Combo DVD/CD drive does not appear in Windows Explorer or the Device Manager

Similar Questions

• My DVD drive does not appear in Windows Explorer

  This morning my computer ran a scan virus and other things, and when this was done, my computer will not respond to any type of CD.  No DVD, CD or even disks with files stored on them.
  When I open windows Explorer, the drive from DVD (e) is not even more appear.  I was wondering how to fix this.

  Hello

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

  Original title:

  Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

  Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

  Hello

  You did changes to the computer, before the show?

  Solution A:

  For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

  Method 1:

  Check out the following link.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  Method 2:

  Connect the external hard drive on another USB port and check.

  Solution B:

  For the problem with the help and Support, check if the service is enabled.

  a. click Start, click run. In the Open box, type services.msc and press ENTER.

  b. right-click on the service called Help and Support , and then select Properties.

  c. under the general tab, set the type Startup to Automatic and click Start.

  d. close the services window and check for the issue.

• My DVD/CD drive does not work in Windows 8 Professional, and it ISN'T a hardware problem.

  My DVD/CD drive does not work in Windows 8 Professional with or without data or audio in it. However, if I turn off the PC with a bootable CD/DVD in there, the PC recognize the media and initiate the CD when turned on. This confirms that the DVD/CD drive actually works, but for some stupid reason, Microsoft Windows 8 Professional will not recognize the same DVD/CD player it loaded since! Thanks again Microsoft for another product of shit. Now, how are you going to fix this? And how are we supposed to run things such as WordPad or paint, etc. I predict that Windows 8 will fall faster than Windows Me!

  Hello

  To access all applications - just right-click anywhere on the splash screen - the lower right corner
  -All Apps - scroll to the left to learn more. You can pin any application to the start screen - right
  Click on - to start pine.

  It is a real help:

  Windows Store - Top free - Windows 8 Cheat Keys

  While on the screen type start - Help

  Or Win Key Q plus Apps search - help

  Or charms - Search - Apps - Help Menu

  After that the foregoing-> on left click-> Help and Support.

  ==================================

  Solution Windows 8 - left Center - learn more
  http://support.Microsoft.com/GP/Windows-8

  Meet Windows - a good start
  http://Windows.Microsoft.com/en-us/Windows-8/meet

  ====================================================
  ====================================================

  It was an upgrade of Windows 8 or you you destroy the old operating system and
  do a full install? Are there any error messages?
  
  Check the Compatibility Center to see if the drive is compatible:

  Windows Compatibility Center
  http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home?language=en-us

  Check with the manufacturer of the system support, their documentation online and pilot/firmaware,
  and ask questions in the forums (if any) on known problems. Some CD/DVD players are not
  Windows compatible 8.

  ---------------

  From the desktop - WINDOWS key + D while on the screen start to access the desktop:

  WINDOWS key + X or build the mouse in the lower left corner right click and corner - command prompt (ADMIN)

  Enter it below (or COPY and PASTE):

  Reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0x00000001

  RESET
  (from AtishayMSFT)

  -------------------------------------------------------------------------------------

  -Use and you need to use it again after trying the methods below.

  What happens if a device is not installed correctly? (Run the hardware and devices Troubleshooter)
  http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

  ================================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Starting from the command prompt from the desktop - Windows key + X - (Admin)

  SFC/scannow
  (space between C and /)

  Then run CheckDisk execution - chkdsk /r (the / r includes the parameter f controls)

  Windows key + X - command prompt (Admin)

  Chkdsk /r
  (space between the k and /)

  Or run CheckDisk in Windows 8:

  Improve performance by optimizing your hard drive - see "to repair a drive.
  http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive

  --------------------------------

  Windows key + X - Control Panel

  Try this - Panel - Device Manager - CD/DVD - double-click the device - driver
  Tab: click on update drivers (this will probably do nothing) - then do a CLICK RIGHT to the road.
  UNINSTALL - REBOOT this will refresh the default driver stack

  ====================================================

  If necessary:

  Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
  settings) or even a restore.

  Windows 8 includes special discount methods (keep files and settings) or a reset
  (new installation remove all).

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

  How to create a system image to refresh your PC in Windows 8
  http://support.Microsoft.com/kb/2748351

  How to update Windows 8
  http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

  How to reset Windows 8
  http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

  =====================================

  Expert help with CD/DVD drive issues available here:

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Windows displays the device works correctly. However, the device does not appear in windows Explorer. also, I can not format disks.

  Windows displays the device works correctly.  However, the device does not appear in windows Explorer. also, I can not format disks.

  What should I do next

  Hello

  1. Are you referring to the NEC USB Floppy Driver?
  2. You try to format floppy disks?
  3. Was - this earlier work, if so, did the chnages on the computer before this problem?

  If it worked, I suggest the following methods and check the status of the issue.

  Method 1:

  Open the hardware and devices troubleshooter.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2:

  Update a hardware driver that is not working properly.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

• CD/DVD drive does not appear in Windows 8

  My CD/DVD drive no longer appears in Windows Explorer in point 8.1 of Windows on my desktop HP Pavilion Slimline 400-034. The disc rotates during startup. I tried the troubleshooting of Microsoft Window 8 with no luck. I would try the HP troubleshooting which requires access BIOS when booting, but by pressing F10 at startup me does not BIOS but Windows load normally. Any suggestions to at least help me get the BIOS?

  Solved! No. thanks to HP. Even if I had never opened the file on my PC and make sure that the cable DVD could not be disconnected, I decided to look for. Much to my surprise, he has been disconnected - but not by me - by a HP technician. I remembered that I had to return the PC to HP to replace the power supply warranty in June 2014. Not only have they not reconnect the cable SATA DVD, they put the cable from the hard drive in the MB connector where the DVD cable was supposed to be. After trial and error and insert the DVD cable in the 3 open SATA connectors with no luck, and finally move the cable from the hard drive to another connector and put the cable DVD where the cable from the hard drive was, the DVD has been recognized by Windows and working correctly. Thanks to HP for the many hours I lost to try to correct their mistake.

• HP P6130Y: Secondary hard drive does not appear in Windows Vista - 64 Bit

  I installed the second SATA drive in my HP 6130Y, a 1 TB WD Black. HE appears during startup, is displayed in the home page of the BIOS password HP PC-Doctor and SMART BIOS tests.

  But he does not appear in Windows Vista 64-Bit.

  My current setup is configured as follows:

  • SATA1 - Seagate 750 GB SATA drive
  • SATA2 - DVD
  • SATA3 - new WD 1 TB drive.
  • SATA1 controller is set to RAID.

  Thanks for any help you can provide!

  Hello

  Go to Administrative Tools--->---> Disk Management in the computer management and expand the screen entirely.

  Now, look for the new drive, right mouse click on it if you see initialize and then format the new hard drive.

• DVD - RAM drive does not appear in my computer (Satellite M30)

  Hello
  I have a rug * a DVD-RAM UJ 820 in a Satellite M30
  It seems that the driver does not work and the DVD unit is not showing in my computer - the device however seems to work - I was told a solution may be to download the driver and re-install again. Any idea where I can get that? You have any other suggestions on how to fix this?

  Thank you

  Hello

  drivers are located on the download site for the driver from Toshiba:
  https://EU.computers.Toshiba-Europe.com
  under Support & downloads, download drivers

  If this does not help, look around this forum. I saw some other threads on this DVD player.

  Good bye

• Drive hard IDE does not appear in windows Explorer

  I have Windows 7 with two SATA drives. I also have an IDE drive and a dvd player connected to a single cable for IDE connection on the motherboard. One of the players SAT is the master. I have problems with the IDE hard drive I want to use as archive. It is connected to the end of the IDE cable as master, the DVD as slave connected to the middle connector on the cable. The BIOS detects the drive and the Device Manager but I can't in Windows Explorer, which means that I can't copy files to it and pick it up. Someone at - it ideas?

  Thank you

  Tony

  Original title: Explorer does not see drive?

  It has been used on another PC. Disk management idetifies just like a Maxtor N40p and ability, but nothing else. I tried using Seagate disk checker (Maxtor is now Seagate) and it doesn't have the tests, so I think it must be irreparable :-(

  Thanks anyway.

  Tony

• HP 1270 DVD optical drive does not work on Windows 8

  Original title: Windows 8 and optical drive HP DVD 1270

  Hello

  I waited a few months and tried all means to get my HP DVD 1270 (Sata) optical drive works on Windows 8 and can not.

  I tried different suggestions from members of this forum, but NOTHING.

  If I re - install Win8 it will 'see' the drive for 24 hours, then disappear and not be reviewed.

  The same drive is always available in XP Pro, Vista Ultimate, and Win7.

  I hope that the long-awaited service pack will address this problem because it's a matter of Windows 8, which must resolve.

  Deric

  Try to go to: http://www8.hp.com/us/en/support-drivers.html . Enter the computer information they request and download and install the necessary drivers/software for windows 8. Hope this helps and if you need any additional aid station and we will be happy to help you.

  The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

  "When we try to take anything by itself, we find it hitched to everything else in the universe." -John Muir

• 2nd partition on my external hard drive does not appear in windows 7

  Hello

  I partitioned the standard hard drive of my system by partition magic. He managed. But this time my drive external hard was also plugged in the computer.

  After you restart the system, I discovered that partition 1 my disk external drive of 500 GB is accessible but 2nd 500 GB partition is not displayed in my computer. In disk management it shows but have no details and no letter. I tried to rename the letter, but got an error on disk management.

  I have seen other threads associated with this problem as using DISKPART or uninstall the driver but no help. Because after you have reinstalled the driver 1 partiton is visible but not another.

  DISKPART > list volume

  Volume # Ltr Label Fs Type size status Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0 D DVD - ROM 0 B no media
  System sound volume 1 Eman NTFS Partition 100 MB
  Volume 2 C NTFS Partition 95 GB Boot sound
  Volume 3 G GB 191 healthy Partition NTFS
  Hidden volume 4 recovery NTFS Partition of 10 GB healthy
  Volume 5 E my passport NTFS Partition 465 GB healthy

  DISKPART > list disk

  Disc # status size free Dyn Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0 online 298 GB 0 B
  Online disc 1 931 GB 0 B

  DISKPART > select disk 1

  Disc 1 is now the selected disk.

  DISKPART > list partition

  Partition # type Offset size
  -------------  ----------------  -------  -------
  Partition 1 primary 465 GB 1024 KB
  Partition 2 465 primary GB 465 GB

  What should I do to access my 2nd partition?

  Hello Manu,

  I found a temporary solution to this problem. I resized the partition unknown by reducing 1 GB

  and he attributed the letter. It works fine now. But now that the partition of 1 GB is now displayed as unknown. My data was sure, my 2nd partition was not full.

• Peripheral USB does not appear in Windows Explorer

  I can't browse the files using my USB. Devices and printers displays the device is correctly installed. But doesn't always show is not on my computer.

  Hello Ahmed,.

  Thanks for posting your question on the Microsoft community.

  Thank you for details on the issue.

  This problem may occur because of corrupted device drivers or missing.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run the hardware and devices Troubleshooter and check the issue. Please follow these steps:

  a. press Windows + C keys and click on Search.
  b. type Troubleshooting in the search box, click on it in the search results.
  c. click 'show all' and then click 'hardware and devices'.
  d. click on 'Next' and follow the on-screen instructions.

  If this does not help, use method 2.

  Method 2:
  Please assign the drive letter to the USB device and check.
  Refer to this article:
  https://TechNet.Microsoft.com/en-us/library/cc753839.aspx?f=255&MSPPError=-2147217396

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Windows 7. I add a hard drive not formatted to my computer. He is recognized in the BIOS and Device Manager, but does not appear in windows Explorer. How should I proceed? Advice please.

  Windows 7
  HARD disk: Samsung Spinpoint 250

  Make a right-click on the icon my computer

  Select manage in the 'breath' menu

  In manage, select disk management

  from that, you can then complete implementation, partition and format the new hard drive.

• P50-A-144 satellite: the CD-ROM/DVD-ROM drive does not

  Version of Windows 10 Home 1607 (Build 14393.187)

  Hello

  After Windows Update Version 1511 1607, the CD-ROM/DVD-ROM drive does not work.
  The D: drive does not appear in Windows Explorer,
  CD-Audios and videos / DVDs do not work.

  In the Device Manager, the following legacy status error message appear:
  "Windows cannot start this hardware device because its configuration information.
  (in the registry) is incomplete or damaged. (Code 19). »

  Could you tell me how to solve this problem?
  Thank you.

  The solution was to uninstall the program "Toshiba Recovery Media Creator' and system settings/Programm features.
  I still don't understand why, but the fact is that after uninstalling the CD-ROM/DVD-ROM start normal work.

  More information here:
  http://www.borncity.com/blog/2007/08...-verschwunden/

• CD-ROM/DVD-ROM drive does not work. Device Manager indicates problem and there is no volume listed on the Volumes, how to fix tab?

  Description of the drive is HL-DT-STDVD +-RW GSA - T11N ATA Device Properties. Verified drivers and they are up to date.  Under device status "this device cannot start. (Code 10) clicked on search the Solutions, but no solutions are shown.  Have trouble with the DVD because I had the computer and have had several conversations with Dell but I think that my extended warranty just expired.

  Hello

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.