Color Laserjet MFP M177fw Pro: MFP M177fw load paper

printer had a paper jam. the paper has been removed. now the printer load paper

Hi @ncm1,

Thanks for getting back to me.

I have recommended to perform cleanup on the rolls of paper several times, to see if she gets the movement document.

Make sure that you use the correct paper size and type and that you are not overloading the paper tray.

Handling - paper Manual

Entry, standard paper management

  • tray of 150 sheets

The production of standard paper handling

  • 50 sheets facing the low bin

Maximum output (leaves) Up to 50 sheets Double-sided printing

  • Manual (Manager for support provided)

Output over management

  • Offset machine leaves

Supported media formats

  • Letter, legal, Executive, 4 x 6, 5 x 8 in, 8.5 x 13, envelopes (No. 10, Monarch)

Support, custom formats 3 x 5 to 8.5 x 14 in Support, custom formats 76 x 127 to 216 x 356 mm Types of media Paper (bond, brochure, colour, glossy, photo, paper, letterhead, plain, preprinted, prepunched, recycled, rough), transparencies, labels, postcards, envelopes Weight, supported 16 to 58 lb. (link) Media weight, ADF support 16 to 24 lb

If the problem persists, contact HP.

Contact HP for service in all countries except Asia-Pacific.
First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
Cost of repair out-of-warranty printers may apply.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.

Good luck!

Tags: HP Printers

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