Computer continuous restart loop

I tried to reset my G6 Pavillion to factory settings using the restore disks provided by HP.  I followed the instructions that they sent me.  After that everything has been loaded, the instructions said that the computer may reboot "several times" during the installation phase.  I restart 2 hours in him all about 2 minutes.  I don't think that's what the instructions were referring when they said that it will re-start "several times".  Any suggestions?

"Talking to their tech support on the phone, they told me, it was most likely a hardware problem.

Well I don't know the problems you had before, but... Yes, it would make sense.

So for me, it seems the hard disc might have been damaged/faulty before you reloaded Windows.

If so, the disks would not be the culprit here. To replace the drive yourself, would cost about half figure them quoted (according to the size a disc you buy).

The worst senario... If you replaced the HARD drive yourself and If you have to replace the disks also, it would be cheaper than buying a new computer.

Sorry I can't offer anything more.

Good luck

Tags: Notebooks

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