Color LaserJet Pro M277c6 MFP: MFP M277c6 unable to connect with a wired connection
Just bought and installed M277c6. It connects and can communicate via USB and wireless networks. However it does not work via the WIRED ethernet connection, I need to get this printer works on the WIRED network.
That's what I see...
Power on the M277c6 and I see the link on the router port light will blink twice. However after that the M277c6 has finished loading, the link light goes out and when I print the summary of network - the printer think that the "cable is not connected", but it is connected.
I tried the following:
1 tried 3 different network CAT 5 cables (I checked all 3 cables work as I can use them with my office to get on the internet)
2 tried 4 different ports ethernet on the router (I checked that all router 4 ports work as I can use them with my office to get on the internet)
3 restarted the router, printer and computer several times
I also installed the latest firmware from the HP for the M277c6 site and have the latest version of the software on my computer to Win7 64-bit.
1. how to activate the WIRED port that is enabled on the M277c6?
2. How can I get M277c6 to communicate via ethernet WIRED?
Appreciate pointers and help... I also tried to work with HP CAT and both times they took control at distance of my deskop, but have been unable to solve the problems. Unfortunately, they have disconnected cat, whenever I asked how to get the work of WIRED connection as they both wanted to ONLY get my wireless to work.
First thing to try is to reset back to factory defaults. In no joy, I suspect that the Ethernet port is defective in the printer.
Tags: HP Printers
Hello, I was wondering if the multi function HP Color LaserJet Pro M477fdn MFP
(CF378A), can function as a fax server machine in a network local lan?
I'm using my new printer HP COLOR LASERJET MFP M277 PRO and his works fine. I just have1 problem, I want to fax a document and I can't seem to do. Can you please explain me how to fax.
Hi @RitaR07and welcome to the community of HP.
I read your message, ask questions about how fax on your HP Color LaserJet MFP M277 PRO, and I want to help him.
Below, I've posted a document that explains how to set up the printer for faxing, as well as how to send a fax. Please try all the steps in this document and let me know the results, as well as the problems or the error codes that you met.
I hope this helps.
If this help will testify of my answer by hitting the thumbs to the top slot
Click on the button "Accept as Solution" if I helped you reach a solution.
I try to activate my printer (HP Color LaserJet M177fw MFP Pro) ePrint and much more, but I'm not able to do it cause connection problem, I guess.
When I'm trying to 'print the information sheet', for example, the printer is not able to connect (stay on 'Sign in' loop indefinitely).
My printer is less than a Vodafone EasyBox router, with firewall disabled and no specific barriers defined by me.
Should I set some port forwarding (even if they should apply to ignore the firewall, when turned on) or any other specific configuration in the router?
the same connection problem, of course, it happens when I do touch printer and console web administration, of course.
In addition, I'll let you know that my router is not blocking access, for example, to-from the web (i.e. I am able to manage my NAS from the outside, since he admitted to a DDNS) and other local devices
I alreay set 188.8.131.52 and 184.108.40.206 as DNS pri/sec and had an output of cycle after the series of DNS.
My printer also has a static IP address (defined by the DHCP protocol, based on the MAC address), so not a problem, I think.
Thanks in advance for your help,
To enable Web Services fumctionality, you'll need to install the latest firmware on your printer (version 20160525)
You can locate the current version of your printer by selecting configuration > reports > Page of Configuration, the firmware version is listed under the information section on the printer.
Updated the firmware on Linux by following these steps, but I don't know if the latest firmware is available for Linux or not, try:
If the latest firmware is not available for linux, temporarily install the printer on a Windows PC or a my and install the latest firmware:
Trying to download the latest drivers (I couldn't scan with Easy Scan more after the release of macOS sierra 10.12) I received the following massage
No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product home page.
PS: My OS has been identified correctly in the web page.
Thank you for joining the HP Forums!
I understand that there is no drivers for your HP Color LaserJet Pro MFP M277dw on Mac OS X 10.12 Sierra. I am pleased to see that for you!
You are right that there are currently no drivers available at this time. In the meantime, I suggest trying the rest of this guide, of install a printer Mac driver by using Apple Software Updateand then try using the Apple Image Capture.
Otherwise, all we can do is wait for the drivers and software provision, or plan to use an older version of Mac OS X.
If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.
I hope this helps!
Hello, I have a HP Color LaserJet Pro MFP M177fw, when I try to copy in color mode, the printer gives me the newspaper (on the LCD screen), color copy is limited. I did not have a password for the printer. and this error is seen when you use both scanner feeder and flat bed.
I appreciate your comments and thank you in advance for your help
The gesture would be to try to restore the default settings of the control panel of the printer. Conflicting configurations on disabling color copies would be destroyed and normal again. Resets are normally under the admin menu or the control panel service.
Only, we installed our printer HP Color Laserjet Pro MFP M476dw yesterday and I noticed once it is published a PCL XL Error report instead of what I was printing. I don't think that anything from him, but today, it happens almost all the time. I tried to find possible solutions and stumbled upon everyone says to disable AVG... We do not use AVG, we use MSE. Is it a driver problem or else? Any help would be appreciated. Nothing more annoying than to try to use a new printer and it is not working properly.
I went to the site HP dl had the HP Universal 5 driver and installed it and now it's printing even more crazy. I enclose a photo of what he does. It is not fair to Quickbooks, it does also in PDF, Word, and Outlook.
I shouldn't have as many problems with ANY NEW MACHINE!
The trainer would be relatively easy to replace, from what I've read your machine should be guaranteed if you need to contact HP support and they can send you another.
You might even be able to find an authorized service provider who will come out and fix it.
And if its brand new and you bought it in a store to resume.
I had no wifi problems between my Imac and HP Color LaserJet M177fw MFP Pro to scan until recently - it can be related to operating system update to OSX 10.11.4 which was done yesterday however.
I can scan is no longer docyuments from the top of the charger page - scan starts but just hangs and then I can not re - activate the scan function until I have to force it to quit.
Can you suggest appropriate corrective measures to try please?
Thank you very much.
Make sure you have the latest drivers installed:
In the Apple menu, click about this Mac, and then software update.
Click on the main menu store reload the Page, and then select allow for the update check completed and install any publicly traded Apple / HP update.
Then install problems with the products HP LaserJet on OS X El Capitan of scanning HP Software Update to address documents (ADF) automatic feeder:
I'm confused. He is a professional office color printer - which means that a number of print media will be used to print on a daily basis.
And after buying this printer at Amazon, I discovered that there not a manual feed tray and one paper tray.
I have print of legal documents - copy desk in our records, on cheap paper, a paper of good quality to the client and an envelope.
So I have to print a simple letter to remove and replace the Board THREE TIMES. This is not good.
My simple Canon printer internal, or any other printer I've seen ALL have manual power option.
QUESTION: could you please let me know if there is an attachment to this printer that would allow me to print manually, or should I send the printer to the shop?
No, this printer does not have an add on the extra add envelope feeder on the plates as accessories. Looks like you need a little higher level printer as one of the following units (color HP LaserJet Pro 300 M375nw MFP color HP LaserJet Pro 400 M451dn printer) I included a link to your review these printers below.
http://shopping.HP.com/en_US/Home-Office/-/products/printers/printers?SearchParameter=%26%40QueryTerm%3D * % 26brandprinters_dte2% 3DLaserJet % 26categoryusageprinters_dte2% 3DBusiness % 26CategoryUUIDLevelX %3 D 6. YQxXjbkYMAAAE0nvZcZzO9%26TieredPricing3%3D%255B400.0%2BTO%2B599.99%255D%26%40Sort.TieredPricing%3D0&PageSize=15
- Print, copy, scan - in color - and fax, with the first HP LaserJet printing from the Web and mobile devices. To connect to a wired or wireless network.  using a screen color touchscreen to print sharp documents. Save energy and reduce your impact.
Ideal for the
- Companies that are looking for Wi - Fi and networking in a color multifunction capable of printing from the Web via a touch screen and applications and mobile devices.
Put easy, touch screen, print on your desktop.
- Use business apps and the 3.5-inch (8,89 cm) color touch to access and print the information on the Web. 
- Stay productive on the move. With HP ePrint, now you can print from virtually anywhere. 
- Now with AirPrint™. Simply print wireless from your iPad®, iPhone®, iPod Touch®. 
- Spend more time on the business and less time on the program of installation and maintenance.
- Easily copy on both sides of an ID card to a front document.
I just got my new printer today. I followed the instructions to the letter. Now I try to connect to my network to the "Wireless Setup Wizard" that my router does not support WPS. I sat waiting for the printer view all networks in the range so I could choose mine and continue on. However, after 15 minutes of waiting, I decided to go shopping while he did his thing. I came back 1 hour later and it's still displaying "Retrieve information from wireless network" with the symbol of HP and a blue bar encircling it. It is not locked up as I can hit the Cancel button and it returnes to the network configuration menu. What I'm doing wrong here? My network uses a router NETGEAR WNDR4500 with security WPA2-PSK [AES] is enabled. It transmits the band b/g 2.4 Ghz and 5 Ghz n band. Please any help would be appreciated.
Welcome to the HP Forums!
I see that your HP Color LaserJet MFP M177 Pro cannot find the network on Windows 7. I'm happy to help you with this problem of connection!
Please, take a look through the steps in this guide, "Printer is off-line" Message appears on the computer and the HP printer does not print. Thus, this guide, the printer is not maintaining the wireless connection.Tips for troubleshooting wireless problems
I bought Color Laserjet MFP M177fw Pro for only 3 days. From the beginning he said impression... mood of cooldown and take a long paus. This issue takes place after printing each page. I use HP Toners. And my related directly to the wall socket (Electric).
Please help me. It is urgent for me.
Thanks in advance.
Please check private Message
I hope this helps you!
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Although I am an employee of HP, I speak for myself and not for HP.
Print spooler list 0 documents pending after you have sent the print job
Product name: HP Color Laserjet m176n mfp pro
Operating system: Windows 7 (64-bit)
I have re installed my HP Color LaserJet m176n mfp pro to my office. The printer is connected with my laptop with a USB cable. Now I can't print documents from any product of MS Office, but I can print the following file types:
The printer will also print content of page Web of Internet Explorer 11. He could not print any format MS WordPad.
I already uninstalled and reinstalled the software and Ms office several times. I also uninstalled all HP files.
I tried the convenience of installation HP, HP Print and Scan doctor, HP Support Solutions Framework. I tried to manually re-install all the drivers, I tried every resolution of Microsoft printing problems,
Thank you for your response about the solution
Thanks for providing this information houda.
It may be a problem with user accounts, please try the following to see if it will be useful.
Go to start, Control Panel, user accounts, change account settings, then drag the slider down to never notify, and then restart the computer and try to print again from the Office again.
If problems persists, please contact Microsoft to see if they have any other suggestions.
Please let me know the results. Thank you.
This printer can work with PCL5 or PCL6?
>... can this printer works with PCL5 or PCL6? ...
According to the specification, series printers LaserJet Pro MFP M177 only supports the Cffp/PCLmS of Language of Description of Page (PDF-based PDL ).
All my print jobs print in reverse order. So if I have a great doc to print, the last page is on top. I don't find in the settings of the printer where can I change the order of the prints.
Thanks for responding. But I think I lost you somewhere.
I downloaded the driver to the place where you sent me. No problem. I unzipped. Then I went into the temporary folder, but everything I've seen has this folder:
HP Support frame
So, I opened this file and only found this:
I went through the motions and copied the address of the place and done what you told me:
- In the devices folder and printers, click with the right button on your LaserJet Pro MFP M176n and left click on printer properties
- Left click on the Advanced tab
- Left-click on new driver
- When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
- Click the "disk" button at the bottom right
- When the "Browse" window opens, simply right click in the path of the file bar and select "Paste" to paste the path of the file that we copied earlier. Click OK.
When I pressed "OK", it says "file contains no software driver for your currency. Select a folder that contains the driver software, and then try again.
He never did a 7z file in the temp. folder...
So what I am doing wrong? Again, help please! Thank you!!!
Our Laserjet pro is connected to our network. We can print with it from two desk top PCs. (1 running on XP the other Windows 7)
I also have a laptop (Windows 8.1) I can print wireless to our other printers a 5514 photosmart HP and 110 HP. I would also like to be able to print wirelessly with the Laserjet printers, but I can't unless I unplug the wire?
Is there a setting I need to change to be able to print wireless while maintaining the connection of the wire or is - not possible?
USB, Ethernet or USB and wireless
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