Color LaserJet 5500: error code 59.5 k

Hello.
My Color LaserJet 5500 poster printer error code 59.5 k while a flashing orange light.

What can I do to solve the problem?

Thank you

59.5 K refers to a motor with the toner cartridge problem black.  Several times it might just be a bad toner, that does not illuminate.  You can test.  Remove all tonics of the printer.  Turn on the printer and when it asks you to install toner, press the menu key and scroll to the diagnostics menu and then choose the item to disable control of the cartridge.  The printer will say check and he would come after a while to say ready, diagnostics mode.  If it does not try once more with the menu in the same way.  When it indicates ready diagnosis mode, open the door and install the toner cyan in black housing and the other two colors in their regular time slots and let the black toner in the printer.  Now close the door and the printer should say check and eventually come to loan, diagnostic mode.  If she comes back with the error, then you have a hardware problem with the train of drum for the black slot and will need service.  If it's ready, print a configuration page in the menu information and it should send a cyan color config page.  If so, your problem is most likely a bad black toner and it must be replaced.

Tags: HP Printers

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