Color Laserjet M252N: HP Color Laserjet Pro printer M252N for Windows XP Embedded Standard.

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  Hello @wyodude

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  -----------------------------

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  I can scan however successfully using the Wizard Windows Scan / Fax or if I choose "Devices and printers" in the Start Menu and select 'Start scan' in the menu after right-clicking on the HP printer icon.  However this option restricts my use of the scanner - I can't scan to PDF and I can scan several pages in an OCR application.  I have to analyze on a JPG or TIF or PNG.

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  1. Uninstall and reinstall the drivers and software complete (and using the most recent version on the HP site)
  2. Change ETIOU USB ports
  3. Run the HP scan diagnostic utility, which seems to show an error to the WIA, scanning stage and then recommend that I have uuninstall and reinstall the full software.  When I skip that and allow it to check for TWAIN scanning, it gives me a similar error, suggesting I use the latest version of the drivers (the driver that I use is v 3.0 dated 12/11/2009) so in this case the utility of diagnostic scanning HP provides NOT a fix for this problem other that uninstalling and reinstalling , which I did several times without success
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  5. I studied the HP support forums to see from this link - http://support.hp.com/us-en/document/c02661093 - if you can't scan from software HP you can use programs that rely on WIA (Windows Fax and Scan) drivers that I already know I can do it, but implies that HP doesn't have a solution to find out how to scan using their own software!

  My gut tells me that he is one of those problems that many others perhaps, but for which there is no viable solution.  It is possible that during the uninstall and reinstall the software, remains can stay behind that prevent the proper functioning of the drivers, but without knowing how to "clean up" specifically those remains before you reinstall the software, I am at a loss.  Oh and by the way, I also tried using CCleaner and Norton Registry Cleaner to try to clean up these remains, but that effort did not help.

  My question is basically this... or does anyone know of a fix for this problem should I resign myself to use the Wizard Windows Fax and Scan to scan documents and pictures, and forget about using TWAIN programs like HP seems to suggest?  I think that because I use a HP printer/scanner and a HP with Windows 7 computer, this problem should NOT be a problem!

  Hi Radiopeople,

  Follow the steps below to check the WIA Service:

  1. type services.msc in run or search and files program

  2. scroll the page up to the WIA Windows Image Acquisition

  3. make sure that the service is running. Click on stop and then restart to ensure

  4 restart the computer

   

  Restart the services of dependencies:

  1. Click Start, in the search box type 'service ' without quotes.

  2. scroll down until you see Windows Image Acquisition (WIA).

  3. double click on it and go to the Dependencies tab.

  4-2 services must be listed.

  5. close this window and look for the remote procedure call (RPC).

  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.

  7. go to hardware detection kernel and Double click.

  8. set the Startup Type to manual and click on apply.

  9. you should be able to start the service by pressing Start.

  10 now, you are done and the Twain Manager must work and gives you is not a mistake.

  Check the dependencies or sous-dependances:

  Right-click WIA (Windows Image Acquisition) by selecting the first Properties , and then click the dependencies tab. It should list: remote procedure call and Detection of Harward Shell

  Under the CPP, it will then list DCOM Service Process Launcher point final RPC Mapper date back to the start all the items listed as dependencies or dependencies under WIA void list main services.msc and right click then