Code 8E5E0147. Help, please.

My OS is Vista Ultimate.  Windows Live One Care is my antivirus program. Today, he asked for me to make more CD backup, following that, I was invited to do the updates.  Error Code 8E5E0147 keep appearing.  The journal suggests the windows updates are 'failing '.
About 4 months, my computer is a Dell.   I am far from be warned @ techie stuff.  Please, please help.
I installed reinstallation DVD in my drive, it has SP1.   When the choice of what to install, I was hesitant and worried that he would remove the programs that I have
installed (like printer, magicjack)?
No matter what I try, I am unable to get the One-care (bubble) to return from yellow to green.
Your kindness is appreciated. RedC0ugar

Hi RedC0ugar,

Welcome to Microsoft Vista answers Forum!

I would like to ask a few questions to help us focus in the right place.

1. are you able to run Windows update on your computer?

2. If it works well before?

3. did you of recent changes to the computer?

I have a few here that might solve the problem.

I would suggest that reset you the components of Windows Update on your computer, download the Microsoft fix - it from the link below which will automatically reset the components of Windows on the computer: http://support.microsoft.com/kb/971058.

If the question you have posted is tied to the lives that once care and would be better suited to the Windows Live community. Please visit the link below to find a community that will provide the support you want.

Windows live one care Forum.

http://social.Microsoft.com/forums/en-us/category/windowsliveonecare

Hope this information is useful.
Let me know if it worked.
All the best!

Thank you, and in what concerns:
Swathi - Microsoft technical support.
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Tags: Windows

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