Color Laserjet Pro M452nw: Not accepted print job

Just installed a new HP Color Laserjet Pro M452nw today, it connects using wireless to my network.  I followed the installation instructions and everything seemed fine and I was able to print the test sheet.  However, when I try to print a document from my MacBook, I get an error message in the print queue, declaring: "Print job not accepted."  I saw the support log, find others with the same question, but maybe on the models of different printers.  In any case, I have followed the instructions for the patch, installed a new printer driver Apple, reinstalled the printer, reset the printing system and I keep having the same problem.  Furthermore, he sometimes interrupts the print queue after encountering the error.  Do not know what to do...

Hello @sanovogo

You can try the following changes

Go to the network set up on the printer and network services, disable ipv6 (disable)

Go to the link (always within the network set up the menu) speed and the complete change to 100TX

Sent a new print job to the unit

If it fails while you see the error on the PC to the printer and try to deal with a report of configuration in the menu reports

Get the IP address on the right side on the 1st page under settings of the printer

Enter the IP address in the URL of web browsers, this online application should open indicating the status of the printer in this way can isolate you the connectivity to the printer

If by this desire to point showing the error on the PC, you can print the configuration report and Web site opening, I'll suggest another pilot, because it must be the one having the problem I could give other recommendations but will like to know what happened first

Tags: HP Printers

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