Compaq Presario CQ71 Ser: CNF01002QT model CQ71-4142F - Dead - no power supply - does not start - no led

Hello *. *

First time here...

Compaq Presario Notebook Win7 32-bit - 4 GB DDR2, aged about 3 years?

A customer brought this with virus / malware issues - arranged.

On start-up, the bios made regular account that the HP OEM battery must renew. Not difficult technical question here.

Powered on the laptop without the battery and the pc has stopped completely after a few seconds.  No beeps, no LED. Suspecting power, the original showed 19.* * volts. Ok.

Bidirectional p - s for another check the jack plug connection. No change, tried jumping jack plug connection.

Out two-way RAM for good, no change.
Two-way 2032 battery of the bios for good, not change.
Removed HARD drive, no change.

Non-powered from DC or battery, depressed and button who was held for at least a minute, without change.

The bios battery removed for 30 minutes, without change.

Fan do not get stuck.

No attached devices.

Remarkable:

Without battery : white DC power LED stays on for about 5 seconds. And then off.

Old battery included: white DC power LED does not illuminate.

I did not remove the optical drive, because I think it's ok. Works fine (or used to).

I am familiar with this series of Presario laptops / laptops and while I have tried everything I know, I was wondering if, before I have conviction as having a short-circuit motherboard / failure, is there anything else I can try with this model of HP laptop before I am progressing with the send for repair of component.

Thanks in advance

Nick

Freelance technician PC technical support

Compaq Presario CQ71 CNF01002QT / WR067EA #ABF model CQ71-4142F - Dead - no power - no Boot - no led

With everything else has been tried, it does seem to be a hardware problem at the moment. It is more than likely isolated pay-per-view system, based on the symptoms. I'm sorry.

Tags: Notebooks

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