Computer Asus laptop has ceased to recognize the external hard drive Hitachi

The external hard drive was working ceased to be recognized. I troubleshoot-conducted pilot issues, usb port, System Restore... nothing I've tried has worked. Suggestions?

Hello Hunter.

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. What is the model number of your PC Asus laptop?
2. you made any hardware or software changes on your computer before the show?

Thank you for details on the question and your efforts to resolve.

This problem may occur because of corrupted USB controllers or device drivers.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check. Please follow these steps:

a. press Windows + W keys, type Troubleshooting in the search box and press ENTER.
b. click on 'show all' and then click 'hardware and devices'.
c. click 'Next' and follow the on-screen instructions.

If this does not help, use method 2.

Method 2:
Uninstall and reinstall the USB controllers and check the issue. Please follow these steps:

a. press Windows + X keys and click on Device Manager.
b. develop a 'USB Bus controllers'. Right click on a device, and then click Uninstall. Please repeat this step for each device.
c. once it's done, restart your computer.

All USB controllers will automatically install.

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

Similar Questions

  • Windows 8 ceased to recognize the external hard drive.

    Original title: Windows 8

    Windows 8 stopped recognizing my Seagate more 1 TB external hard drive. It worked fine for months and just stopped to acknowledge, also my Adobe Reader XI stop working. I get "internal error" when I try to use Adobe PDF. Moreover, ARO 2012 program will not finish analyzing the registry database. I uninstalled and reinstalled this program muliple times. Y at - he was a stooge computer can solve the problem by myself? Please help me. I will send $ 1 million to anyone who can tell how to solve this problem. Michael Story

    Just moved my hard drives and data to new Windows 8 System. They had been in an XP system - none were never drives on the system. I put a solid state in machine it's like my C drive, and I had a smaller State such in my XP machine.

    External hard drive has worked until I tried a few copies of largest I had crashed and has been implemented of the BU as it should.

    After about 5 minutes on a consistent basis, the green light on the drive is out and it is no longer recognized.

    So I have the drive click right and clicked on properties and tools and selected the option to check the disc - not optimize it.

    Soon, he came back and said everything is fine, but you can scan if you wish.

    I scanned and the scan found bad things and seems to have stopped

    There is no option to correct but he told me to fix.

    I closed the message thought I would find a way to fix it after that I erased the message when a repair analyze and fix the Panel came and I clicked it to move forward.

    After minutes the Green drive light is out, but the thing seemed to work, but it took forever.

    I stopped, powered external drive on and outside, disabled protection cirus and restarted the tools again and this time it took me right to repair. After minutes the drive light exploded again but this time I let him keep Chuck.  I come back about a half hour later and he was properly executed and repair the disc and the drive light was again.

    I have not ran the copies still no problemo!

    Thanks to all the people who gave me good ideas

  • Windows 7 64 bit does not recognize the external hard drive.

    Windows 7 64 bit does not recognize the external hard drive.  I have an old 250 GB Western Digital external hard drive.  Neither of my windows 7 machines recognize it.  It does not show in the device, Manager of the computer Manager or Explorer.  Any help would be appreciated.  THX Mike

    Hello

    Initially, check if the hard drive is compatible with Windows 7.
    Check out the link - http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
    See the help article and check if it helps.

    My drive does not appear in Windows Explorer
    http://support.Microsoft.com/kb/330140
     
    Tips for solving problems with USB devices (this also applies to windows 7)
    http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices
     
    It will be useful.
  • My computer does not recognize the external hard drive that my virtual machine is stored (continuous thread solved problem)...

    A new problem arises.  After I crossed the wire attached and mounted my VM on the external hard drive, I can access is no longer my hard drive.  Y at - it a trick to recognize again?

    http://communities.VMware.com/message/1166805#1166805

    Ben, well talk to you again and let me know what external drive you eventually buy and if it was the controller or the drive in the other external drive.

    Woody

  • My Satellite phone does not recognize the external hard drive

    I recently bought a Toshiba Satellite with Windows 7 Home Premium 32 bit. I connected an external hard drive (brand is seagate) that still works on my previous laptop (Dell), but the system does not overlay the external hard drive. It does not recognize there is an 'external Hard Drive FreeAgent' but when the AutoPlay window appears & I choose "Open folder to view files" it gives me the following message is displayed:

    "G / is not accessible.
    Access is denied. "

    I called the manufacturer of the external hard drive (Seagate) & they told me that it is a windows problem.

    can someone help me? ... Thank you

    Can you please tell us which model of laptop you have exactly?
    Do you use an original preinstalled operating system?
    Are you using USB ports?
    Have you noticed the same problem using all available ports?

  • Cannot recognize the external hard drive.

    Have an iMac with Parallels and Windows SP installed Pro computer.  Until yesterday, when we had a power outage, I had a Verbatim external disk set on the Windows side of the machine that worked very well.  I the embroidery machine and I keep my drawings on this small hard drive and access it through a software on the side of my Mac Windows.  Since the blackout, my Mac does not recognize the Verbatim.  I tried the Verbatim on another pc and it works fine.  Turned on my Mac, is gone on the side of the window, plugged in the Verbatim... little popup appears asking if I want it on the Mac or my Virtual Machine.  I loaded Virtual Machine.  When I go to my program of embroidery and search the external hard drive, he doesn't "see" it.  Then a box comes up and says "do you want it disconnected from your Mac" and it must be removed by force of the virtual machine.  NOTHING WORKS.  It worked perfectly before and I can't figure out how to get my Virtual Machine (Windows) to recognize.

    Hi gloriajstitcher,

    Check if the disk is detected by plugging it into a different port.

    I suggest you post in your query in the Parallels forums to improve the assistance:

    http://Forum.parallels.com/forumdisplay.php?f=60

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Desk top HP does not recognize the external hard drive

    My HP Envy Phoenix 810 does not recognize my external hard drive Seagate 3 TB, which is installed in the drive enclosure hard Bytec HD-35SU3-BX. Have you tried two different 3 TB HD and two boxes of Bytec and nothing works.  When I installed my 1 TB in the same pregnant, it works.  Why my computer won't allow me to use my 3 TB HDDs?  I use Windows 7 and Internet Explorer 11.

    I suggest you directly contact Bytecc and inquire 3 TB HD the HD manufacturer is supported. I had an old AZIO dock who does not identify / initial with WD drives.  It was a firmware issue.

  • Elements6 do not recognize the external hard drive.

    I used elements 6 under windows7 with my external hard drive.  Lightning fried my hard drive and I installed a new and upgraded to windows 8.

    I installed elements6.  It does not recognize my external hard drive now.  Windows 7, my external hard drive has been designated "H".  Under windows

    8 now is "D".  Is that what I can do to not lose all my work on the external hard drive?  I went to adobe but not help there.

    Larry

    And if you explore D: in solution, your file Explorer?

    What are the files are data files or?

  • Windows 7 does not recognize the external hard drive

    A WD My Book external hard drive of 2 TB, Windows 7 Pro icon does not appear in the computer but saw the external hard drive
    in devices and printers. Right-click on the icon, no data on the volume, indicates that it works correctly. How can I access and recover
    the data on this external hard drive?

    Someone ran Testdisk and it couldn't find a partition. It might spoil the hard disk being the day the Date 07/07/2013
    Testidisk was executed.

    Any advice would be greatly appreciated! The data is lost forever? Thank you.

    There is no partition inside?

    You can create partitions on the disk management
    type of handle on the search box to the start menu, open the computer management go to disk management
    You should see your disk and associated empty data and you can create a partition for it
  • Lightroom does not recognize the external hard drive?

    When I try to import files from anywhere - my office, or a SD - card in Lightroom 4 or now 6 (updated just to see if it would help), Lightroom is the photo file in what I would call an external hard drive of ghost. It creates a second external hard drive file that seems to be a copy of the original. A few weeks ago, the name of external hard drives has been accidentally changed or partially erased when I backup my hard drive without supervision in Time Machine. I'm working on an iMac with OS 10.11.4. At that time there Lightroom could not find any of my files of course! So, I renamed with much attention the hard drive exactly the same original name and Lightroom everything very well - recognized except, I started having this problem of import. When I import a file of the photo, he put it in an external hard drive of Ghost with the same name, size and number of files. If I try to move the file to the real external hard drive where it is supposed to go, Lightroom told me that the file already exists in Lightroom. If I look in my external drive outside of Lightroom, the file is where it is supposed to be. I tried just 'Add' the file to Lightroom, rather than copy or move, and that's okay. I tried to re-pointing Lightroom on your drive. Does not work. The only way I can get the files to go where I want they is to import, then highlight the recently imported file and move it to the folder of the mother. So, I have to move the file into the folder of the mother in the subfolder and then delete the now empty ghost the disk folder manually hard phantom. Help! Is there a way to merge the external hard drive with his ghost (or duplicate)? I can't find anything in the forums or documentation, and when I tried to call tech support, I came across a brick wall which is very frustrating. They said I couldn't get help by phone, I have to use the forums. So, please, let me know what I can try.

    Hello Deborah

    Seems to me this is probably a problem of conflict with the readers in your catalog and LR is confusing where to put images and creates a clone instead. You have to work smart to get rid of the clone disk keeping the images with the same folder structure. If it's a long process, however, I'll try to be as simple as I could.

    To do a test at White folder on the drive itself out of Lightroom that must be maintained at the same place where the main images folder (main folder means - the very first folder under your player in your catalogue which should include all subfolders on the disc itself), then put a picture in the test folder and import it. the test folder will be part of the new drive of clone in catalog you would then move the main folder of the Original disc to the Clone drive in your catalog. Once you are done with the displacement of all the structures of folders in the test under drive clone folder. The original drive that was not identified by Lightroom would be gone if this isn't the case you can remove it manually and this is how you would leave with single drive with all your files/images existing and if you try to import the images now. They would go directly in the same destination folder that you choose on the screen to import instead of going in any drive clone/ghost.

    Thanks Deborah for bringing This issue to our view. And I amso glad I was able to solve this problem for you on call.

  • My Windows XP Dell computer does not recognize the external hard drive when it is placed in a port of USP to work.

    I can't get my external hard drive to be recognized by my computer, a Dell PC running Windows XP, SP3. Any suggestions?

    Hello

    I suggest you follow the troubleshooting steps form the article and check if it helps.

    A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

    http://support.Microsoft.com/kb/925196

    Hope this helps,

  • Lightroom does not recognize the external hard drive used with your old computer.  gives it a new drive letter.  How can I do understand that it is the same as that?

    Bought a new computer.  Lightroom cannot find the photos that have been saved on external hard drive because lightroom gave a different drive letter.  How (H) instead of (E).  How can I merge them without doing a full import?

    In Windows, you can change the drive letter e (Besides, isn't Lightroom, in doing so, is Windows)

    Change, add, or remove a drive letter - Windows help

  • USB 2.0 profits do not recognize the external hard drive: Matsunichi model DM189

    I have a HP Pavilion dv4-1125nr, running Vista Home Premium 64 - bit with Service Pack 2. When I plug my: matsunichi dm189 60GB drive external hard - driver has not loaded - poster Device Manager as unknown device USM - works fine under xp sp3

    I thought about it. If often, we try to solve the problems of jump to the 'mountain' rather than from the "mole hill" - which means find the obvious solution rather than jumping to some exotic solution.

    In this case, I plug the USB cable into the hard drive: Matsunichi then plug it into a USB 2.0 on my XP desktop computer and the hard edge has been recognized and the drivers installed.

    Whenever I tried to connect the hard drive: Matsunichi (already connected to the USB cable) to my laptop Vista OS based, nothing worked.

    HOWEVER, I tried to plug the USB cable in the Vista OS laptop based FIRST, and then plug it: hard Matsunichi THEN push the USB CABLE, everything has worked. Vista the: Matsunichi has recognized as a USB mass storage device and loaded the driver without problem. GISH.

    Logically, since the HDD: Matsunichi pulls its power through the USB 2.0 port, it simply "Boats" on the power and Vista sees the device and load a generic mass storage device driver.

    Why does not load Vista as XP but requires the USB cable plugged into a USB 2.0 port 1, who knows.

  • Windows 7 recognizes the external hard drive, but I can't open to view files.

    I have a portable Seagate external hard drive that I have connected to my Windows 7 pc.  The computer recognizes the drive when I go to Control Panel-Hardware and Sound-devices & Printers (it happens that the laptop).  I can't see the drive when I go to the Start Menu of the computer.  He was to drive L while it was working properly.  I checked the driver and tried to update the driver, but when I do it says that the latest version of the driver is already installed.  I tried to use the troubleshooter, but it does not recognize the problem.  I searched the web for solutions, but were unable to find answers.  Help, please.

    Is there a stand-alone of Seatools?  I think I'd get ahold of stand alone drive Diagnostics and run them.  If you moved this player so he was reading or writing, it could have caused a head collision since the read/write heads are a tiny fraction of an inch of the surface of the disc.  And then sometimes they just wear out like what either with coins set in motion.  They are usually less than a year, but it happens sometimes.  I would check to see if it is still under warranty.  If so, maybe Seagate could help you.

    Good luck.

  • Cannot get Mac to recognize the external hard drive

    try to get my CD on iTunes, bought a new external hard drive which worked flawlessly for 30 CD then nothing, iTunes does not seem to recognize when I put a CD in. Replaced the hard drive but no improvement.

    I can always migrate songs of a laptop.

    I'm confused. By "hard drive" do you mean "optical drive"?  I don't know how you get a CD to a hard drive.

    Do you mean in your iTunes library?  iTunes is the application itself which opens libraries. You can't get a CD on/in/at the inside of/etc, iTunes.

Maybe you are looking for