code 57

I have tried dozens of times and it just says: failure

Melody,

Step #1-> foremost, note what version of .NET Framework is installed:

How to determine what version of the .NET Framework is installed and determine whether the service packs have been appliedhttp://msdn.microsoft.com/en-us/kb/kb00318785.aspx

Step #2-> now see resolution method 2 in this related KB article:http://support.microsoft.com/kb/923100

After you run the .NET Framework cleanup tool (not the Windows install cleanup), reinstall all the versions of the .NET Framework (but the ones you noted in #1 above) manually by using the download links on the page, and then run windows update manually to install security updates for same.

Note: If you delete the .NET Framework 3.5 (sp1) by using the tool, reinstall .NET Framework 3.5 also install .net Framework 2.0 sp2 and 3.0 sp2. Then, windows update will offer .NET Framework 3.5 sp1.

IMPORTANT! ->, if you remove the .NET Framework 3.5 (sp1), reinstall your version of .NET Framework in the following order:

1. the .net framework 3.5, then...

2 .net framework 1.1, then...

3 .net framework 1.1 SP1

KB923100 makes reference to this page: http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read ALL as well as the relatedhttp://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET Framework cleanup tool.

Step #3-> check-in at windows update and install the critical updates of security offered.

Tags: Windows

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