Color Laserjet MFP476: mfp476 - supports eprint or not?

The software supplied with this printer MFP 476 all-in-one multifunction laser says I can use it to access the eprint features.  But when I try to use this software it does not list this printer as one who takes in charge eprint.  Does anyone know what I need to do?

It turns out that the MFP476 is support eprint, but none of the controls you mentioned is available on my printer.  Instead, trying other commands and options, I finally found the eprint option.  Support on the eprint line does not yet list my printer that has the feature, so that it becomes impossible to download some eprint associated documentation and other.

Since you're an HP employee, let me turn on my biggest gripe on HP products.  It is a criticism that I have communicated for years, but apparently my gripes go through a wormhole to the HP because you guys never change.

Here's the problem: all your products work differently, even if they do similar functions, and to an end user, this is an extremelyt situation of frustration.  For example, I'm lucky to have five different HP printers in my small home office, not to mention the three I replaced with new ones, and each of them is different in terms of: how to tell you how much toner/ink rest, how tell you if there are features such as eprint, you assign to their place for two-sided printing, how you tell them to scan how access you it from a computer (and this works differently on PC and Mac), etc.  I got the idea that HP is really a cottage industry - a bunch of small fiefdoms that make their own similar products and who refuse to come together to provide things like uniform user interfaces.

What you need to do is what than some of your competitors don't: they have a unique software that allows you to access one of their printers of this one program and allows you to check the level of toner, print, scan, etc., using the same commands of this program software.  The program will also tell you all printers (their brand) connected to your network or your computer - a really nice feature.  With HP, I have to learn a new set of commands each time that I have set up a new printer.  And recognizes any of the software in more than one of the printers, so I have to remind what software to use for the printer. (I understand why each printer has its own unique toner or ink cartridges - it is to fend off the third-party - but it makes no sense whatsoever to have each printer work differently with regard to the kind of things that I mentioned above.)

If you never become CEO of HP, I hope that maybe you will address my concern.  I have little hope that anyone else in the company can do.

Sincerely, Dennis J. Frailey

Tags: HP Printers

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