Compaq Presario CQ71 - error 1002 when using recovery (windows Vista)

Hi guys,.

I just encountered error 1002 while using the recovery... Recovery successfully crossed reformattng my drive, but crashed before reinstaling the original content. It's okay if I'm trying to hard drive or dvd rom recovery, all this translates into error 1002. I did some research and it seems that it is a very common error in hp without adequate solution products. I think I'm out of luck because my warranty expired years ago... How can I solve this problem? For me, it seems that recovery content originally placed on my hard drive (and later burned on the DVD by me) had been damaged. I see 2 possible solutions here:

-to order an another recovery of the drives together (although I saw a few reviews it did not)

-buy the new "Windows" and install a new fresh install (I will be able to perform the new installation at all?)

I'd really appreciate pointers as I really don't want to lose my money for a solution that would work!

Kind regards

Robert

Hello

You can call the MSFT customer service and they will generally be able to find it for you.

http://answerdesk.microsoftstore.com/msusa/en-us/answerdesk/answertech

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