Comcast has a new IO program to solve the problems. It displays a 401 error code and will not install

Comcast is offering a new PROGRAM to solve the problems of internet connection called.  My computer it does not open.  An said Comcast error code 401 error code.  Does anyone have an idea why it won't work?

What internet connection problems that you think you are EasySolve of Comcast could correct?

Related...

http://www.broadbandreports.com/forum/r27178355-Comcast-EasySolve-

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