color laserjet MFP M177: error message when you try to print

Hello

I have a HP Color laserjet MFP M177.  I can't print I get an error message on my computer screen. No messeage shows up on the printer.  I have recently upgraded to windows 10 (I do not know what version) If this could have something to do with it?

Help, please

Thank you

Hi @Daisy001,

Welcome to the Forums of HP Support! I see by your post that you can't print, since the upgrade to Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

If you have not completely uninstall and reinstall the driver, I would say to start it there first. Here is the link to the latest drivers: Color_LJPro_MFP_M177_full - solution_15188.exe

If the problem persists, you can download and run the print and Scan doctor, he will diagnose the problem and could solve it automatically.

Please let me know the results and if there is anything else I can help you. Thank you.

Tags: HP Printers

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