Color LaserJet Pro 200 M251nw: bad Color Laserjet Pro 200 M251nw print quality

Hello

I've owned the above printer for 1 month and for the first two weeks, it worked fine. On his return from a week leave. When I now print the image resembles what I can only describe as if someone has dribbled water down causing the toners to face each other.  I cleaned and followed all the troubleshooting of things without success. I also checked the toner drums and they appear fine. Any help would be appreciated as I now seem to have a printer expensive usless

Thank you

Alan

Hi @Al24,

I read your post and see that when printing now, the image looks as if someone has dribbled water down causing him the toners to face each other. I will definitely do my best to help you.

You use Genuine HP Toner?
What are the levels of toner?

Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

Run the printer calibration.
On the configuration of the system key touch printer, print quality, color calibration calibrate now.

Print a diagnostic Page to see if you have the same results. Trying to determine if it is a hardware or software problem.

Go to Setup, reports, arrow down and select diagnostic report.

I have a document with several steps to run a clean and check the settings of the printer driver.

Troubleshooting print quality problems.

Make sure the paper type is selected and no paper said.

Check if the drum unit for damage:

1. remove the cartridge of toner product and check that the tape has been removed.
2. check the memory chip for damage.
3 examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (Imaging drum) on the bottom of the cartridge.

His fingerprints on the imaging drum can cause print quality problems.
4. If you see the scratches, fingerprints, toner or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem is resolved.

The test pages come out the same?

What kind of paper do you use?

If you appreciate my efforts, please click on the "Thumbs up" button below.

If there is anything else I can help you, let me know. Thank you.

Tags: HP Printers

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