Computer bluescreens and falls down, can't use safe mode or the repair of the system

Original title: does not work for me repair system
always do, the blue screen

Hello, 55adan

Since you are not able to access Safe Mode or perform a system repair, you will need to use your system recovery discs or Windows installation disc to reinstall Windows.

http://Windows.Microsoft.com/en-us/Windows-Vista/installing-and-reinstalling-Windows-Vista

Please note that if you use a recovery disk, the contents of hard disks is cleared if you need to connect the drive to a working computer down all the files you need.

If you have a Windows install disk, if you choose that a custom installation and DO NOT format the drive, your old files must all be placed in the folder C:\Windows.old. To protect against data loss, it is always recommended to recover all the data you want the drive first well.

David
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Is there an external link to use to restore Windows XP Home to original values? I can only use safe mode at the moment that my computer shuts down automatically (with blue screen)

    Running Windows XP home SP3. eMachines T6528 AMD Athlon 64 3500 + processor, nvidia GeForce 6100 GPU
    I downloaded and executed a double file Finder and SEVERAL files deleted by mistake.

    According to these instructions, you are not supposed to do that! Look at them again. They are on p. 137 (or p. 145). (P. 137, printed on the bottom or the p. 145 of the .pdf file!)

    Remove all the drives and physically disconnect all USB and network connections first!

    Then either start as you normally would (if you can) and select:

    Start | All programs | System recovery | System recovery

    and then click Yes.

    Or if you are unable to start up as usual, you will need to press F11 at the beginning - almost immediately after the ignition of the PC.

    THEN, when you are prompted to, you can insert the disc. :-)

  • If my computer falls down can I use a backup disk to retrieve

    If my computer falls down can I use a backup disk to retrieve

    The best way to start is in safe mode and if it does not progress to a Windows repair disk.

    You haven't said which OS has your laptop or which model is it. Create a Windows for Windows 7 or Vista repair disc, depending on which is installed.

    Always start by trying to restore the operating system to perceive before even to consider so final option as a revaluation. The reasoning behind my statement is simple. An repair is non-destructive. An recovery is destructive and exterminates all what you had on your hard drive and start from scratch with no programs installed.

  • Can only use safe mode and can not access anything except firefox

    Basically, there are a few days all of a sudden, a box came up saying Windows Explorer has stopped working. No matter what I click, it returns constantly to the rear. Because I use firefox, I can't to anything except this, and I can't get him if I use safe mode.
    It is terribly annoying, I have 6000 + photos and other things I need, i.e. duties.
    How can I fix? I can't use the normal mode, and it's annoying.
    Thanks in advance.

    Then download your data either by:

    1 remove the drive and put it in a box of USB drive or use a USB adapter. Attach it to a computer that is running a working XP/Vista/Windows7 installation. Use the work of Windows Explorer to copy the data to the hard drive of the system to the rescue and burn data on cd or dvd. I prefer not to do it if I know the drive is infected because he has a chance to infect your host system. In these cases, I use #2 below.

    2. you can start the target computer with a Bart PE (if you use XP) or a Linux live CD like Knoppix and retrieve the data in this way. General information about the use of Knoppix for this are:

    You will need a computer with two cd records, one of which is an engraver of CD/DVD OR a USB thumb drive with sufficient capacity to store your data, OR an external hard drive formatted USB FAT32 (not NTFS) *. Download Knoppix .iso image file and create your bootable CD. If you do this in a previous (XP or Vista) operating system, you will need the third burning like Nero, Roxio or the free ImgBurn software (Windows 7 can burn .isos natively). Burn as an image, not in the form of data. Then boot with the CD that you created, and Knoppix will be able to see the files in Windows. If you use the USB key or an external hard disk, right-click on its icon (on the desktop) to get its properties and uncheck "read only". Then click on it to open it. Note that the mouse action by default in the window manager used by Knoppix (KDE) is a simple click to open instead of double-click traditional MS Windows. If you want to burn CD/DVDs, use the K3b program.

    * My understanding is that you can now write on NTFS from Linux partition. If you wish to do this, Google for instructions on the use of the NTFS driver.

    http://www.Knoppix.NET
    http://www.nu2.nu/pebuilder/ - Bart PE Builder

    Then do a restore clean factory/install of Windows.

    I want to emphasize that you should not take what I wrote as a definitive diagnosis. I can't see or test your computer from here. I give you my opinion on your computer based on my experience as a computer tech and what you have written. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). MS - MVP - Elephant Boy computers - don't panic!

  • Vista broke down. Can only use safe mode. (NOT RESOLVED)

    Hey, if my computer worked fine until I tried to install an update from windows. It seems not completely install and just froze, so I closed the window and restarted my computer.

    I then try to connect to my user, and it seems like I'm on a temporary user instead. I could still get into my files, but any changes I've made have not been saved. I said to myself, this is not normal, so decided to do a system restore.

    I restart my computer once again and try to connect. It looks like its about to load, but then says "logout" and goes back to the login screen again = S

    I try to restart, press F8 and put it on safe mode. I try another system restore - no change. I use the command prompt to perform a disk check, no change. I do a virus scan - no viruses. My boyfriend has also checked the RAM, and he can't find a problem.

    Have saved as much as I can on discs and USB. Is there something else I could try, because I really don't want to have to restart my brand new computer?

    Thanks in advance!

    Hi, Boniface,.

    The temporary user account is probably using the locale by default, where the transition to the American.

    What is your computer brand and model?

    You can access the administrator account:

    http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.html

    If you can, try running SFC:

    http://support.Microsoft.com/kb/929833

    If this does not help, you can try to check your profile for corruption:

    http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

    Chris
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Vista does not load, can not use Safe Mode, etc.

    Computer/laptop: Dell Inspiron 1525
    Running: Windows Vista

    I hope someone here can understand this, but it's a pretty serious problem for me for two days now.

    Two days ago I started my laptop that I normally have.  I did insofar as the office, and then once I tried to move my cursor autour, nothing happened.  Instead of using the cursor, navigation with the keyboard, I tried once more, nothing helps.  Everything was just frozen.  I didn't think much at the time, because I thought maybe it was just one of those random freezes, restart the computer fixed.

    But my problem got worse.

    After the next reboot, my computer is doing as much as the black screen with the Green loading bar with the words "Microsoft Corporation" under it... and where he remained for more than 6 hours.  It's exactly what it does whenever I restart the computer.  Just in the limbo of the permanent load.

    I held F12 on boot to the top and ran a diagnostic test, which revealed nothing wrong.  I tried all the options under F8, including all variations of Safe Mode, and once more, nothing has worked.  Even more frustrating is that the computer could not even finished loading command prompt when I tried "Safe Mode with command prompt."

    The only clue I've gotten so far was a blue screen randomly with a single line of text that read something like: "'STOP: c00000033 object name invalid ." "

    Essentially to: nothing works, and I not made any changes to the computer itself, between the time he was working, and now when it is not.  It loads just for as long as I leave the computer running.

    Help or light on this subject would be much appreciated, as the thought of losing everything on a computer, I've had for almost two years is quite upsetting.

    Hey Maverick 104,

    Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...)  Except the keyboard and mouse and then start.

    If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

    Step 2: Try (method 1) system restore and repair the startup (method 2) as indicated in the link below:

    Your computer may freeze or it may restart to a black screen that has an 0xc0000034 error message after you install a service pack for Windows Vista

    http://support.Microsoft.com/kb/975484

    Step 3: Start the computer to system recovery options (follow the steps mentioned in the link below) > select command prompt tool and run Check disk to repair bad sectors on the hard disk.

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

     

    At the command prompt, type chkdsk /f and then press ENTER.

    Now, type chkdsk /r , and then press ENTER.

    Note: CHKDSK would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.

    Let us know if it works

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • My computer has a virus, can I start safe mode and download the scanner software?

    My daughter has a virus on his computer and he was arrested for perhaps a year. Can I try and see if it will boot in safe mode and down load a service of scaning as Mirco soft essentials for a scanner or Malware Anti-malware bytes. I guess my question main you can down load a program in safe mode.

    Hello

    Of course you can. Use safe mode with networking to download directly on his computer--several times
    as you start the computer, press F8.

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
    the cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
    MALWARE IS STILL PRESENT).

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 to get infections of virus and spyware.
    See http://www.microsoft.com/protect/support/default.mspx for more details. For international information,.
    see your subsidiary local Support site.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Can not leave completely insensitive - Firefox, use Safe Mode, reinstall or uninstall

    I installed Firefox less than a month ago. Two days ago, that he left suddenly during the navigation. This does seem like a problem, really - I thought I would just restart - but it REMAINS open. Shows the icon in my dock (on Mac), and the menu bar appears when I click on the icon. I can browse the menu selections but can not choose one.

    I can't:
    -Leave Firefox - from the menu or with Ctrl + Q
    -Open a new fenΩtre
    -Open help
    -Access to "troubleshooting information.
    -Select "restart with modules disabled...". »
    -Use the Safe Mode

    Because I can not use Safe Mode and cannot leave the program, I have IMPOSSIBLE:
    -Uninstall (it refuses to remove, because the program is 'open', as it won't leave)
    -Reinstall (I can't substitute the existing because the program is 'open')
    -Remove my dock
    -.. pretty much anything else.

    I've read many articles dealing with troubleshooting, Safe Mode, reinstall clean, etc, but unfortunately I can't make one of these because Firefox is open but completely insensitive.

    (PS - I tried to install the below troubleshooting information, but, even once, because Firefox is not responding, I couldn't open it lol - there was "no application available" to read it.) I can't go through the manual steps because I cannot access the troubleshooting information in the Help menu and so cannot even begin step 1.)

    If anyone has any suggestions, I would be VERY happy! I thank very you much for your time and help!

    If qutting, it's because of the questions are now trying down option as you click the icon in the dock and choose force quit from the list!

    Also you have tired Fox fire rest functionality (otherwise said if your power to access)
    To do:

    1. Go to Firefox > help > troubleshooting information.
    2. Click on the button 'Reset Firefox'.
    3. Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
    4. Firefox opens with all the default settings applied.
  • Can not open in safe mode / clear the cache because firefox is frozen

    I tried to load a page which seems to have had a built-in buggy video ad, and now Firefox is stuck. It stops responding, but when I force quit and reopen it, it opens the offending page, still too and it freezes again. I tried to restart my computer and reinstall Firefox and the problem continues to be. I can't follow the advice I've seen here on open mode without failure or clear my cache, because Firefox crashes before I can do it. I there a way to make these Firefox outdoors? I use Mac OS X 10.6.8 if that matters.

    Thank you!

    Hello

    Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).

    If Firefox is open, you can restart Firefox Safe mode in the Help menu:

    • Click the menu button

      click Help

      then select restart with disabled modules.

    If Firefox does not work, you can start Firefox in Mode safe as follows:

    • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
    • On Mac: Hold the option key during the startup of Firefox.
    • On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
      (you may need to specify the installation path of Firefox for example/usr/lib/firefox)

    When the Firefox Safe Mode window appears, select "start mode safe."

    If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

    To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

    When find you what is causing your problems, please let us know. This might help others with the same problem.

  • I am a student with a desktop computer and a laptop - can I use a license student on multiple devices.

    I am a student with a desktop computer and a laptop - can I use a license student creative cloud / log on multiple devices.

    Hi,

    CC Adobe license can be activated on 2 machines using the same Adobe ID.

    Reference: licenses and terms of use | Adobe

    Kind regards

    Sheena

  • Hello, the following problem, I use a PC, can not use Photoshop, you get the text following error message on the computer-Adobe Photoshop CC 2015 has stopped working "close the program". have uninstalled and installed a number of times, but the CC2015 wil

    Hello, the following problem, I use a PC, can not use Photoshop, you get the following error message on the computer-Adobe Photoshop CC 2015 has stopped working " ", "the program '. '. have uninstalled et installed a number sometimes but the CC2015 does not start anyway. Soren

    Please see:

    Re: adobe photoshop cc 2014 has stopped working in windows 8

    Re: Photoshop CC 2015 has stopped working

    https://www.YouTube.com/watch?v=0OUdIZT7C2E

    I hope this helps.

    Concerning

    Megha Rawat

  • I'm unable to connect to the internet and I also can not use the WinXP system restore.

    No internet connection and I also can not use the WinXP system restore because it gives me an error at the 'end' which said: it cannot be restored to an earlier date.  I run AntiMalware bytes and StopZilla and erased all that they found.  Now I can't even connect to the internet.  When I go to the command prompt, it gives me an error contact the Support of MS that I know means I have a virus or a trojan that I should just get a time out?  My other PC on the same network is fine and connected.  The NETWORK card is fine, just does not know how to get rid of what it is, I have and to top it all impossible to connect to the internet to try all of the tools that can help.  Someone at - it ideas?

    The error you get at the end of the restoration of the system is typical of some anti-virus programs (Norton, especially) that interfere with the restoration of the system.  Try to start your computer in Mode safe (on several occasions, key to tap F8 while your computer starts) and run safe mode system restore.

    Additional information is necessary to treat your network problem.  Try to bring up a command prompt (start-> Run-> "cmd") or if it does not, try (start-> Run-> "command.com") and enter the command:
    ipconfig/all
    and after the info that appears in the State resulting.

    Also, check the logs of your system related errors (start-> Run-> "eventvwr.msc") and click on 'System' in the left column.

    HTH,
    JW

  • How many devices and or PCs can I use/install creative cloud on?

    Hi all

    My question is simple, and I can still look on the answer already somewhere I just need to know, how many devices and or PCs can I use/install creative cloud on? I currently installed on my desktop and apps on my ipad. I found myself using my laptop more since I started school and I really need to have it on this laptop. Any help and feedback would be appreciated, thanks

    Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

    -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  • Help, I just buy Adobe CC and I still can't use Adobe Muse.

    Help, I just buy Adobe CC and I still can't use Adobe Muse. He always says that my trial has expired. and ask me to revise the serialnummer. What should I do?

    Hello

    As you confirmed Muse request the serial number at the launch. Most of the time this happens because of Hosts file on the computer.

    Please go ahead and rename the hosts file on your computer and you should be all set. Here are the steps for MAC and Windows.

    Windows:

    1. navigate to the following location.  C:\Windows\system32\drivers\etc

    2. rename the "Hosts" file to "hostsold".

    3 restart Muse and sign in using your Adobe ID, you should be all set.

    MAC:

    1. go in the Finder > go > go to folder

    2. type / etc and press return

    3 Rename the "Hosts" file to "hostsold".

    4 restart Muse and sign with your Adobe ID, you should be all set.

    Concerning

    Vivek

  • My iMac cursor is stuck in the upper left corner of the login screen and I can't move it and now I can't use my iMac. What can I do? My iMac is a 27-inch 2014 release (one thin without retina display) and uses the keyboard and wireless mouse.

    My iMac cursor is stuck in the upper left corner of the login screen and I can't move it and now I can't use my iMac. What can I do? My iMac is a 27-inch 2014 release (one thin without retina display) and uses the keyboard and wireless mouse. It runs OSX Mountain Lion (not sure which version) and is a model 27 inches.

    have you tried to change the batteries in the mouse?

Maybe you are looking for

  • Need drivers for dv1000.

    Work on a dv1000 model # dv1738 od. Cannot find drivers for. hdaudio\func_02 & ven_14f1 & dev_5047 "Modem on Bus High Definition Audio device" PCI VEN_1180 & dev_0592 'Base system device '. PCI VEN_1180 & dev_0843 'Base system device '. PCI VEN_1180

  • How can I remove on faces internet vista?

    I have vista business and this table of the internet faces darn keeps appearing whenever I click on a site really had to lose terry it.thanks

  • I have a yellow padlock in an e-mail message, how do I get rid of it

    Since I'm new to this forum, I now have two questions with the same problem, but yesterday, I forgot to say that I tried to remove a yellow padlock in an email that was supposed to have a virus in and now it's at the bottom of my login page for the l

  • Blackberry blackBerry Passport Passport blocks certain incoming calls

    Hello My passport BB blocks all incoming calls if I don't have the number stored in my contacts list. If there is a way to disable this option? I contacted my service provider, and there is no restriction on my phone line. In fact, the service has be

  • Copy paste issue in artificial intelligence

    Why do print "Positive Attitude" when I type CTRL F or CTRL B?Is it an Easter egg like the sound of sheep in After Effects?