Computer crashes without reason. Slow speed.

Since July 2008 until the about January 2009, I had good speed with my HP computer connected to the Internet through Comcast.  On January the speed slowed to something comparable to dial that I used with my old computer.  I have Vista.  I contacted the help of Comcast and they checked everything at their end to ensure that my speed is suitable for flight.  I have 8 mg of what ever they use to measure the speed.  We are wireless in my house and a second computer works very well.  No slowdowns and no freezing of the screen.

I am at a loss to explain or correct the problem and make sure that it is something internal in my system.

Hello ppnell,

Please use the Microsoft Answers form.  There are several speed tests, you can perform online.  Use your favorite search engine and search for the internet speed test.  You want to run the speed test on both computers.  They should have simular results.

Thank you for using answers Forum. Please let us know how it works.

Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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