Compaq cq57 laptop: short DST-failure.

I have a short DST-failure. ID 9lpf-5747sv-mfkr4k-60ux03. This can be corrected?

Hello

The error code 24 characters (there are a couple of missing characters of the 1st slice) for short drive Self Test (DST) indicate that the hard disk is defective and must be replaced.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and your notebook cq57 series Nr - see here for an explanation.

Kind regards

DP - K

Tags: Notebooks

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    Hello

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    Dear customer,

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    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the star of CONGRATULATIONS on the left to say thank you *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

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    K N R K

    Although I am an employee of HP, I speak for myself and not for HP

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    Pcktfullofdrms, welcome to the forum.

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    Hello

    Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

    If your laptop is still under warranty, contact HP (with the error code) and make arrangements for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, please let me know - include the full model number and the laptop Nr - see here for an explanation.

    Kind regards

    DP - K

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