Compaq cq58 no sound
Hi, I've updated my laptop to windows 8 (when its a well) to 8.1 windows where it is not.
If I go to control panel and uninstall the realtek drivers, then reinstall the sound works, until I turn off (yes I know - don't go off then :-)).
When the computer restarts there is no audio... once again. the only way I found toget it works is the uninstall - reinstall drivers. He drives me crazy.
Any ideas anyone?
David
Hi David,
Try the following.
Open windows control panel, open Windows Update, select "View update history" in the left pane and then select "Installed updates" link in the next window.
Locate the KB2962407 update, right click and choose uninstall. Once completed, restart the computer, open windows control panel, open Windows Update and select "Check for updates". You will see the update that you have uninstalled just offered once again - right click and select "Hide update".
When windows has reloaded, you may or may not need to use the Recovery Manager to reinstall your original Audio driver as it is stated in the document at the link below.
Kind regards
DP - K
Tags: Notebooks
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