Color laserjet 4600 - problem with one color (yellow) for the most part does not print

Colors look purpleish when printing photos.  It turns out that this is a problem with yellow print.

We tried to replace the yellow toner cartridge, and it was not fixed.

PQ troubleshooting, the yellow page is empty except for a thin (16th of an inch) to 99% a horizontal line at the top of the page.

In the configuration page, all the different areas that should have the yellow are mostly empty, with the exception of the same sort of thin horizontal line at the top of each of these areas.  After updating the firmware from 03.001.0 to 03.016.0: in addition to what is described on the configuration page, some of the fields in the configuration page that should be yellow, have a pale magenta and more this yellow line.

Our technician came several times and has so far tried to replace the hvps, scanner laser, toner alignment and trainer kit Board.  Nothing has improved the question.  Then for the replacement is the regulator dc ($1000).

Anyone here have an opinion on what could cause this problem?  It seems they are just throwing parts at home and we're about to tell them to give up.

It wasn't the dc controller.  I figured out well out - somehow, there was a spring missing behind one of the speeds in the train of drum roll.

Tags: HP Printers

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    So, I changed the default value of "Open Internet Explorer", the so-called "Instant Viewer".

    It only works intermittently.  Sometimes this, each of the following.  Unfortunately quite randomly.  All results are frequent, not just a 'occasionally' that kind of thing.

    • Open the Instant Viewer
    • Opens Internet Explorer only
    • At the moment flash Viewer, but he goes and opens Internet Explorer.

    Sometimes it is literally alternates between them a press after another, sometimes he's alone for many presses in a row.

    Of course, I went back in the center of the keyboard and mouse to check that "Instant Viewer" is still selected, and it is.

    Also the same thing happens if I choose "Flip" for that key, it works randomly, as shown above.

    Is this simply a behavior "pure bug?  It "does not work as stated? Or y at - it another way I can get a consistent operation of this key?

    Thank you

    Hello Tom,

    Please provide a detailed description of the issue.

    I certainly understand the inconvenience caused to you.

    I appreciate all your efforts towards the resolution of the problem.

    There could be a possibility that this issue would have occurred due to corrupted in the system keyboard drivers.

    I would suggest trying the following methods and check if it helps.

    Method 1:

    Please refer to the procedure described in the article below and check if it helps.

    Fix shortcuts or Volume control keys not working not not on Microsoft Keyboards

    http://support.Microsoft.com/en-us/KB/932875

    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows

    If the problem persists, follow method 2

    Method 2:

    I suggest you to uninstall and reinstall the software all-in-one Microsoft Media keyboard driver and check if it helps.

    To do this, please refer to the steps below and check if that helps.

    1. Type devmgmt.msc in the search box start and press ENTER.

    2. In Device Manager, expand the mouse & keyboard listed in the list of devices.

    3. Right click on the driver.

    4. Click on uninstall.

    5. Restart the computer. The drivers will install automatically.

    To download the driver

    http://www.Microsoft.com/hardware/en-us/d/all-in-one-media-keyboard

    For reference:

    Please refer to the article below and check if it helps.

    Assign the macro or function to your keyboard

    http://support.Microsoft.com/en-us/KB/237179

    I hope this information is useful.

    Please let us know if you need more help, we will be happy to help you.

    Thank you.

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