Color Laserjet CM2320nf MFP - is this legitimate email, or is it a scam?

Just got this email yesterday and wanted to know if it is legitimate to acutally or is it a phishing attempt to install malicious software on our printer?

******************************************************************

NOTIFICATION OF EMERGENCY OF HP - PLEASE READ HP LASERJET FIRMWARE UPDATE IS AVAILABLE

******************************************************************

Dear Dear customer of HP's LaserJet.

HP recently announced the possibility of a certain type of unauthorized access to some HP LaserJet printers. The potential of this unauthorized access exists for LaserJet devices on the Internet without a firewall, or in a private network, LaserJet devices if a malicious effort is made by a party on the private network to change the firmware of the device.

If no customer has reported to access HP, HP has developed a firmware update to minimize this problem. To get the latest firmware for your product, access bulletin HPSBPI02728

SSRT100692 - some printers HP and HP Digital Sender, update of remote Firmware enabled by default at this link:

http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c03102449

Then:

1. find your product in the table

2. If an update is available, you can click on the embedded link.

It will take you directly to the web page where the Firmware update is available.

Update the firmware of your product by following the instructions in the Readme file for the firmware image. If you are a customer of HP Managed Print Service, please contact your managed print services provider who cannot install the update of firmware for you.

Because the safety of our customers is paramount for HP, we reiterate our recommendation to follow best practices for securing devices. This includes placing printers behind a firewall and, if possible, turning off the features of download firmware remotely on the presentations of the printers.

Additional information is available at http://www.hp.com/go/secureprinting

HP deeply appreciate your partnership and your business.

If you have any questions, feel free to contact your sales representative.

This Notification of urgent support was sent to (I removed my email address)

because you have registered with HP or Compaq as the owner of a product and

This message is critical to your product property.  Prides of HP

itself as being focused on the customer, quality and a business

visitors can trust and rely on, and we apologize for any

inconvenience.

HP is committed to respect your privacy.  To learn more

information, consult our privacy policy to

http://www.HP.com/country/us/en/privacy.html

or contact us at

Mailbox of life private HP, 11445 Compaq Center Drive W., MS 040307,.

Houston, TX 77070.

-----

No virus found in this message.

Checked by AVG - www.avg.com

Version: 2012.0.1913 / Virus Database: 2114/4837 - Release Date: 28/02/12

Hello

The e-mail is legitimate and came from HP.

It is strongly recommended to install the latest firmware, which you can find below:

http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3597358&lang=en&cc=us&prodTypeId=18972&prodSeriesId=3597338&TaskID=135

Select the version of your OS, then follow the latest Firmware and follow the installation instructions.

Kind regards

Shlomi

Tags: HP Printers

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