Color Laserjet PRO MFPF 377dw: problem with Color Laserjet PRO MFPF 377dw and HP network scanner

After removing the package of printer drivers HP, all attempts of resettlement via WLAN regularly fail before the end, which indicates that the device is not found. I physically connect the printer to the computer by USB cable to install the software successfully. When I go to WLAN Wireless thereafter, the printer works perfectly within the network. If I remove the USB cable, the following error message appears when I try to start scanning HP: HP CLJM377 Scan found . In other words, HP Scan cannot be used with a PC not connected by USB cable. All other remote features function normally printer in wireless, including HP Scan & Capture. Is there a possibility to correct this, via the Windows registry from my PC?

MrRobot wrote:

Hello! @Chirsistei, your description of the HP product is classified as a commercial product (business). Our sales support team provides support via the channel of entry here. If you need immediate assistance, you will need to open a session one business with our sales support team. Click on this link http://ow.ly/I3gw30140F8 for more details.
Let me know if you want more information and/or assistance.

Have a great day!

See you soon!

Hello Chetan,

I think I'm in the wrong forum here because I live in Switzerland and here the Laserjet Pro M377dw color is sold to private users. I have no access to a support plan and use the printer in my home office network. Your proposed solution therefore does not help me, during this time, I have posted this problem in the forum on language German you need not to pursue this new. Thanks anyway

Tags: HP Printers

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