Color Laserjet M476dw MFP: page in the nonpaged area 'failure' BSOD when you install the latest driver for M476dw

I just bought a Color Laserjet MFP M476dw for use on my wireless network.

I downloaded the latest version of the suite of the HP driver: LJPro-MFP-M476-Full-Solution-13302

for my Windows 8.1 operating system / 64 - bit and listed as version: 10.0.13302.320 - September 25, 2014

I was connected with a local administrator for the installation level account

I started installation, the printer was discovered and s/w install went fine until she gets to the point of print test page test page printed but that page was printing the computer locked with his (first) Disconnections:

"failure of page in the nonpaged area".

I turned off, restarted and after the connection got an error message that says:

«The HP printer and Alerts State met and error and can not recover... Please restart...»

Windows version: Win32NT 6.2.9200.0

HP printer status and alerts version: 070.040.00169

I rebooted again and got the same error...

I started the uninstall program with the hope of just uninstall the printer status s/w and then put it back.

but the uninstall program seems to have uninstalled the entire suite of s/w...

Before going to this one more time, I thought that I would like to ask for suggestions...

I've owned this phone for 6 months, and it was Cap... it's the first BSOD I did...

Thanks for any help!

I wanted to just close this thread:

I was out of town for a week, but just returned and recalled to HP support.

The technician did a large manual cleaning of the pilot has failed on my machine.

and ran two different installers cleaning MSI Windows then with temporarily disabled antivirus s/w

(which I had also done during initial Setup) we re-installed and everything seems to work.

Tags: HP Printers

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