Compaq presario v6210US white screen

I have a "compaq presario v6210US', which worked great for a while, then it just stops and restarted and the screen remained black. Now it keeps restarting itself, but the screen remains blakc. I can hear the fan and hard drive and any other works the way it's supposed to. I've heard tell that this has happened to a bunch of other people then it sounds like a defect to me. How do fix or do I just remove the hard drive, launch the Presario and get a mobile phone competitors?

Hello @Sachmo499 ,

Welcome to the HP Forums!

I understand your laptop keeps restarting and shows a black screen.

Here is a great place to start the troubleshooting of starting on a laptop:

Computer does not start and the lights blink or the computer will beep.
Troubleshooting of the black screens with no start-up or start-up error message.
Tests of hardware failures (Windows 7, Vista) or hardware failures (Windows 8).

If you want laptop startup problems or black screen, regardless of the brand, you will find this number in the world. Currently, there is no recall for this product.

If you have the laptop repaired I would say asking HP telephone support options service/repair. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.

If you want to remove the HARD drive and connect it to another computer to back up your information, you can follow this guide: PC portable Compaq Presario V6000.

Hope this helps!

Tags: Notebooks

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    !------------------- Please click on the star of CONGRATULATIONS on the left to say 'Thank you'. 

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