Compaq Presario CQ5504F at the start of the POST screen, then freezes, does not recognize the hard drive

My Compaq Presario CQ5504F desktop computer (about 4 years) turns on, displays which I assume is a POST screen shows:

As of the 2010 AMIBIOS Bios, Bios Rev. 6.08, 28/04/2010, CPU AMD Sempron 140 2.70 GHz 1024 KB ram Cache (L2)

Installed memory: 3072 MB, installed USB controllers.

Correctly displays "1 drive ST3500418AS" (seagate 500 GB SATA h/p) and "HP DDVDW TS-H653R" (optical drive)

Tried a "HP Bootable Diagnostic CD - R' which took"PC-Doctor ".

CPU Sempron tested and passed and 3072 MB of RAM and the HP DDVDW disc.

Next: "Testing: path of the boot!" WARNING - BIOHD-2 error code.   WARNING: no hard drive detected ", followed by proposals to check the cables, etc.."

Also shown: "NVIDEA Boot Agent 249.0542?

I opened the system unit and disconnected - reconnected the two connectors on the h/d.  checked sound & vibration watch Variator is running.

Also checked "Boot Device Priority:

1 > [CD-ROM Group]-[HP DDVDW TS-H653R]

2nd > [Hard Drive Group]-[not installed]?

3rd > [group floppy]-[not installed]

4th > [group of network boot]-[NVIDIA boot agent]

Found a few useful tips on PC Help Forum, but advice required to enter the BIOS Setup, and I have not found a way to get into that.  Some of the function keys don't seem to work.  ????

Would be very happy to suggest further repair attempts.

VIC

VIC, welcome to the forum.

Normally, the BIOHD-2 error message indicates that the hard drive has failed.  Here's a guide to help you run the SMART for the reader of the BIOS test.  If you get a similar error message, you must replace the hard drive.  Also, here is a guide to help the recovery of the system once the drive has been replaced.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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