Computer automatically restarts and displays the blue screen. How can I fix it?

original title: blue screen problem

Hi, my computer has been restaring, and a blue screen appears.

I'm not so technical by nature, so I hope I can get a few step by step for how to solve this problem-if I can.

The message that I could find on the problem (s) are present:

Problemsignature

Problem event name: BlueScreen

The system version: 6.0.6002.2.2.0.768.3

Local ID: 1044

Files that describe the problem

More information about the problem:

Hey Mirjam Irene,

1. What is the error message on blue screen?

2. did you of recent changes on the computer?

3 when was the last time it was working fine?

4. do you have security software installed on the computer?

5. once the computer is restarted and the blue screen occurs?

Check if the problem persists in the safe mode and after back with the results.

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Restart the computer to return to normal mode.

If the problem persists in safe mode, and then see the Microsoft article below and try the steps mentioned, check if it helps.

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

http://support.Microsoft.com/kb/958233

 

If the previous step fails, then check the event viewer for the cause of blue screen and message comes back with the details.

What are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

I hope this helps!

Halima S - Microsoft technical support.

Tags: Windows

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    Move the cursor over the video.  Right-click.  Click on settings, click on the box "don't ask again". And then click Close.  This will work.

    For some reason, always worked for me, but in the last two days, it does not work, and it seems to freeze on the

    video.  See if it works for you.

  • Whenever I turn on my computer I got the message that C/users? Linda? AppData/Roaming? kaupe.dll is missing. I ran malwarebytes and it found nothing. How can I fix it?

    Whenever I turn on my computer I got the message that C/users? Linda? AppData/Roaming? kaupe.dll is missing.  I ran malwarebytes and it found nothing.  How can I fix it?

    May be the remains of malicious programs. Go to start/run type msconfig. Look under Startup. If this entry is here, there uncheck and then restart your computer

  • After downloading an application I see is no longer the splash screen, how can I get rid of the app and restore my pc when I do not see the screen

    After downloading an application I see is no longer the splash screen, how can I get rid of the app and restore my pc when I don't see the screen, please help

    Hello

    Do a system restore to a date before you had this problem:

    "How to make a restore of the system in Windows 8 and 8.1" . "

    http://www.eightforums.com/tutorials/4692-System-Restore-how-do-Windows-8-a.html

    Follow this path to a Safe Mode system restore:

    "5 ways to boot mode safe Windows 8 & Windows 8.1"

    http://www.7tutorials.com/5-ways-boot-safe-mode-Windows-8-Windows-81

    See you soon.

  • My pointer freezes, so I have to stop & restart for 20% of the time. How can I fix it?

    My pointer freezes, so I have to stop & restart for 20% of the time. How can I fix it?

    Hello

    • When the issue started?

    Method 1:

    Step 1: Check if the problem exists in Mode without failure.

    See the article below for Safe Mode steps in Windows XP.

    A description of the options to start in Windows XP Mode: http://support.microsoft.com/kb/315222

    Step 2: If the problem does not persist in Mode without failure, then try to clean boot.  You need to perform a clean boot to find the program that is causing and then disable or remove.

    How to configure Windows XP to start in a "clean boot" State: http://support.microsoft.com/kb/310353/en-us

    Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

    Method 2:

    Also check the logs in Event Viewer for the recent activity on your computer and check.

    This article describes how to use Event Viewer to view and manage the event logs in Microsoft Windows XP.

    How to view and manage the event logs in Event Viewer in Windows XP: http://support.microsoft.com/kb/308427

  • My explore menu does not display the drives. How can I solve this problem?

    Original title: hard drives

    My explore menu does not display the drives.  How can I solve this problem?

    Hello fpiraro,

    Thanks for the return of the response.  Please visit the link below and let us know the status.

    My drive does not appear in Windows Explorer

    http://support.Microsoft.com/kb/330140

    • Microsoft Windows XP Professional
    • Microsoft Windows XP Home Edition
    • Windows Vista Business
    • Windows Vista Business
    • Windows Vista Home Basic
    • Windows Vista Edition Home Premium
    • Windows Vista Starter
    • Windows Vista Ultimate Edition
    • Windows 7 business
    • Windows 7 Home Basic
    • Windows 7 Home Premium
    • Windows 7 Professional
    • Windows 7 Starter
    • Windows 7 Ultimate

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