complaint about after sale service (HP, Thailand)

Similar Questions

• Is there a phone number that I can call to the Netherlands for the after-sales service?

  Is there a phone number that I can call to the Netherlands for the after-sales service?

  .. like another company in the world?

  http://www.Adobe.com/products/request-consultation/marketing-cloud.html

  Netherlands

  + 32 2 416 40 57

• What is the guarantee that come with the signature of the student of Microsoft PC, and who provides the service after sale?

  Which provide the after sales service for Microsoft PC student and how long is the warranty valid?

  Thank you

  Brisbane

  Hi faridasteemson,

  Did you buy the product in Australia since the Microsoft store?

  Microsoft store will help you with this problem

  http://www.microsoftstore.com.au/shop/en-AU/Microsoft/Student-PC-offer

  You get free phone technical support 90 days after purchase.

  
  Contact technical support

  http://EMEA.microsoftstore.com/UK/en-GB/help/contact-us

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer
  ***************************************************************************

• How can I make a formal complaint about the Microsoft Customer Service?

  I tried to contact customer service about a problem I had with my DirectX, and frankly, the 'service', I received from the client has been obnoxious. On the rare times where I actually managed to get in touch with someone, I was treated with complete disregard. For example, I was on a live chat this morning, and after asking three times if I could speak to a supervisor, she agrees finally to connect to one. Twenty minutes later I had not plugged to a supervisor, so I let her know that I've been waiting for twenty minutes. She closed simply disconnected the cat and I now have to wait several hours to be connected to another cat. Microsoft employees have been totally disrespectful to me and their service has been horrible. How can I make a complaint about the problems I had to deal with? And how can I get in touch with someone who will really help me to solve my problem, as they are supposed to. You know, because it's their job?

  Hi ksly1205,

  I just wanted you to (a) I had a very similar experience today that sent my blood pressure skyrocket through the roof and (b) the 'support' (?) provided by MS seems to have got better with the release of Win10. My rants is at http://answers.microsoft.com/en-us/windows/forum/windows_10-security/formal-complaint-extremely-poor-and-rude-microsoft/d6e4dc2d-27c4-410d-b28d-9855d45fc6d7 if you are interested.

  To be fair (?) to Microsoft, they're probably dealing with a considerable number of complaints, requests and similar with the launch of Win10, but in no case should justify "hang up" on frustrated users who are asking valid questions about Microsoft products. Will not create us these problems, and many of us have been "actively encouraged" to use Microsoft products through some pretty compelling marketing - Microsoft is expected to provide some of this service of 'better quality' and 'innovation' they like to make out in their campaigns in the media.

  If you want to deepen your question, you might be able to find a back door into the network MS. try to do an internet search on the Microsoft contacts in your country - they like to push to good media on themselves, so you can be able to find someone who handles issues related to the consumer media. If you feel that, send them an email or (if you're lucky enough to get a phone number), give them a call. No guarantee of operation, but you can try.

  Good luck!

• Owner of portable dissatisfied with after-sales support

  Toshiba's customers victims of its success? Generally reliable products with the result a poor after-sales support?

  I've been using laptops for business and pleasure for several years without fail and as the owner happy with Toshiba televisions and other electronics, has decided to buy one of their laptops.

  I paid in full for a new L series and after 6 months of normal use, it stopped charging. Felt as if the PIN in the machine that plugs into the charger was loose.

  I contacted the supplier and they agreed he would need repair and after apologize for my inconvenience, were happy to make it happen but is outside, she would probably be repaired faster if I contacted Toshiba and has asked to make repairs.

  So I did. And he's just down the hill from there. First mistake was mine, not record does not guarantee. So I tried to do. But I bought it online and as my machine six months old was apparently made 11 months and 28 days ago, I had to provide proof of purchase. Offering to send a copy of my bank statement indicating the date of purchase, price and provider was not satisfactory.

  This meant contacts the supplier in London during office hours, the same that I work and so not easy to do. They sent me a copy of this and I then spent two nights in train to pass it to Toshiba for verification.

  What I finally did and the next day for another hour of dinner, rang to arrange collection. I was put to a repair tech who said yes, we can fix this but his manager he said, that he would not be a warranty repair, regardless of the fact that it was only six months. I rang the Bell, not happy.

  The next day I rang back, talked to someone else and was able to arrange for the collection, having been said that according to them, it was my fault it didn't work I have to pay for repairs and the cost of return of close to £80. These threats and that is how to display the, have had no matter my statement that it has been used normally as all the other ones I had used for years and was less than 6 months old.

  The following Monday, it was collected not as agreed. He was captured Tuesday and not packed by the company as I said, I did the pilot did not know how to work the box. No more than I have, but I did. And, following the instructions, I do not understand the charger.

  It was returned, without notice, at the beginning of the third week, on four because it has stopped working. By way of explanation, a note of two lines was behind the address says label DC lead to changed, battery tested.

  Happy just to take back, I took it home, plugged in and it does not work. Looks like the charger is defective and the pin code. I am so not looking forward to tring to get this sorted bit.

  Sorry it's so long, but this is my experience of Toshiba service after sale. I can't help but wonder if I'm the only one disappointed, disallusioned and angry customer out there and I'm curious to hear of treatment, others lived.

  Hello

  In a first time sorry to hear you have this negative experience, but in such a situation, you have to be a little more realistic. It is well known that cell phones or any other manufacturer of different products manufacturers recommend product registration and this should be done quickly enough and not 6 months later. Last month, I bought expensive vacuum cleaner with 5-year warranty and I registered immediately. Now if something goes wrong, I can be sure it will be repaired free of charge.
  Anyway, it's nice to hear that you have made a big mistake.

  I use two laptops Toshiba and I recorded two of them after the first start immediately when this option is available before operating system began for the first time.
  Unfortunately, I can't help you with your case but I just want to write about my experiences.
  After a month of use of motherboard on my Satellite A300 is dead. I wanted to just connect the external HARD disk but some electric shock destroys any electronic power and my external HARD drive was dead, too.

  I contacted Toshiba service in my country and the next day I was in the store. I didn't want to be arrogant or make a sort of pressure and comes nicely asked if this can be fixed as soon as possible.
  You don't know me 7 days later I got my laptop back with the new motherboard.

  I was so happy, so I paid the coffee for two technicians who have achieved all this.

  Once more I'm sorry to hear you had bad luck with this, but I think it's only not to give general statements on the service worldwide. Maybe the guys in my country are more motivated to do a good job. ;)

• Where can I climb a complaint? After 3 weeks of purchasing an iPhone 6 more seconds, he came down and they replaced it for me with one-AXLE rather than a WHOLE NEW ONE!

  I brought an iPhone 6s unlocked more on Apple store, Rancho Cucamonga. After THREE weeks, it's just went down! He was off by itself right in front of my eyes, refusing all events to restart. In any case, after 5 hours on the phone with the customer service, they suggested that I sent to them since I live in Riverside and cannot make immediately. They decided to replace it and I thought everything's going well. I was dreaming. They sent a phone with a very small scratch. I figured that's not new. I contacted apple once again, they said frankly that the replacement means that they will give a reconditioned! not a brand new with the original box! They suggested I have contact the store at the Rancho where I bought the original iphone. The Director said that the only thing he can do is to replace it again, but still, it can only replace it with these little boxes of reconditioned iphones and it cannot guarantee that it is brand new. Oh my God, I spent $916 and after a month exactly, I'm done with a reconditioned iphone not a brand new!

  I admit, they were all nice and responsive, however, I spent 5-6 hours with each customer phone before and after replacement service, and finally, I have a re-manufactured in a month! I am very disappointed and I don't think I can go forward to get a laptop from Apple, as expected.

  One last thing, DO NOT upgrade to IOS 9.2.1! I have, moreover, went I can't save icloud since the version of the iphone replaced is IOS 9.1, and the representative did not completely save me with no updates. So I had to upgrade to this version unreliable (9.2.1) that my interpretation has comments and ppl bad manyyyy many are complaining about.

  So now, I have an iphone reconditioned with this update which lets get down after a month with $916!

  Thank you Apple!

  I don't know where you can go to to complain about Apple's standard policy.

  Moreover, there is nothing wrong with 9.2.1.

• How to make a formal complaint about the low level of support?

  Recently, Adobe has cancelled my account because of no payment, it's because I've lost my credit card linked to my subscription. I spent a lot of time trying to update my account payment settings online, but it does not work. I tried to contact someone via the support portal to help me update my payment method by using my new card. They sent me a link to update my card details as I did. During my next payment is due I always charged to my old card and receive an invoice by e-mail (this is not usual). Then I get another email telling me that my account was cancelled. When I check my bank account I was accused $76,13 by adobe (a strange amount). I contacted someone through the portal of support and asked why I had been charged this total and why my subscription has been cancelled. After providing all the payment information for him I had, he said that he had no record of it in his system. He said while "in this case I have to escalate the case to the next level, he will get back to you in 2-3 days by e-mail. I have not received email for more than a week. When I received an email in East of "support non-response' who said ' I have asked the team concerned to study in what respect $76,13 billed and will come back to you once we hear from the team." I answered twice and provided for my bank information confirming the money deducted from my account by adobe and have had no response in 3 days.

  I think that this level of support is not entirely satisfactory and that a problem like mine should be treated with a higher level of care by the support team. It shouldn't take more than a week to send me an email telling me that they had someone looking into it. I asked my membership be reactivated with no response.

  Does anyone know of a number of direct contact or email so that I can reach out to someone who may be able to solve my problem at a faster rate? and also to make a formal complaint about the abuse by management.

  Thank you very much

  Emily

  Unfortunately there is no substantive complaints hotline.  If you can find a member of the staff of Adobe here in the forums and send them a private message, they would be willing to go further and push your question through resolution.

• Hi, I recently bought an iPhone 5s. Now, according to the sources, the new "5se" would probably replace the ' 5s ' in the near future. I'm afraid that I won't get it more updated and after sales support for my 5 seconds (if any problem is found). Is this

  Hi, I recently bought an iPhone 5s. Now, according to the sources, the new "5se" would probably replace the ' 5s ' in the near future. I'm afraid that I won't get it more updated and after sales support for my 5 seconds (if any problem is found). Is this possible? Apple will provide an upgrade for free or minimum package 5se 5 seconds it's users?

  The terms of the terms of USE on this forum we cannot speculate on what Apple may or may not do. That being said, there is no priority for what you ask. There is no way of knowing how long your device will be able to continue to upgrade to new versions of iOS. As long as he is able to run the new versions of iOS, it is fully supported. This is the level of iOS, not the hardware that is important here.

  See you soon,.

  GB

• Should I still had windows updates after installing Service Pack 3 on Wndows XP Pro

  I need my latest updates I installed after installing Service Pack 3 on windows xp pro? Because I'm trying to use less memory as possible, and I like 2 gigs of updates before I installed service pack 3. So I can go and remove the latest updates, or should I be?

  See this discussion, Thomas: http://aumha.net/viewtopic.php?f=62&t=33827 ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Error 8024402f Windows update after installing service pack 2.

  I received the error: 8024402f for windows update after installing service pack 2. I tried to fix it and manual fixation on this website http://support.microsoft.com/kb/836941, but I still receive same error code what do I do? I checked the history update, but it is not a failure to update.

  Original title: 8024402f error Code

  Hello

  Often we see weird behavior as the result of a program of loading during the startup process.

  To solve these, we use the clean boot troubleshooting.

  The following article describes this process:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Please note that after refine us the cause, it is important that we return to a normal startup and manually delete the startup program.

  We'll do this before uninstalling Service Pack 2.

  If the behavior persists, then we can clean boot, uninstall and reinstall Service Pack 2.

  Best regards

  Matthew_Ha

• PS/2 adapters need set 9020 M after sale - what can I order?

  PS/2 adapters need set 9020 M after sale - what can I order?  If Dell does not have a solution, there's a secondary market serial adapter that will work with the 9020M for this?  I don't need the functionality of PS/2.

  Please notify.

  Thank you

  Hi drm400,

  Reference Dell Chris found these figures for you.

  Y73TJ series & PS2 card expansion, low profile
  F6VNT series & PS2 card expansion, full height

• Since I upgraded I can't modify my files - keepts wonder about buying the service I already bought

  Since I upgraded I can't modify my files - keepts wonder about buying the service I already bought

  Thanks for your reply.  I was able to solve the problem and now it works fine.

• I received an email from Windows Service after sales

  I have received an email from Department of Service of Windows telling me of an update, deployed on the information customer and want to answer me with my hotmail and password username.  Is this a scam or a virus?

  Hi Barbaramcdede,

  It could be a fraudulent e-mail that you received. I suggest to check the following items and check if it helps.

  How to recognize phishing e-mails, phone calls or links

  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

   

  Avoid scams that use the Microsoft name fraudulently

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  I hope this helps.

• Qosmio X 70-A-10N issues after repair service

  I am a customer of toshiba in the long term and for the first time that I need to complain about something.

  I bought a toshiba Qosmio X 70-A-10n to 10.11.2014 in Serbia

  I asked to insert an ssd and install windows on it, I got it on the hard drive.
  Not a problem, I know do that staff.

  After less than a week its display starts showing the wrong colors, I tried to register on your website, it says that it is already international.

  After that I discovered on your official site for guarantees that its security began September 27, 2013.
  More than a year before I bought it.

  And I brought to the official service, where thay couldn't answer all my questions.

  But they have changed the screen, in term of 4 weeks and f * ed up a bunch of other things. Formatted a hard drive with a recovery of files, screched on a lot of places, and beside the touchpad when I put my hand while typeing it says tip tap, tup, or other noises iritating.

  Hi Aleks

  I guess that the laptop was repaired by service provider authorized in your country.

  Is that each cell will be set to before the repaired unit factory settings would be sent to the client. This was also the case even with my laptop.

  The ASP will always install the pre-configured Toshiba system in order to check the functionality.
  That's why he of STILL and highly recommended to back up data and personal files before you send the unit for fixing.

  With regard to the question of the touchpad:
  I'm not quite sure about that m noise but I imagine that this is linked to the touchpad setting that is located in Control Panel-> mouse-> last tab (here click on the button of setting or properties)

• Windows Vista freezing after installing Service Pack 2

  Yesterday, I downloaded the Windows Vista Service Pack 2.  Now, 10 minutes after turning on my computer, my internet browser and all other open windows will be freezes and I have to manually turn off the computer.   I was forced to repeat this cycle about 10 times already.  I tried the system restore, but it was a mistake not identified, so that the system could not be restored successfully.  I also tried to uninstall the Service Pack, but that no longer works.  Help, please.

  Hi DrGongShow,

  You can read the following article and check if it helps.

  How to troubleshoot performance issues in Windows Vista

  http://support.Microsoft.com/kb/950685

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.