Computer Dell laptop/windows xp, got virus.tried to fix. BAD IDEA. ERROR: DLL msgina.dll UI winlogon.exe - bad image.logon failed to load.

Computer Dell laptop of my husband has a virus that wants you to install a fake security program. I tried to fix it. OOPS. I tried to choose an earlier date to restore your computer to and I got zapped, crashed and burned. Error is now: winlogon.exe - bad image then the msgina.dll login user interface DLL failed to load, contact admin to replace the dll or restore the original dll. I don't have a boot cd. Is there a way of "back door" to get his computer works again?

As you know now, do a restore of the system on a severely infected machine is not a good thing. Better to save the data and do a clean installation of Windows. You can try to do it yourself, but based on your post, which I would not recommend it. I don't mean to hurt your feelings, just to be practical. It would be better to take the machine to a competent local tech (not a type of BigComputerStore/GeekSquad of the place).

If you really want to try it yourself, here's what you need to do:

1. start the computer with Linux Livecd such as Knoppix. You are using Linux, copy the data files on an external hard drive.
2. install Windows using the XP Dell installation CD.
3. install all the drivers for Dell. Use the Dell Resource CD or get the drivers from the Dell advance website.
4. switch to XP Service Pack 3 and do all the Windows updates.
5. install a good antivirus - NOD32 (commercial), Avast or Avira (both have free versions).
6. install all other desired programs, updated if necessary (especially if you have MS Office).
7. analyze data saved with the antivirus before you copy it to the new clean install. MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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