp Pavilion notebook 15-ab054ca adapter

  Dear Sir.

  I need a replacement for the power adapter for my computer laptop 15-ab054ca.  There is one at amazon.ca by Battpit adapter 19.5V 90W A 4.62.  Is it compatible with my laptop?

  I try to get one from Hp, but I don't know how.  HP website is too complicated for the search for what I need.

  Please advice,

  Thank you

  Tommie Mak

  Hi @tommiemak,

  Welcome to the HP Forum! Is a great place to find answers and advice! You have the best experience on the HP forum, I would like to draw your attention to the Guide of the HP Forums. First time here? Learn how to publish and more.

  I see that you need a replacement adapter and wonder if one thing you find on Amazon is compatible. Here is a link to the maintenance for laptop HP Pavilion Notebook (Intel) Star WarsMC special edition and Service of Guide. Please see Chapter 3, page 31 HP Smart power adapters for specifications and the replacement part number. You said you found the HP site too complicated to use. Here is a link to the correct page to find an adapter. Find the right battery or adapter for your laptop You can also call and order the adapter if it would be easier for you and would ensure that you get the right pair. 1-800-473-4732 (1 800 hp-direct). Please let me know if you need assistance.

  If this helped you to solve the problem, click on "accept as Solution" told the post. "To show that you 'like', or are grateful for my post, please click on the" ""Twww.Mountainview.rsb.qc.ca Up ' below. If there is anything else I can do to help, please don't forget to let me know!

• HP Pavilion Notebook - 17-f250: new SSD not recognized, Pavilion 17 AMD drivers

  Hello

  I bought the laptop (HP Pavilion Notebook 17-f250) on September 2015 and this September 2016, I decided to upgrade with a 2nd SSD.

  I bought a caddy, placed my SAMSUNG EVO 850 PRO inside, removed the optical drive and then place the CART inside the laptop. It fit perfectly, no problem there.

  But Windows does not recognize it at all in MANAGEMENT OF DISKS.

  It is not here in order to format it, etc...

  My IDE/SATA appears as "AMD SATA CONTROLLER".

  I can not find anywhere no possibility of enablev AHCI etc... My BIOS is not an option to check if the AHCI drivers are enabled or not.

  With the AUTOMATIC DETECTION is my driver: AMD APU A4-6210 with graphics AMD RADEON R3.

  My operating system is WINDOWS 10.

  FYI, I bought another same SSD for my office and worked smoothly. I only have a problem with my laptop, and I can't figure out how to recognize the Windows SSD!

  BR,

  Dionisis

  What caddy you bought? There are a lot of these on the market and some are not made with the highest quality control. You may have it tested with another hard drive?

  Second, the interface for the optical drive is SATA which is ahci. The drivers are not the issue.

  Finally, put an SSD in an optical drive is a little excessive spending from one optical drive interface is slower, so the speed of SSDS is wasted. It would be much better to put a regular hard drive large, slow in the optical Bay for storage. Having an SSD in there won't be fast in all directions. Also, a disc in an optical Bay will not be initiated.

• HP Pavilion Notebook - 15-p204: UPDATE of HP SUPPORT ASSISTANT HP BIOS update for Intel processor (F43) - SHOWING AGAIN

  Hello

  I am new to the community of HP.

  I'm having a problem. Well, I can't really say it is a MAJOR problem because there is no threat to the system or anything, it's just one of those little annoying things.

  Yesterday, I updated my BIOS F.43 after being invited by HP support assistant. Update succeeded, charged back up the laptop, and the watch update STILL not installed on the HP support assistant. I reinstalled it and it still shows the same thing.

  It's just a bug and it is really installed and the wizard of support has not been updated?

  Thank you

  Hi @GarethWilliamss,

  Thanks for posting in the Forums of HP and welcome.

  I read on the HP Support Assistant and prompt you to download on your HP Pavilion Notebook 15 - p204. As you can imagine this is a glitch. Ignore the update.

  I hope this helps.

  Please let me know if this help solve the problem by marking this post as accept as a Solution.

  Thank you.

• HP / Compaq Pavilion Notebook PC series, hp printer connection g6

  HP / Compaq Pavilion Notebook PC series, windows 8.1 g6

  I tried to install my printer hp B110a to the laptop, but it was not possible. I tried to look it up in the topic my devices, but it never came. I don't understand why I'm unable to print from a computer with an hp printer hp laptop.

  Any help would be appreciated.

  Hello Eenigmaa. Thanks for posting on the HP Forums. I understand that your computer has problems during the installation of your printer. To make sure that you follow the correct process, please follow the instructions of this HP website: How to install and download software HP printer and drivers

  If you experience an error during the installation of software, please provide the full error message / code. Otherwise, I hope this helps you. I'm only here to help!

  Mario

• HP Pavilion Notebook - 15-ab25: my brand new HP Pavilion laptop is stuck on the login screen

  My laptop HP Pavilion is not completely frozen. My touchpad works, like some of the function keys mute and light/darken the display, the arrow to the top so I can see the desktop background (lock screen?) with nice photo, date, time, and battery status.

  Hello @GeminiBusiness,

  Thank you for visiting the HP Forums!

  I understand that your HP Pavilion Notebook 15-ab25 does not work properly. I want to help you solve this problem.

  First of all, please perform a reset. After that, follow the steps in this troubleshooting document and then test the equipment:

  Computers laptops HP - computer won't start (Windows 10)

  HP Notebook PC - detection of hardware failures (Windows, 10, 8)

  I look forward to the results! If this information is useful, click on the thumb upward.