Color LaserJet Pro 200 M27nw MFP - problem scanning ADF

Seems to me a new Color LaserJet Pro 200 M27nw MFP running on a PC with Windows 8 and have come to realize that whenever I scan from the ADF Document (CAD), no output file is generated. The original document is drawn in by the document successfully feeder and the printer display indicates that the scan is ready. However, no analysis file is generated. This happens regardless of know if I send the output to USB or to e-mail and if the original document leaves simple or multiple.

Interestingly, the ADF works fine if I try to produce paper copies, in other words, the printer is able to pull in the leaves o FRENCH original of the document in the ADF (as this either alone or several sheets) and to produce copies of the original successfully. Furthermore, I have no problem to scan multiple or single sheet documents when the original document is loaded by the Scanner flat, rather than the document feeder Scanner.

Appreciate any help. Thank you


HI @StephenScerri ,

I see by your post that when scanning from the ADF there is no output file containing the scan which is generated on USB or e-mail. You can copy the ADF and scan successfully of the bucket. I would like to help.

Is this printer the Pro 200 M127nw MFP Laserjet

I have provided a document for how Scan: Windows 8

When you scan from the magazine, you get an overview of the analysis of the computer software?

What is the scan preview, but do not save it to the computer?

What software are you using to scan?

Try saving the scan on the computer, if you get a preview, to see if it will save the scan it.

Please provide detailed results if you're still having problems.

Have a great day!
Thank you.

Tags: HP Printers

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