Compaq Presario sr1720 nx goes directly to the recovery & mouse & kyboard is unresponsive

The compaq Presario sr1720nx is directly to the recovery even if I hit the F6 key or the escape key start-up of the pc to the top.  Once on the recovery screen, there are three choices that are not accessible because neither the keyboard nor the mouse respond.

I may be the culprit of the problem.  I looked on the internet to perform a recovery without a disk.  The You tube video, said to use the F6 key at startup to access the recovery console.  This proved to be unsuccessful.  When the compaq starts, it says to hit the F8 key to start the recovery program.  None of them worked.

So, being a non tech person, I went to programs > Accessories > microsoft tools > reset to an earlier date > and reset the start to the recovery console.  My goal was to access the recovery console to perform a destructive recovery.  This has been for us hopefully correct the Compaq, which had not been used for a long time.

Before this action, there is no problem with the mouse or the keyboard.

The end result was the computer starts up straight on the recovery console provides three choices.  It also provides choice to hit the return key to put an end to the valuation or escape to return to the normal operating system of windows XP.

Initially, I tried to download the recovery disc for the Compaq back to ground zero.

If all goes well, it still may be my option.  If anyone could be useful to a naive individual, it would be much appreciated.  As the saying goes, a little knowledge is a very dangerous thing.

Distinguished regards, Mike

I solved the problem

I unplugged the computer, mouse and keyboard; WAITED several minutes and plugged the above items back in.  After you enable the Compaq, he went directly to the window of recovery.  Now, the keyboard has been active to select option 3 - the full recovery of the C: drive.  Of course, asked me to restart the computer to complete the process.

The windows XP program has restarted after the computer has finished the recovery process.

Starting with a blank slate, I was able to name the computer, the selection of the internet service provider, etc. in the usual way.

I add this note anyone suffer a similar situation.

I appreciate the response.

Distinguished regards, Mike

Tags: HP Desktops

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