Computer cannot detect the receiver of wireless Xbox 360 for window controller.

Hello Microsoft,

After I have tool on my computer for cleaning, the receiver of wireless Xbox 360 for window controller is not detected when I tried to plugged into computer. I have already downloaded new version 1.2 which is supported for Win 7 (64-bit). It still does not work. I tried to go to an another USB 2.0 but it's the same thing. Please help me. Thank you.

Hello
 
 
1. are you able to use the USB ports with other devices usb successfully?
 
2. What is the status of this device in the Device Manager?
See the links below for help on Device Manager.

 
You may need to reinstall the hardware on your computer. To install the software by downloading it from the Internet
a. go to the download section of website material Microsoft game software by following this link:
http://www.Microsoft.com/hardware/download/download.aspx?category=gaming&type=gaming
(b), select the type of product, select controller.
c. in, select your product, select Xbox 360 Wireless Gaming receiver for Windows.
d. in, select your operating system, select the version of Microsoft Windows you are using on your computer.
e., select your operating system language, select the language used by Windows on your computer.
f. click OK.
g. click the link to start the Setup program.
h. click on run.

Xbox 360 accessories Setup installs the necessary files on your computer.
Note: You may be prompted to restart the computer.

You can also check out the article below which explains how to install this equipment.
How to connect a wireless Xbox 360 controller or headset to your computer
http://support.Xbox.com/support/en/us/NXE/KB.aspx?ID=933710&lcid=1033&category=hardware
 
 
Hope this information was useful.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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